39
Error Messages (cont.)
CHECK FUSER UNIT
320: FUSER UNIT MISSING
The fuser is not properly installed.
What to Do
Open the top cover and check the
fuser:
1. Press down on the fuser to be sure
it is firmly locked in place. The
message should disappear.
Note
: If the message still appears,
push the blue latches at
either end of the fuser back
(toward the printer cover
hinge) and lift the fuser out,
then lower it back into the
printer, pushing it firmly
down in place. You should
feel the latches at either end
engage.
2. Close the cover.
XXX TONER SENSOR ERROR
Appears on the second line of the
display to indicate that there is a
problem with the color xxx toner
sensor.
What to Do
Turn the printer off, then on again. If
this does not clear the message, call
your local service dealer.
PRESS ONLINE SW
INVALID DATA
The hard disk drive is not available
and job spooling cannot take place.
What to Do
Press the ON LINE button.
CANCELLING JOB
(USER DENIED)
The Job Accounting software has
detected a print job from a user who is
either
• not authorized to print
or
• trying to print a color job and only
authorized to print black and white
job..
What to Do
The user should contact the system
Administrator to see if their
authorization can be changed.
Summary of Contents for C5100n
Page 3: ...2 Error Messages 37 Service Support 40...
Page 26: ...25 Clearing Media Jams cont 5 6...
Page 29: ...28 Clearing Media Jams cont Jams 372 380 OPEN FRONT COVER nnn PAPER JAM nnn 372 or 380 1 2 3...
Page 32: ...31 Clearing Media Jams cont Jam 371 OPEN DUPLEX COVER 371 PAPER JAM 1 Power off 2 3 4 5 6 7...
Page 33: ...32 Clearing Media Jams cont Jam 391 OPEN FRONT COVER 391 PAPER JAM 1 2 3 4 5 6...
Page 34: ...33 Clearing Media Jams cont Jam 392 OPEN FRONT COVER 392 PAPER JAM 1 2 3 4 5 6...
