Oki C3400 Page 22 User Manual Download

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Loading Paper> 22

Adjust the Rear Stopper (1) and Paper Guides (2) to the
size of paper being used. Use the markings on the printer
as a guide.

Load the paper (1). Use the level indicators (2) as a guide.
For letter headed paper, load face down with top edge
towards the front of the printer.

Summary of Contents for C3400

Page 1: ...User s Guide C3300n C3400n C3300 C3400 C3000 ...

Page 2: ... okiprintingsolutions com Copyright 2008 Oki Europe Ltd All rights reserved Oki and Microline are registered trademarks of Oki Electric Industry Company Ltd Energy Star is a trademark of the United States Environmental Protection Agency Hewlett Packard HP and LaserJet are registered trademarks of Hewlett Packard Company Microsoft MS DOS and Windows are registered trademarks of Microsoft Corporatio...

Page 3: ...ter for at least 15 minutes keeping eyelids open Seek medical attention Spillages should be treated with cold water and soap to help reduce risk of staining skin or clothing MANUFACTURER Oki Data Corporation 4 11 22 Shibaura Minato ku Tokyo 108 8551 Japan IMPORTER TO THE EU AUTHORISED REPRESENTATIVE Oki Europe Limited trading as OKI Printing Solutions Blays House Wicks Road Egham Surrey TW20 0HJ U...

Page 4: ... Tray 19 Multi Purpose Tray 19 Face Down Stacker 20 Face Up Stacker 20 Loading Paper 21 Cassette Tray 21 Multi Purpose Tray 25 Printing from Windows 26 Printer driver settings 26 Printing preferences in Windows applications 27 Setup tab 28 Job Options tab 30 Colour tab 31 Setting from Windows Control Panel 33 General tab 33 Advanced tab 34 Printing From Mac 37 Mac OS 9 37 Choosing Printing Options...

Page 5: ...anual duplex printing using the cassette tray 67 Manual duplex printing using the Multi Purpose Tray 69 Printing on different media 71 Printing on legal paper 71 Printing on envelopes 71 Setting other printing options 73 Fit to page printing 73 Printing multiple pages to one sheet 73 Printing color documents in black and white 73 Cancelling a print job 74 Colour Printing 75 Factors that affect the...

Page 6: ... Print menu 91 Media menu 91 Colour menu 94 System configuration menu 95 USB menu 96 System adjustment menu 97 Maintenance menu 98 Usage menu 99 Printing settings 100 Changing the display language 100 Replacing consumable items 101 Consumable order details 102 Toner cartridge replacement 103 Image drum replacement 109 Replacing the belt unit 113 Fuser replacement 118 Cleaning the LED head 121 Inst...

Page 7: ...n to supplement the main text which may help you to use and understand the product CAUTION A caution provides additional information which if ignored may result in equipment malfunction or damage WARNING A warning provides additional information which if ignored may result in a risk of personal injury ...

Page 8: ...lack and white for fast and efficient printing of all general purpose documents not requiring colour 600 x 600dpi dots per inch 1200 x 600dpi and 600 x 600dpi x 2bit print resolution for high quality image production showing the finest detail ProQ2400 Single Pass Colour Digital LED technology for high speed processing of your printed pages 10Base T and 100Base TX network connection lets you share ...

Page 9: ...buttons 3 Multi Purpose Feeder Tray Release when closed press to open 4 Multi Purpose Tray shown open Used for manual duplex feeding heavier paper stocks envelopes and other special media Also for manual feeding of single sheets when required 5 Cassette Tray Standard blank paper tray Holds up to 250 sheets of 80g m paper 6 Printer Cover Open Release push to open 7 Front Cover Open Release press to...

Page 10: ...through the printer is essentially straight This avoids bending the paper around curves in the paper path inside the printer and enables feeding of up to 203g m media 9 Output stacker face down Standard printed copy delivery point Holds up to 150 sheets at 80g m 10 Rear Stacker face up Can hold up to 10 sheets of 80g m standard paper and can handle paper stocks of up to 203g m 11 AC Power Socket 1...

Page 11: ...n unlocked position for removal and changing 15 Toner cartridges and toner cartridge levers The 4 toner cartridges hold dry powdered ink The lever locks the toner cartridge into place on the image drum or releases it for changing 16 Image drum units The toner from the toner cartridges adheres to the outer plate of the image drum The image drum then transfers the toner to the print media as it pass...

Page 12: ...s is provided by the Status Monitor in Windows or Printer Driver in Mac See Using the Status Monitor on page 84 The Operation Panel incorporates 3 LEDs and 2 push button switches as follows from left to right 1 Power Ready LED green 2 Paper LED amber 3 Alarm LED amber 4 ON LINE switch 5 CANCEL switch The switches enable printer operation while the LEDs display the status of the printer operation ...

Page 13: ...seconds after pressing it On releasing the switch operation starts except in the case of a job cancellation 5 second press Press 5 Press the switch and hold it for 5 seconds or more The operation starts 5 seconds after pressing the switch even if you hold it pressed for more than 5 seconds Press at Power On At Power On press the switch STATUS BEFORE PRESSING ONLINE SWITCH CANCEL SWITCH PRESS 1 PRE...

Page 14: ...al feed Loads paper from Cassette Tray Cancels job 3 Paper is set in Multi Purpose Tray no print job Shifts to OFF LINE Prints Menu Map 1 Prints Demo Print Forcefully ejects paper No paper in Cassette Tray or Cassette Tray open Cancels job 3 Memory overflow or invalid data Recovers from the error and shifts to ON LINE Prints Menu Map 1 Prints Demo Print Paper jam STATUS BEFORE PRESSING ONLINE SWIT...

Page 15: ...ions occur concurrently only the status with the highest priority is displayed on the LEDs Warning status combined with the highest priority normal status is displayed on the LEDs Function A summary of the functions of each LED is given below LED COLOUR FUNCTION Power Ready Green static Indicates POWER ON ON LINE OFF LINE power saving data receiving printing job cancelling warming up density adjus...

Page 16: ...ATUS Power Ready Green OFF Power OFF ON ON LINE idle Blinking 1 2S cycle OFF LINE this blinking pattern always takes place while an error is occurring Blinking 2 500mS cycle Data being received printing warming up density adjustment temperature adjustment in progress Blinking 3 120mS cycle Job cancelling in progress Blinking 4 4 5S ON and 500mS OFF Power saving mode Paper Consumable Alarm Amber OF...

Page 17: ...Introduction 17 Service call error When a service call error occurs all LEDs blink rapidly and simultaneously at 120ms intervals ...

Page 18: ...ted stationery can be used but the ink must not offset when exposed to the high fuser temperatures used in the printing process Envelopes should be free from twist curl or other deformations They should also be of the rectangular flap type with glue that remains intact when subjected to hot roll pressure fusing used in this type of printer Window envelopes are not suitable Labels should also be of...

Page 19: ...The Multi Purpose Tray can feed paper widths as small as 100mm and lengths up to 1200mm banner printing For paper lengths exceeding 356mm Legal 14in use paper stock between 90g m and 128g m and the face up rear paper stacker When using the Multi Purpose Tray feed each sheet of paper or envelope one by one rather than stacking them This helps to avoid paper jams C3400 only TRAY WEIGHT G M SIZE DIME...

Page 20: ...dition paper will exit via this path regardless of driver settings The Face Up Stacker can hold up to 10 sheets of 80g m standard paper and can handle stocks up to 203g m Always use the Face Up Stacker and the Multi Purpose Tray for paper stocks heavier than 176g m TRAY WEIGHT G M SIZE DIMENSIONS Multi Purpose Tray Light 64 74g m Medium 75 90g m Heavy 91 120g m Ultra heavy 121 176g m A6 105 x 148m...

Page 21: ...TRAY 1 Remove the Cassette Tray from the printer 2 Fan the paper to be loaded at the edges 1 and in the middle 2 to ensure that all sheets are properly separated then tap the edges of the stack on a flat surface to make it flush again 3 1 2 3 ...

Page 22: ... and Paper Guides 2 to the size of paper being used Use the markings on the printer as a guide 4 Load the paper 1 Use the level indicators 2 as a guide For letter headed paper load face down with top edge towards the front of the printer 1 2 1 2 ...

Page 23: ...d the guides and rear stopper Do not overfill the Cassette Tray Capacity depends on the type of paper stock Do not load damaged paper Do not load paper of different sizes or types at the same time Do not pull the Cassette Tray out during printing 5 Close the Cassette Tray gently ...

Page 24: ...ace up printing make sure the Face Up rear Stacker is open and the paper support 1 is extended Paper is stacked in reverse order and tray capacity is approximately 10 A4 sheets depending on paper weight or 1 envelope or 1 sheet of heavier media 8 Always use the Face Up rear Stacker for heavy paper card stock etc CAUTION Do not open or close the rear paper exit while printing as it may result in a ...

Page 25: ...n a sheet of paper on the Paper Platform so that it is gripped in place Load your chosen media one sheet at a time When printing on headed paper load the paper into the Multi Purpose Tray with pre printed side up and top edge into the printer An envelope should be loaded face up with top edge to the left and short edge facing into the printer Set the correct paper size for the Multi Purpose Tray i...

Page 26: ...s are the same PRINTER DRIVER SETTINGS A printer driver is a software program that controls a printer The printer driver feeds data about printing requirements for a document to the printer You can make printer driver settings either from Windows Printers window called Printers and Faxes in Windows XP or from within a Windows application The driver settings you make from the Windows Printing Prefe...

Page 27: ...cument Next to the printer name is a Properties button When you click Properties a new window opens which contains a short list of the printer settings available in the driver which you can choose for this document The settings available from within your application are only those which you may want to change for specific applications or documents Settings you change here will usually only last fo...

Page 28: ... size of paper you will feed into the printer 2 You can choose the source of the paper to feed which may be Tray 1 the Cassette Tray or the Multi Purpose Tray You can either select the tray from the dropdown list or you can click on the appropriate part of the printer graphic to select your preferred tray 3 The setting for paper weight should match the type of paper on which you intend to print 4 ...

Page 29: ...ing Your printer allows you to carry out manual duplex printing meaning you must pass the paper through the printer twice For more information see 2 sided printing Windows only on page 66 The Duplex Help button also offers guidelines on how to carry out manual duplex printing 7 If you have changed some printing preferences before and saved them as a set under a specific name you can recall them un...

Page 30: ...e Fine Detail setting prints at 1200 x 600dpi is the best option for printing vector objects such as graphics and text The Normal setting prints at 600 x 600dpi and is suitable for most printing jobs 2 Select this option to improve the quality of photographic images 3 Select to help save your toner 4 Select this option to avoid printing out any blank pages that are in your document 5 You can selec...

Page 31: ...cking the Advanced button gives you access to further settings For example you can elect to have black areas printed using 100 K toner a more matte appearance 10 Click the Default button to restore the default printer settings COLOUR TAB 1 Control over the colour output of your printer may be performed automatically or for advanced control by manual adjustment The automatic setting will be appropr...

Page 32: ...a business graphic created in a spreadsheet application Again for most general purpose use Auto is the best choice 3 Printed output may be made lighter or darker or the colours made more saturated and vibrant as required 4 Black areas may be printed using 100 cyan magenta and yellow giving a more glossy appearance composite black or using only black toner true black giving a more matte appearance ...

Page 33: ...ndows applications and will be remembered from one Windows session to the next GENERAL TAB 1 This area lists some of the main features of your printer 2 This button opens the same windows for items which can be set from within application programs as described earlier in Printing preferences in Windows applications on page 27 Changes you make here however will become the new default settings for a...

Page 34: ...he background allowing your application program to become available more quickly 4 This specifies that printing should not start until the last page has been spooled If your application program needs a lot of time for further computation in the middle of printing causing the print job to pause for more than a short period the printer could prematurely assume that the document has finished Selectin...

Page 35: ...s are lower priority than documents which are still spooling If no documents have completed spooling the spooler will favour larger spooling documents over shorter ones Use this option if you want to maximise printer efficiency When this option is disabled the spooler chooses documents based only on their priority settings 9 Specifies that the spooler should not delete documents after they are com...

Page 36: ...ing from Windows 36 12 You can design and specify a separator page that prints between documents This is particularly useful on a shared printer to help each user find their own documents in the output stack ...

Page 37: ... driver settings select the necessary options in the print dialog You can select more options from the Copies Pages menu Changing the default print settings describes how to set printer driver options 6 Click Print CHANGING THE DEFAULT PRINT SETTINGS If you print a document and change the printer driver settings these changes are only remembered for that particular document To change the printer d...

Page 38: ... will be saved as the printer driver defaults PAGE SETUP OPTIONS GENERAL Paper Choose the paper size that matches your document and the paper loaded in the printer The paper margin is 1 6 inch 4 2 mm at all edges Orientation Selects either portrait tall or landscape wide If using landscape you can flip the orientation 180 degrees ...

Page 39: ...AGE SETUP OPTIONS LAYOUT Multiple pages can be shrunk and printed on a single sheet of paper For example choosing 4 up will tile four of your document s pages across a single sheet of paper You can control the order in which the documents are tiled and also choose to surround each document page with a border ...

Page 40: ...ate and edit custom paper sizes These appear in the paper size menu and can be selected just like any other paper size PRINT OPTIONS GENERAL Copies Enter the number of copies to print If Collate is selected all the pages of the document print before the next copy prints ...

Page 41: ...ages but it can take longer to print Photo Enhance Use Photo Enhance to significantly improve quality when printing images The printer driver analyses any photographic images and processes them to improve the overall appearance This setting cannot be used together with the ProQ2400 print quality setting Toner Saving Toner saving uses less toner when printing your document This is best suited to dr...

Page 42: ...RINT OPTIONS PRINT CONTROL If you are using the Windows Print Control Server software to manage printers enter your assigned user name and ID This information is sent along with your print job and is recorded by the printer ...

Page 43: ...driver selects the most appropriate color settings Advanced Color Allows you to manually adjust color and black and white settings or select Grayscale Convert all colors to shades of grey COLOR DESCRIPTION Monitor 6500K Perceptual Optimised for printing photos Colors are printed with emphasis on saturation ...

Page 44: ...htness As a general rule the saturation should be stepped down an equal amount to the increased brightness For example if you reduce saturation by 10 increase brightness by 10 to compensate Monitor 6500K Vivid Optimised for printing photos but with even more saturated colors Monitor 9300K Optimised for printing graphics from applications such as Microsoft Office Colors are printed with emphasis on...

Page 45: ...e shrunk and printed on a single sheet of paper For example choosing 4 up will tile four of your document s pages across a single sheet of paper You can control the order in which the documents are tiled and also choose to surround each document page with a border ...

Page 46: ...ect Paper Size check if you want the printer to warn you when the document paper size is different from the paper in the printer A warning message is displayed and printing continues when you load the correct paper and press ONLINE When this option is switched off the printer uses the paper loaded in the selected tray regardless of the document size Feed Manually from Multi Purpose Tray Select thi...

Page 47: ...running the maintenance cycle before printing may ensure the best possible print quality This feature uses the printer s image drums and transfer belt the life of these printer parts may be shortened if the maintenance cycle is run frequently Adjust Character Spacing Select this if you are having problems with the spacing between characters when printing text For example spacing is too wide or cha...

Page 48: ...ally faint text that is superimposed on a printed document This can be used to indicate that the document is Draft or perhaps Confidential You can create watermarks in the printer driver Select a font and modify the watermark size position color brightness and angle ...

Page 49: ... From Mac 49 PRINT OPTIONS INFORMATION Displays a summary of the current printer settings The driver version is also displayed This may be useful if you want to check the Oki website for a newer printer driver ...

Page 50: ... options for how you want your documents to print from the Print dialog box To set your printer options 1 Open the document you want to print 2 To change the paper size or page orientation select File Page Setup 3 Close the Page Setup dialog box 4 Select File Print 5 Select your printer from the Printer drop down menu 6 To change any printer driver settings select the required options from the Set...

Page 51: ...Print options Copies pages 7 Click the Print button SAVING PRINTING OPTIONS You can save a set of printer driver options to use for future documents 1 Open the document you want to print 2 To change the paper size or page orientation select File Page Setup ...

Page 52: ... PRINTER AND PAPER SIZE The following steps describe how to change your default printer and the paper size options 1 Select Apple menu System Preferences 2 Click the Print Fax icon 3 Select your printer in the Selected Printer in Print Dialog drop down menu 4 Select your required paper size in the Default Size in Page Setup drop down menu PAGE SETUP OPTIONS This section provides a description of t...

Page 53: ... to match your document and the paper loaded in the printer The paper margin is 4 2mm at all edges To specify your own paper sizes select Manage Custom Sizes Scale You can scale documents up or down to fit onto different paper sizes To fit your document on a specific paper size select Options in the Paper Handling drop down menu in the Print Options dialog box Orientation You can select a portrait...

Page 54: ...GES Copies This option allows you to enter the number of copies to print If you select Collate all pages of the document will print before the next copy prints Pages You can select whether to print all pages of a document or just a section of it ...

Page 55: ...le pages and print them on a single sheet of paper For example choosing 4 up will tile four of your document s pages across a single sheet of paper You can control the order in which the documents are tiled and also choose to surround each document page with a border ...

Page 56: ...s option lets you choose whether to print your document immediately or defer printing until later You can also assign a priority to a print job These features are useful if you are printing large documents that take a long time to print ...

Page 57: ...whether to print only odd or even numbered pages This is useful if you are using manual duplex for which you first print all odd pages re insert the paper in the printer and then print all even pages Destination paper size Scale documents to fit on the size of paper in your printer For example you can take a document formatted for A3 and print it on A4 paper using an A4 printer ...

Page 58: ... Conversion Standard is the only option available for your printer model Quartz Filter Choose a Quartz filter if you wish to apply a special effect to your print job such as Sepia or Blue Tone This is only available on Mac OS X 10 3 Panther or later versions ...

Page 59: ...a cover page may help you to identify your printed document in a large pile of paper This is useful in a busy office with many people sharing the printer Paper source This option allows you to select which paper tray to use for your print job ...

Page 60: ... Use Photo Enhance to significantly improve quality when printing images The printer driver analyses any photographic images and processes them to improve the overall appearance This setting cannot be used together with the ProQ2400 print quality setting Toner Saving Toner saving uses less toner when printing your document This is best suited to draft text documents as it lightens the print signif...

Page 61: ...r mode COLOR MODE DESCRIPTION Auto Color The driver selects the most appropriate color settings Advanced Color Allows you to manually adjust color and black and white settings or select Grayscale Convert all colors to shades of grey ...

Page 62: ...increase brightness As a general rule reduce saturation by the same amount as you increase brightness For example if you reduce saturation by 10 increase brightness by 10 to compensate COLOR DESCRIPTION Monitor 6500K Perceptual Optimised for printing photos Colors are printed with emphasis on saturation Monitor 6500K Vivid Optimised for printing photos but with even more saturated colors Monitor 9...

Page 63: ...elect Paper Size check if you want the printer to warn you when the document paper size is different from the paper in the printer A warning message is displayed and printing continues when you load the correct paper in the tray and press ON LINE When this option is deselected the printer uses the paper loaded in the selected tray regardless of the document size Feed manually from Multi Purpose Tr...

Page 64: ...ng habits and usage patterns running the maintenance cycle before printing may ensure the best possible print quality This feature uses the printer s image drums and transfer belt The life of these printer consumables may be shortened if the printer runs a maintenance cycle frequently Print control If you are using the Windows Print Control Server software to manage printers enter your assigned us...

Page 65: ...Printing From Mac 65 Summary This option displays a summary of all selected print options for the current job ...

Page 66: ... should print PRINT A STATUS PAGE Switch on the printer and allow it to warm up To print a status page hold down the ON LINE button on your printer for 2 seconds A status page should print 2 SIDED PRINTING WINDOWS ONLY To carry out 2 sided or Manual Duplex Printing you must pass paper through the printer twice You can carry out 2 sided printing using the Cassette Tray or the Multi Purpose Tray 2 s...

Page 67: ... the 2 sided printing drop down menu select either Long Edge or Short Edge according to your printing preferences If you require further information click the Duplex Help button Then Click the Print button 3 Every second page of your document is printed first When this is complete the following a message appears on screen prompting you to take the paper flip it and replace it in the Cassette Tray ...

Page 68: ...Printing 68 4 Open the Cassette Tray 5 Take the printed paper from the Output Stacker and place it in the Cassette Tray with the printed side facing up and the bottom of the page facing into the printer ...

Page 69: ...indow should disappear from your screen and the document finishes printing the remaining pages of your document MANUAL DUPLEX PRINTING USING THE MULTI PURPOSE TRAY 1 Position the paper guides on the Multi Purpose Tray according to the paper size NOTE When using the Multi Purpose Tray feed pages one sheet at a time ...

Page 70: ...erties button On the 2 sided printing drop down menu select either Long Edge or Short Edge according to your printing preferences If you require further information click the Duplex Help button 5 When every second page has printed take the paper from the output stacker 6 Set the paper one page at a time in the Multi Purpose Tray with the printed side facing up and the bottom of the page ...

Page 71: ...ther than normal A4 paper PRINTING ON LEGAL PAPER When printing on legal paper you need to change the media settings for the printer software to get the best results You can either set a default driver for each type of media or you can change the print media settings through your Windows printer properties or Mac Print options any time you print on different media PRINTING ON ENVELOPES NOTE Do not...

Page 72: ...on the printer 2 Place your envelopes in the tray face up with the short edge facing into the printer and the flap to the right Do not add more than 10 envelopes at a time 3 From your operating system access the print media menu and select your envelope size 4 Print in the usual manner for your operating system software ...

Page 73: ...utton Then click the Paper Feed Options button Under Fit to Page select the page size from the Conversion drop down list PRINTING MULTIPLE PAGES TO ONE SHEET In Windows open the Printing Preferences Setup Tab Under Finishing Mode select the number of document pages that you want to print per sheet of paper from the drop down list PRINTING COLOR DOCUMENTS IN BLACK AND WHITE You can save both time a...

Page 74: ...ry to cancel printing job within software application Document is waiting in a print queue Delete print job from Print Queue You can access the print queue from the System Tray in Windows or the Print Center Queue in Mac Document has started printing Press the CANCEL button on your printer Any pages that are already moving through the printer will be printed You will need to press CANCEL for each ...

Page 75: ...t important factors are listed below Differences between the range of colours a monitor or printer can reproduce Neither a printer nor a monitor is capable of reproducing the full range of colours visible to the human eye Each device is restricted to a certain range of colours In addition to this a printer cannot reproduce all of the colours displayed on a monitor and vice versa Both devices use v...

Page 76: ...or s colour temperature influences how warm or cool the colours look There are several settings found on a typical monitor 5000k Warmest yellowish lighting typically used in graphic art environments 6500k Cooler approximates daylight conditions 9300k Cool the default setting for many monitors and television sets k degrees Kelvin a measurement of temperature How your software application displays c...

Page 77: ...he Monitor 9300k setting This may help if you are having problems with specific colours from applications such as Microsoft Excel or Microsoft Powerpoint PRINTING SPECIFIC COLOURS E G A COMPANY LOGO There are 2 utilities on your printer driver CD ROM that can help match specific colours Colour Correct Utility Colour Swatch Utility ADJUSTING THE BRIGHTNESS OR INTENSITY OF A PRINT If the print is to...

Page 78: ...uch as a digital camera To open colour matching options from the Windows Control Panel 1 Open the Printers window called Printers and Faxes in Windows XP 2 Right click the printer name and choose Properties 3 Click the Printing Preferences button 1 To open colour matching options from within a Windows application 1 Choose File Print from the application s menu bar 2 Click the Properties button nex...

Page 79: ... Colour tab select Advanced Colour 1 below for Colour Matching 2 Choose the Manual colour setting 2 and select from the following options a Monitor 6500k Perceptual Optimised for printing photographs Colours are printed with emphasis on saturation 1 2 1 c 2 a e b d ...

Page 80: ...s such as Microsoft Office Colours are printed with emphasis on Lightness d Digital Camera Optimised for printing photographs taken with a digital camera Your results will vary depending on the subject and the conditions under which the photograph was taken e sRGB The printer will try to reproduce the sRGB colour space This may be useful if colour matching from an sRGB input device such as a scann...

Page 81: ...he Colour Swatch button 1 and choose from the options available An example of using the Colour Swatch function You wish to print a logo in a particular shade of red The steps you would follow are 1 Print a colour swatch then select the shade of red that best suits your needs 2 Take a note of the RGB value for the particular shade that you liked 3 Using your program s colour picker enter these same...

Page 82: ...fic colour is printed Colours can be adjusted by changing Hue Saturation and Gamma This is useful if you wish to change the overall colour output Once these colour adjustments have been made the new settings can be selected from the printer driver Colour tab To select adjustments made with the Colour Correct Utility 1 From your application program click File and point to Print 2 Click Properties T...

Page 83: ...indicator LEDs on the Operation Panel see The Operation Panel on page 12 and allows you to access the printer menus listed at the end of this chapter to set printer parameters such as paper size etc NOTE For reliable operation of the Status Monitor ensure that the USB cable is of length 2m maximum NOTE The Status Monitor is available to Windows operating systems only Mac OS X has a Printer Menu ut...

Page 84: ...current printer status is shown PRINTER STATE TAB This tab is visible by default on opening the Status Monitor and displays detailed information about the status of the printer PRINTER SETUP TAB Selecting this tab provides access to the Select Printer button which when selected allows you to monitor the status any printer configured for use with your computer NOTE You are advised to refer to the e...

Page 85: ...Using the printer software 85 The Printer Menu button enables you to access the printer menu settings From the printer menu you can configure your printer settings ...

Page 86: ...means to choose the information displayed by the Status Monitor and how when the Status Monitor appears The default Alert view setting Pop up on alerts ensures that the Status Monitor pops up to inform you of a condition that requires your attention e g paper out in Cassette Tray ...

Page 87: ...o print a status page press printer ON LINE button and hold for 2 seconds USER SETTINGS On the Status Monitor Setup tab click Printer Menu The User Settings Print Menu appears You change user settings options from this menu To save your changes click the Apply the changed settings icon 1 in the top left hand corner To undo a change click the Undo changed settings icon 2 2 1 ...

Page 88: ...ff On the User Settings window select Display Administrator Menu The User Settings menu is updated to include the Administrator menu options The Administrator Settings menu has the settable items including access to the user menus If you disable a menu from this tab it does not appear on the User Settings tab ...

Page 89: ...ed settings icon as shown below in the top left hand corner To undo a change click the Undo changed settings icon 2 1 NOTE You can access the printer menu settings window direct by clicking Start All Programs and selecting Okidata OKI C3300_C3400n Printer Name Printer Settings ...

Page 90: ...ows Print Control Server Software to manage your printer in Mac For more information see Printing From Mac on page 37 PRINTER MENUS INFORMATION MENU This menu provides a quick method of listing various items stored within the printer SHUT DOWN MENU This menu provides an option to ensure that your printer can be safely switched off INFORMATION MENU ITEM ACTION EXPLANATION PRINT MENU MAP STATUS PAGE...

Page 91: ...he default tray for paper feed Cassette Tray or Multi Purpose Tray MEDIA SIZE CHECK ENABLE DISABLE Determines whether the printer checks the size of paper loaded matches that required for the document sent to print MONO PRINT SPEED AUTO COLOUR NORMAL Selects the printer s print engine speed for the type of print media in use MEDIA MENU ITEM SETTINGS EXPLANATION TRAY MEDIA SIZE A4 A5 A6 B5 LETTER E...

Page 92: ... Adjusts the printer for the weight of paper stock loaded in this tray MANUAL Multi Purpose Tray PAPER SIZE A4 A5 A6 B5LETTER EXECUTIVE LEGAL14 LEGAL13 LEGAL13 5 CUSTOM COM 9 ENVELOPE COM 10 ENVELOPE MONARCH ENV DL ENVELOPE C5 ENVELOPE Selects the size of paper to be fed from the Multi Purpose Tray For CUSTOM setting see X DIMENSION and Y DIMENSION later in this table MANUAL Multi Purpose Tray MED...

Page 93: ...next two items CUSTOM PAPER SIZE MEDIA WIDTH 64 210 216 MILLIMETRE Selects the width of paper defined by the CUSTOM settings referred to in the foregoing PAPER SIZE settings CUSTOM PAPER SIZE MEDIA LENGTH 148 297 1200 MILLIMETRE Selects the length of paper defined by the Custom settings referred to in the foregoing PAPER SIZE settings Note that media of up to 1200mm in length can be fed from the M...

Page 94: ...s installed and at intervals of 100 300 and 500 drum counts If a 500 drum count interval occurs during a print job it will occur at the end of that job and will take up to 55 seconds If set to MANUAL this adjustment will only be performed when initiated by the next menu item DENSITY ADJUSTMENT EXECUTE Selecting this will perform the auto density set up immediately COLOR REGISTRATION ADJUSTMENT EXE...

Page 95: ...rm up time of up to 1 minute before printing can begin CLEAR ALARMS ON JOB When ON non critical warnings such as requests for a different paper size can be cleared by pressing the ON LINE button When set to JOB they are cleared when the print job resumes MANUAL FEED Multi Purpose Tray TIMEOUT OFF 30 90 300 SEC Specifies how many seconds the printer will wait for paper to be fed in manual feed mode...

Page 96: ...ch Italian Spanish Swedish Norwegian Finnish Danish Dutch Turkish Portuguese Polish Russian Greek Sets the language used for the Status Monitor and printed reports SYSTEM CONFIGURATION MENU ITEMS SETTINGS EXPLANATION USB MENU ITEM SETTINGS EXPLANATION SOFTWARE RESET ENABLED DISABLED Enables or disables the SOFT RESET command Only available on Windows 98 and Windows Me MAXIMUM SPEED 12MBPS 480MBPS ...

Page 97: ...ontal position Y ADJUST 2 00 0 2 00 Vertical position DUPLEX X ADJUST 2 00 0 2 00 Horizontal position DUPLEX Y ADJUST 2 00 0 2 00 Vertical position DRUM CLEANING ON OFF ON rotates the drum without printing prior to printing to reduce any horizontal white line effect on the print POWER SAVE ON OFF Enables or disables automatic power save mode Delay before entering this mode is set in the system con...

Page 98: ...ables or disables automatic power save mode Delay before entering this mode is set in the system configuration menu PAPER BLACK SET 2 0 2 Used for small adjustment when you experience faded print or light specks streaking in monochrome printing on white paper Select a higher value to reduce fading or a lower value to reduce specks or streaking in high density print areas PLAIN PAPER COLOUR SET 2 0...

Page 99: ...ill need them USAGE MENU ITEM EXPLANATION SHEETS TOTAL TRAY MANUAL TRAY MPT COLOUR PAGE MONO The total number of prints output by the printer The total number of pages fed from Tray The total number of pages fed from the Multi Purpose Tray The total number of pages printed in colour The total number of pages printed in monochrome CONSUMABLE LIFE BLACK K DRUM C DRUM M DRUM Y DRUM BELT FUSER Percent...

Page 100: ...int a Menu Map of printer settings CHANGING THE DISPLAY LANGUAGE If required carry out the following instructions to change the language that is displayed in the Status Monitor 1 Start the Status Monitor 2 Select the Printer Setup tab 3 Click on the Printer Settings button on the Printer Setup tab 4 In the System Configuration menu select the required language 5 Click on the Save button NOTE A men...

Page 101: ...pages remaining at 5 coverage Replacement Cartridge Replacement cartridges are available in Standard capacity 1 500 A4 pages 5 coverage and High capacity 2 500 A4 pages 5 coverage Image drum 15 000 pages calculated on typical office usage of 3 A4 pages per job Transfer belt Approximately 50 000 A4 pages at 3 pages per job Fuser C3300 Approximately 30 000 A4 pages Fuser C3400n Approximately 50 000 ...

Page 102: ...city black 1 500 A4 5 43459436 Toner Standard Capacity cyan 1 500 A4 5 43459435 Toner Standard Capacity magenta 1 500 A4 5 43459434 Toner Standard Capacity yellow 1 500 A4 5 43459433 Toner High Capacity black 2 500 A4 5 43459332 Toner High Capacity cyan 2 500 A4 5 43459331 Toner High Capacity magenta 2 500 A4 5 43459330 Toner High Capacity yellow 2 500 A4 5 43459329 Image drum kit black 15 000 A4 ...

Page 103: ...rning waste recycling If you do spill any toner powder lightly brush it off If this is not enough use a cool damp cloth to remove any residue Do not use hot water and never use solvents of any kind They will make stains permanent Before changing the toner cartridge switch off the printer and allow the fuser to cool for about 10 minutes before opening the cover CAUTION To avoid toner wastage and po...

Page 104: ...he printer s top cover fully 2 Note the positions of the 4 cartridges WARNING If the printer has been powered on the fuser may be hot This area is clearly labelled Do not touch this area 1 Cyan cartridge 2 Magenta cartridge 3 Yellow cartridge 4 Black cartridge 1 2 3 4 ...

Page 105: ...sitions pull the coloured toner release lever on the cartridge to be replaced towards the front of the printer in the direction of the arrow but stop at the central upright position 1 b If you are replacing any other toner cartridge lever has 2 positions pull the coloured toner release lever 1 on the cartridge to be replaced fully towards the front of the printer 1 1 ...

Page 106: ...ave its wrapping material in place for the moment 7 Gently shake the new cartridge from end to end several times to loosen and distribute the toner evenly inside the cartridge CAUTION The green image drum surface is very delicate and light sensitive Do not touch it and do not expose it to normal room light for more than 5 minutes If the drum unit needs to be out of the printer for longer than this...

Page 107: ...ridge by its top centre with the coloured lever to the right lower it into the printer over the image drum unit from which the old cartridge was removed 10 Insert the left end of the cartridge into the top of the image drum unit first pushing it against the spring on the drum unit then lower the right end of the cartridge onto the image drum unit ...

Page 108: ...idge to ensure that it is firmly seated push the coloured lever 1 towards the rear of the printer This will lock the cartridge into place and release toner into the image drum unit 12 Finally close the top cover and press down firmly so that the cover latches closed 1 ...

Page 109: ...nutes before opening the cover The printer contains four image drums cyan magenta yellow and black 1 Press the cover release and open the printer s top cover fully WARNING If the printer has been powered on the fuser will be hot This area is clearly labelled Do not touch CAUTION Static sensitive devices handle with care ...

Page 110: ...Note the positions of the 4 cartridges 3 Holding it by its top centre lift the image drum complete with its toner cartridge 1 up and out of the printer 1 2 3 4 1 Cyan cartridge 2 Magenta cartridge 3 Yellow cartridge 4 Black cartridge 1 ...

Page 111: ... from the image drum unit Keep it the same way round as the old unit Pack the old ID unit inside the packaging material for disposal CAUTION The green image drum surface at the base of the cartridge is very delicate and light sensitive Do not touch it and do not expose it to normal room light for more than 5 minutes If the drum unit needs to be out of the printer for longer than this please wrap t...

Page 112: ...1 into their slots 2 in the sides of the printer cavity 8 Finally close the top cover and press down firmly at both sides so that the cover latches closed 1 2 NOTE If you need to return or transport your printer for any reason please make sure you remove the image drum unit beforehand and place in the bag provided This is to avoid toner spillage ...

Page 113: ... fuser to cool for about 10 minutes before opening the cover 1 Press the cover release and open the printer s top cover fully 2 Note the positions of the 4 cartridges It is essential that they go back in the same order WARNING If the printer has been powered on the fuser will be hot This area is clearly labelled Do not touch 1 2 3 4 1 Cyan cartridge 2 Magenta cartridge 3 Yellow cartridge 4 Black c...

Page 114: ...N The green image drum surface at the base of each cartridge is very delicate and light sensitive Do not touch it and do not expose it to normal room light for more than 5 minutes If the drum unit needs to be out of the printer for longer than this please wrap the cartridge inside a black plastic bag to keep it away from light Never expose the drum to direct sunlight or very bright room lighting ...

Page 115: ...e of the belt 3 and the lifting bar 2 at the front end 5 Turn the two fasteners 1 90 to the left This will release the belt from the printer chassis 6 Pull the lifting bar 2 upwards so that belt tilts up towards the front and withdraw the belt unit from the printer 1 1 2 3 ...

Page 116: ...front and the drive gear towards the rear of the printer Locate the drive gear into the gear inside the printer by the rear left corner of the unit and lower the belt unit flat inside the printer 8 Turn the two fasteners 1 90 to the right until they lock This will secure the belt unit in place 1 1 ...

Page 117: ...lete with their toner cartridges into the printer in the correct positions as shown 10 Finally close the top cover and press down firmly at both sides so that the cover latches closed 1 2 3 4 1 Cyan cartridge 2 Magenta cartridge 3 Yellow cartridge 4 Black cartridge ...

Page 118: ...1 Press the cover release and open the printer s top cover fully WARNING If the printer has recently been powered on some fuser components will be very hot Handle the fuser with extreme care holding it only by its handle which will only be mildly warm to the touch A warning label clearly indicates the area If in doubt switch the printer off and wait at least 10 minutes for the fuser to cool before...

Page 119: ... fuser straight up and out of the printer If the fuser is still warm place it on a flat surface which will not be damaged by heat 5 Remove the new fuser from its packaging and remove the transit material 6 Holding the new fuser by its handle make sure that it is the correct way round The retaining levers 2 should be fully upright and the locating lugs 3 should be towards you There is one locating ...

Page 120: ...g the two lugs into their slots in the metal partition which separates the fuser area from the image drums 8 Push the two retaining levers 1 towards the rear of the printer to lock the fuser in place 9 Finally close the top cover and press down firmly at both sides so that the cover latches closed 1 2 ...

Page 121: ...t clearly has white lines or when text is blurred 1 Switch off the printer and open the top cover 2 Gently wipe the LED head surface 1 with LED lens cleaner or soft tissue 3 Close the top cover 1 CAUTION Do not use methyl alcohol or other solvents on the LED head as damage to the lens surface will occur ...

Page 122: ...e following order codes for additional memory 64MB RAM 01110301 256MB RAM 01110302 MEMORY UPGRADE The basic printer model comes equipped with 32MB of main memory This can be upgraded with an additional memory board containing 64MB or 256MB giving a maximum total memory capacity of 288MB Installation takes a few minutes and requires a medium size cross head Philips type screwdriver 1 Switch the pri...

Page 123: ...he front Cover the image drum units to protect them from direct light 4 Locate the two fasteners 1 at each side of the belt 3 and the lifting bar 2 at the front end WARNING If the printer has been powered on recently the fuser will be hot This area is clearly labelled Do not touch 2 1 1 1 2 3 ...

Page 124: ...emove the new memory board from its wrapping Try to handle the board only by its short edges avoiding contact with any metal parts as far as possible In particular avoid touching the edge connector 7 Notice that the memory board has a small cutout in the edge connector which is closer to one end than the other ...

Page 125: ...e skip to step 10 a Identify the locking clips at each end of the RAM expansion slot b Push the clips outward and back into the printer The board will pop out slightly c Grip the board firmly by its short edges and pull it out of the slot d Place the removed memory board in the antistatic bag which originally contained the new memory board 10 Hold the new memory board by its short edges so that th...

Page 126: ... printer 15 Reconnect the AC power cable and switch the printer on 16 When the printer is ready print a menu map by holding down the ON LINE button on the Operation Panel for 2 seconds 17 Examine the first page of the menu map Near the top of the page between the two horizontal lines you will see the current printer configuration This list contains the figure for total memory size This should indi...

Page 127: ...and the Alert LED on the Status Panel together with the Status Monitor informs you of the event If printing multiple pages or copies do not assume that having cleared an obvious sheet others will not also be stopped somewhere along the path These must also be removed in order to clear the jam fully and restore normal operation 1 If a sheet is well advanced out of the top of the printer simply grip...

Page 128: ...ecessary to remove the four image drums to gain access to the paper path 4 Holding it by its top centre lift the cyan image drum complete with its toner cartridge 1 up and out of the printer 1 2 3 4 1 Cyan cartridge 2 Magenta cartridge 3 Yellow cartridge 4 Black cartridge 1 ...

Page 129: ...ure for each of the remaining image drum units Cover the image drum units to protect them from direct light 7 Look into the printer to check whether any sheets of paper are visible on any part of the belt unit CAUTION The green image drum surface at the base of the cartridge is very delicate and light sensitive Do not touch it and do not expose it to normal room light for more than 5 minutes ...

Page 130: ...move a sheet from the central area of the belt carefully separate the sheet from the belt surface and withdraw the sheet To remove a sheet just entering the fuser separate the trailing edge of the sheet from the belt push the fuser pressure release lever 1 towards the front and down to release the fuser s grip on the sheet and 1 CAUTION Do not use any sharp or abrasive objects to separate sheets f...

Page 131: ... the printer locating the pegs at each end into their slots in the sides of the printer cavity 10 Lower the top cover but do not press down to latch it closed yet This will protect the drums from excessive exposure to room lighting while you check the remaining areas for jammed sheets NOTE If the sheet is well advanced into the fuser only a short length is still visible do not attempt to pull it b...

Page 132: ...s found in this area If the sheet is low down in this area and difficult to remove it is probably still gripped by the fuser In this case raise the top cover reach around and press down on the fuser pressure release lever 1 12 If you are not using the rear stacker close it once paper has been removed from this area 1 ...

Page 133: ...Troubleshooting 133 13 Press the front cover release and pull open the front cover 14 Check inside the cover for sheets in this area and remove any that you find then close the cover 1 1 2 ...

Page 134: ...rly positioned against the edges of the paper stack When satisfied replace the tray 16 Finally close the top cover and press down firmly at both sides so that the cover latches closed When the jam has been cleared if Jam Recovery is set to ON in the System Configuration Menu the printer will attempt to reprint any pages lost due to paper jams 1 ...

Page 135: ... 250 sheets in the Cassette Tray 1 sheet in Multi Purpose Tray Paper weight Standard Printing 64 120g m in the Cassette Tray 75 203g m in Multi Purpose Tray 2 Sided Manual Duplex Printing 64 120g m in the Cassette Tray 75 105g m using Multi Purpose Tray Paper output 150 sheets in face down top stacker 80g m 1 sheet in face up rear stacker 80g m Printer life 300 000 pages or 5 years Duty cycle 35 0...

Page 136: ...sheets in the Cassette Tray 100 sheets in Multi Purpose Tray Paper weight Standard Printing 64 120g m in the Cassette Tray 75 203g m in Multi Purpose Tray 2 Sided Manual Duplex Printing 64 120g m in the Cassette Tray 75 105g m using Multi Purpose Tray Paper output 150 sheets in face down top stacker 80g m 1 sheet in face up rear stacker 80g m Printer life 300 000 pages or 5 years Duty cycle 35 000...

Page 137: ...tancy 101 Image drums life remaining 99 L Labels recommended types 18 Language changing display and reports language 96 LED display 15 LED head 121 M Mac OS 9 37 Color 43 Default print settings 37 Page Setup Options 38 Print Control 42 Printing options 37 Mac OS X Changing the default printer and paper size 52 Printer setup options 63 setting default printer 52 Setting Printing Options 50 51 setti...

Page 138: ...erences Menu 86 Print order face down stacker 24 face up stacker 24 Print settings how to save 29 Printer default settings Windows defaults 33 Printing adjusting image position 97 cancelling print jobs 74 colour to black and white 73 different media 71 fit to page 73 other print options 73 Priority print queue priority 34 R Resolution setting in Windows 30 S Separator page separating print jobs 36...

Page 139: ...a Minato ku Tokyo 108 8551 Japan Tel 81 3 5445 6158 Fax 81 3 5445 6189 http www okidata co jp Oki Data Singapore Pte Ltd 78 Shenton Way 09 01 Singapore 079120 Tel 65 221 3722 Fax 65 421 1688 http www okidata com sg Oki Systems Thailand Ltd 956 Udomvidhya Building 6th Floor Rama IV Rd Bangkok 10500 Thailand Tel 662 636 2535 Fax 662 636 2536 http www okisysthai com Oki Hong Kong Limited Suite 1909 T...

Page 140: ...Tel 44 0 208 219 2190 Fax 44 0 208 219 2199 www okiprintingsolutions com 07077106 iss 5 Oki Europe Limited Blays House Wick Road Egham Surrey TW20 0HJ United Kingdom ...

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