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42641101TH Rev.1
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Oki Data CONFIDENTIAL
2
-2-a
• No
Check the gears (transfer roller gear, idle gear and reduction gear).
• Yes
Is the fusing unit being installed properly?
• No
Install the fusing unit properly.
• Yes
Is the image drum cartridge being set properly?
• No
Set the image drum cartridge properly.
• Yes
Clean the paper sensor on the high voltage/sensor board or replace the high voltage/sensor
board.
[JAM error]
2
-3 Paper exit jam
• Does the paper exit jam error occur when the power is turned on?
• Yes
Is the paper on the outlet sensor plate?
• Yes Remove the paper.
• No
In the operation of the outlet sensor plate normal (moves freely when it is touched)?
• No Replace the outlet sensor plate.
• Yes
Clean the outlet sensor on the high voltage/sensor board or replace the high voltage/
sensor board.
• No
Is the face-up stacker pulled out completely from the printer or, pushed into the printer
completely?
• No
Pull the face-up stacker out of the printer completely or push it into the printer completely.
• Yes
Is the eject roller assembly being installed properly?
• No
Install the eject roller assembly properly.
• Yes
Has the coil spring come off the eject roller assembly?
• Yes
Install the coil spring to the eject roller assembly.
• No
Replace the eject roller assembly.