Oki B2200, Maintenance Manual

Page: 49 / 100

Oki Data CONFIDENTIAL
43641601TH Rev.1
49 /
5. Troubleshooting Procedures
5.1 Troubleshooting Tips
(1) Read chapter 8 (for miscellaneous problems) of the user documentation .
(2) Collect as much information about the situations, where problems occurred, as possible.
(3) Inspect troubleshooting printers in situations close to those where the problems occurred.
5.2 Points to Check before Correcting Image Problems
(1) Printers are used in appropriate ambient conditions before their image problems to be corrected.
(2) Consumables (the toner cartridges and image drum cartridges) of printers are replaced properly
before their image problems to be corrected.
(3) The print paper in printers with image problems to be corrected is of acceptable quality.
(4) The image drum cartridges of printers with image problems to be corrected are properly installed.
5.3 Notes on Correcting Image Problems
(1) Do not touch, or allow foreign matter to touch, image drum surfaces.
(2) Do not expose image drums to direct sunlight.
(3) The fuser units in printers become hot during the operation of the printers. Do not touch the units.
(4) Do not expose image drums to light for five or more minutes at room temperature.
5.4 Preparation for Troubleshooting
(1) Status monitor message display
Information about problems with each printer is displayed on the status monitor for the printer.
Appropriate action should be taken according to the messages on the monitor.