25
EN
TROUBLESHOOTING
If there are any problems during operation, please refer to the following table. If problems cannot be
solved as indicated under Solution, please contact your manufacturer.
Problem
Possible causes
Solution
Product does not work
• Interrupted power supply
• Check the power supply
• Water pressure is low
• Check whether water supply
is connected properly and
water is turned on
• Dishwasher door is not
closed properly
• Ensure door is closed
properly
Water not pumps from
dishwasher
• Kink in drain hose
• Check the drain hose
• Filter is clogged
• Check and clean the coarse
filter
• Kitchen sink is clogged
• Check the kitchen sink is
draining well or call a service
agent for help
Sud in the tub
• Improper detergent
• Only use special dishwasher
detergent
• Spilled rinse aid
• Wipe up rinse-aid spills
Sud tub interior
• Detergent with colourant
was used
• Only use detergent without
colourant
White film on inside surfact
• Hard water minerals
• Clean the interior with a
damp sponge regulary
Rust stains on cutlery
• Cutlery are not corrosion
resistant
• Do not wash these items in
dishwasher
• A programme was not run
after fill in salt
• Always run a quick
programme after adding salt
• Softener lid is loose
• Check and fix it
Knocking noise in the cabinet
• Spray arm is knocking against
an item in the basket
• Interrupt the program and
re-arrange the items
Rattling noise
• Items of crockery are loose in
the cabinet
Knocking noise in water pipes
• Caused by on- site
installation or cross section of
the piping
• This has no influence in the
dishwasher function
Dishes ware not clean
• Dishes not loaded correctly
• Re-arrange the dishes
• Spray arms are blocked
• Not enough detergent
• Add more detergent
• Program was not powerful
enough
• Choose another program
• Filter is dirty or not correctly
inserted
• Clean the filter and ensure it’s
fit in correctly
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