2-4
CHAPTER 2 DIAGNOSIS
2.3 ERROR CODES
Scout
Pro
balances are equipped with software which will display an error condition when it occurs.
Table 2-2 Error Codes, describes the various error codes which can appear on the display and
specifies the probable reason and remedy.
TABLE 2-2. ERROR CODES
DISPLAY
REASON
ACTION
Err 1
Invalid checksum data
1. Perform factory calibration.
2. Restore data file.
3. Check transducer.
4. Check PCB.
Err 2
Overload or Underload
1. Make sure the right pan is on the balance.
2. Perform service LIN calibration per B.1.
3. Check transducer.
4. Check PCB.
Err 4
Incorrect calibration mass
1. Calibrate using correct mass.
Err 5
Parts counting error
1. Sample is less than 1d. Change sample quantity
or increase sample.
Err 8
RS232 buffer is full
1. Check printing device.
Err 9
Internal data error
1. Restore data file.
2. Check PCB.
3. Check transducer.
TABLE 2-1. DIAGNOSTIC GUIDE (Cont.)
SYMPTOM
RS232 Not functioning.
(On models equipped with
RS232).
PROBABLE CAUSE
1. Improper Print Menu set-
tings.
2. RS232 not turned on.
3. RS232 does not stay on.
4. Loose or disconnected
RS232 option.
5. RS232 option defective.
REMEDY
1. Check all settings. (Menu
item
Power
must be set
to
ON
.)
2. Turn the option on. (See
instruction manual).
3. If batteries are being
used, the RS232 turns
off when the unit is turned
off. Either turn the option
on or use the ac adapter.
4. Check connection.
5. Replace RS232 option.
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