OHAUS CS 2000, Instruction Manual, Page: 13 / 18

EN-11 Valor 2000 Series Scales
6.1 Cleaning
The housing may be cleaned with a cloth dampened with a mild detergent if
necessary. Do not use solvents, chemicals, alcohol, ammonia or abrasives to clean
the housing or control panels.
6.2 Troubleshooting
The following table lists common problems and possible causes and remedies. If
the problem persists, contact Ohaus or your authorized dealer.
TABLE 6-1. TROUBLESHOOTING.
Symptom Possible Cause(s) Remedy
Scale will not turn on No power to scale
Battery power used up Verify connections and voltage.
Connect power and charge the battery
Poor accuracy Improper calibration • Unstable
environment • Internal pressure
build-up Perform calibration • Move scale to
suitable location • Relieve internal
pressure by loosening rear leveling feet
Unable to calibrate LFT Menu set to ON
Unstable environment
Incorrect calibration mass Set LFT menu to OFF (see section 5.1)
Move the scale to suitable location
Use correct calibration mass
Cannot display weight in
desired weighing unit Weighing unit not enabled Enter menu and enable unit
Cannot change menu
settings LFT Menu set to ON Set LFT menu to OFF (see section 5.1)
Scale displays Lo bAt Battery is discharged Connect power and charge the battery
Battery fails to charge
fully Battery is defective Have battery replaced by authorized
service dealer
Err 1 Weight on pan exceeds capacity Remove weight from the pan
Err 2 Underload limit exceeded • Pan
was removed prior to power on Install pan and re-zero
Err 9, Err 21 Factory data corrupted Contact Ohaus or an authorized service
agent