Ogawa iModa PLUS, User Manual

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15
Troubleshooting
If you are caught in any problems when using this product, please refer to the following
tips or possible solutions. If the solutions are not applicable, please send the product to
our service centre or contact our authorized technical staff for inspection and repair.
Possible situations Possible reason Solutions
The chair won’t
operate 1. No power
supply
2. The ON/OFF
button is off
1. Check whether the power is
connected or connected well
2. Check whether the power switch at
the right bottom of the chair is turned
on to “I”
The chair stops
functioning suddenly
or won’t operate as
usual 1. Power off
2. Machine failure 1. Check whether the power plug is
well connected
2. Contact the service centre for help
The ON/OFF
indicator of the
controller keeps
flashing The chair returns
to its original
position Keep the chair in regular settings
OS 3108.indd 16 5/26/2016 11:28:32 AM
The chair has seized
up with unusual
sounds 1. The chair is
overloaded
2. Machine failure
1. Adjust the sitting position and restart
the chair
2. Contact the service centre for
assistance