We h
ereby warrants that the products distributed by it shall be free of all
defects in original material and workmanship for the life of the product
provided the product has only been used under Normal Commercial Use.
We
will repair or replace, at our option any product or component that is
defective in material or workmanship. This warranty only applies to
products purchased directly from an authorized dealer, and is valid for the
original purchaser only.
EXCLUSIONS TO THE WARRANTY ARE AS FOLLOWS:
• Normal wear and tear, which are to be expected over the course
of ownership
• Damage resulting from shipment, which will be handled under
separate terms
• Damage resulting from storage, alteration, unauthorized repair,
infestation, misuse, abuse, accident, acts of God, natural causes,
and/or exceeding listed capacities
• Products used for rental purposes
• Failure to provide reasonable and necessary maintenance*
(according to product instructions)
• Transportation and labor costs associated with warranty replacements
SEATING:
All seating is covered under warranty for the life of the product under
normal use. Limitations involving materials and components are:
• 2 years all fabric and upholstery materials
• 7 years gas lifts
• COM fabric is not covered under this warranty
We
does not warrant the color-fastness or matching of colors, grains,
textures of covering materials.
Normal Commercial Use for Seating is defined as 8 hours a day, 5 days a
week with a weight capacity not to exceed 250 lbs. The models listed below
are rated for a 400 lb. & 500 lb. weight capacity:
400 lbs.
500 lbs.
• Model ORO200 • Model 711
• Retro Bench
• Model 2202
• Model 407’s
• Model 800-L
• Model 300-XL • Model 4001C
• Model 409’s
• Model 812-LX • Model 810-LX • Model 4003C
• Model 700
• Model 841
• Model 811-LX • Model 4004C
• Model 710
• Model ESS-200 • Model 821
• Model 5000L
• Model ESS-202 • Model 822
• Model 5000LE
• Model 831
• Model 5000R
• Model 832
• Model 5000RE
• Model 2201
We
offers many models covered under warranty for a 24-Hours a day,
7 days a week usage. All standard seating limitations listed above still apply
to this category of seating except the Normal Commercial Use limitation.
The models listed below are rated for a 250 lb. & 400 lb. weight capacity
with 24-Hours a day use:
250 lbs.
400 lbs.
• Model 241 (All) • Model 247
• Model 242
• Model 247-VAM
TABLES AND DESKS:
All tables and desks are covered under
us
Limited Lifetime Warranty.
Limitations involving materials and components are as follows:
• 10 years frames • 5 years tops
PEDESTALS:
All pedestals are covered under
us
Limited Lifetime Warranty.
Limitations involving materials and components are as follows:
• 10 years full suspension glides
RIZE PANEL SYSTEM:
All panels and corner posts are covered under Limited Lifetime
Warranty. Limitations involving materials and components are as follows:
• 10 years frames and frame welds
• 5 years vinyl and fabric panels under normal use
X5 AND X5 LITE SHELVING SYSTEM:
Normal usage for all X5 and X5 Lite Shelving Systems is defined as not over-
exceeding the weight capacity per shelf (X5: 800 lbs. per shelf, X5 Lite: 300 lbs.
per shelf, evenly distributed) along with using the system on no or low pile
carpet to prevent any unbalanced track issues.
All X5 and X5 Lite components are covered under
Limited Lifetime Warranty
under normal use as defined above.
*Maintenance: check for loose screws every 6 months and tighten.
ESSENTIALS PRODUCT LINE:
All product with the model numbers beginning with the characters ESS are
subject to the additional limitations as follows:
• 2 years on all fabric and material
• 1 year on electrical systems used in “massage” chairs
• 2 years on any moving parts which would include but is not limited
to chair mechanisms, casters, and gas lifts.
• 5 years on tables and desk frames
• 2 years on table and desk tops
L I M I T E D L I F E T I M E W A R R A N T Y