Quality Information
The trademark of Odyssey and Symphonic Line products is uncompromising ultra – high end
performance. Manual assembly and exclusive hand - soldering on all contacts surely enhances the
performance aspect. Your Odyssey product has been mostly hand -made. This aspect of the
manufacturing process is very expensive and time consuming, but ultimately, yields the best
possible returns in high performance sound qualities.
However, with manual labor comes the added danger of human errors. Together with the possibility
that electrical parts can always fail at any moment, regardless of parts model, quality, or
manufacturer “this is simply the nature of the (electrical) beast”, one can easily see why quality
control becomes even more important.
This is why we at Odyssey Designs see the quality control aspect as being so important. From the
very beginning, we made sure that all of our designs and parts are proven and reliable.
Lastly, we implemented a “three stage” quality control program. Nearly all problems related to
either faulty contacts or parts will become obvious within the first hours of operation. Thus, after
completion, each unit is moved into a “bum-in” room, where the electronics idle for at least 48 hrs.
Within this time span, all units are measured and biased twice. Finally, after 48 hrs, every piece
undergoes an individual distortion listening check. Throughout this “QC” process, each unit is
tracked according to its serial #.
Furthermore, each step of quality control is signed - off by the technician within this owner’s
manual.
