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Warranty Conditions
The following conditions comprise the requirements and scope of
our warranty conditions and do not affect our legal and
contractual warranty obligations.
We offer a warranty on our products in accordance with the
following conditions:
1. We will resolve damages or defects on our products free of
charge within 12 months of the purchase date under the
following warranty conditions. For any damage or defect
determined later than 12 months after the purchase date,
proof of a manufacturing fault must be submitted for repair
under warranty.
The warranty does not cover batteries, rechargeable
batteries and other parts, which are considered
consumables, parts that break easily such as glass or
plastic or defects based on normal wear and tear. There is
no warranty obligation in the event of marginal differences
compared to the target appearance and workmanship
provided these have a negligible effect on the product's
fitness for use, in the event of damage caused by chemical
or electrochemical effects, by water or generally from
abnormal conditions. Damage that is brought about by
disregard of the user manual or other improper handling,
unauthorized interventions in the installed system or the
installation of additional software, is also excluded.
2. The warranty will be performed in such a way that we shall
decide whether to repair the defective parts or to replace
them with working parts free of charge. AXDIA reserves
the right to exchange the product for a replacement
product of equal value if the product that is sent in cannot
be repaired within a reasonable time or at reasonable cost.
The product can also be exchanged for a different model
of the same value. Requests cannot be made for repairs to
be carried out on site. Parts that have been replaced or
exchanged become our property.
