Octopus Octophon F620 TDM Operating Instructions Manual Download Page 93

Page: 93 / 103

Fixing problems

Step by Step

Fixing problems

Responding to error messages

Possible cause:

Station number is incorrect.

Possible reaction:

Enter correct station number.

Possible cause:

Locked function selected.

Possible reaction:

Apply to service personnel for authorization for relevant function.

Possible causes:

Dialed a non-existent station number. Called phone is unplugged.

Possible reactions:

Enter correct station number. Call this station again later.

Possible cause:

Dialed your own station number.

Possible reactions:

Enter correct station number.

Contact partner in the case of problems

Contact your service personnel if a fault persists for more than five

minutes, for example.

Invalid entry

Not authorized

Currently not possible

Invalid station number

Summary of Contents for Octophon F620 TDM

Page 1: ...Octopus F100 200 400 650 IP Netpackage Octophon F620 TDM Operating Instructions...

Page 2: ...appointed by the government or the local au thorities Proper disposal and separate collection of your old appliance will help prevent potential dam age to the environment and human health It is a pre...

Page 3: ...e service life of the telephone Do not expose the telephone to direct sunlight or any other source of heat as this is liable to damage the electronic components and the plastic casing Do not operate t...

Page 4: ...tion keys 11 Mailbox key and Menu key 11 Audio keys 11 3 way navigator 12 Keypad 12 Display 14 Idle mode 14 Mailbox 15 Messages 15 Voicemail 15 Caller list 16 Program Service menu 17 Basic functions 1...

Page 5: ...numbers 35 Using the caller list 36 Dialing a number from the internal directory 37 Using the LDAP directory 38 Making calls using system speed dial numbers 40 Dialing with speed dial keys 40 Talking...

Page 6: ...and editing incoming messages 65 Leaving an advisory message 66 Deleting advisory messages 66 Using another telephone like your own for a call 67 Change number Changed phone move relocate 68 Resettin...

Page 7: ...settings 89 Adjusting the receiving volume during a call 89 Adjusting the ring volume 89 Adjusting the ring tone 89 Adjusting the speakerphone to the room acoustics 90 Activating deactivating the ring...

Page 8: ...re optimum use of your multifunctional telephone in the network These instructions should be read and followed by every person installing operating or pro gramming an Octophon F620 phone This user gui...

Page 9: ...ng your communications platform can be obtained from your ser vice technician Please have this information ready when you contact our service department regarding faults or problems with the product S...

Page 10: ...andset 2 The display permits intuitive operation of the phone Page 14 3 The function keys allow you to call up the most frequently used functions during a call e g Disconnect Page 11 4 O mailbox key a...

Page 11: ...key flashes on the phone your phone was configured as a forwarding destination p Activate deactivate microphone also for speakerphone mode Page 23 Key Function when key is pressed O Open mailbox with...

Page 12: ...al keys is useful when entering vanity numbers letters associated with the phone number s digits as indicated on the telephone spell a name e g 0700 PAT TERN 0700 7288376 Multi functionkeys Removethep...

Page 13: ...the required characters via the keypad Select the functions using the keys and Confirm your entry with i Key 1x 2x 3x 4x 5x 1 1 1 Space 1 2 a b c 2 3 d e f 3 4 g h i 4 5 j k l 5 6 m n o 6 7 p q r s 7...

Page 14: ...y navigator Page 12 to display the idle menu You can call up various functions here The idle menu includes selected functions from the Program Service menu Page 17 It may contain the following entries...

Page 15: ...following signals alert you to the presence of new messages O key LED lights up Displays Messages received Press the mailbox key O Example Voicemail If your telephone is connected to a voicemail syste...

Page 16: ...displayed first Multiple calls from the same caller do not automatically generate new entries in the caller list Instead only the most recent time stamp for this caller is updated and its number incr...

Page 17: ...ture shows the menu currently selected while the second line shows an option from this menu Accessingthemenu There are three ways to open the Program Service menu on your communication system 1 Press...

Page 18: ...seconds triple tone sequence If acall is waiting you hear a short tone beep everysix seconds The number or the name of the caller appears on the display Answering a call via the handset The phone is r...

Page 19: ...ssingthekeyuntilthedesired vol ume is set Endingacall n Press the key shown The LED goes out or s Press the key shown Switching to speakerphone mode Prerequisite You are conducting a call via the hand...

Page 20: ...roceed with your call Open listening in the room during a call You can let other people in the room join in on the call Let the other party know that you have turned on the speaker Prerequisite You ar...

Page 21: ...External calls Enter the external code and the station number Theotherpartyanswerswithspeaker Lift the handset or On hook dialing Speakerphone mode Thecalledpartydoesnotansweroris busy n Press the key...

Page 22: ...dial the number last dialed Press the key twice to dial the next to the last number dialed Press the key three times to dial the third to the last number dialed or Keep confirming until the phone num...

Page 23: ...ge Currently not possible is displayed e g in the case of re calls Turning the microphone on and off To prevent the other party from listening in while you consult with someone in your office you can...

Page 24: ...ect and confirm the option shown Switching to the held party alternating Select and confirm the option shown Combinethe callingpartiesintoathree partyconference Select and confirm the option shown All...

Page 25: ...lleague of yours you can transfer the call that colleague Confirm j Enter the number of the party to which you want to transfer the call Announce the call if necessary Replace the handset or Select an...

Page 26: ...destination number Confirm Deactivatingcallforwarding r Press the key shown or Select and confirm the option shown When call forwarding is active a special dial tone sounds when you lift the handset...

Page 27: ...confirm the option shown j Enter the destination number Enter the internal station number for internal destinations Enter the external codeand the external stationnumberfor exter nal destinations Con...

Page 28: ...phonelineto yourhomephoneaf ter business hours N Press the key shown Select and confirm the option shown Select and confirm the required type of call forwarding or select and confirm the option shown...

Page 29: ...is no longer busy When the user who did not answer has conducted another call Storing a callback Prerequisite You have reached a busy line or no one answers Confirm Accepting a callback Prerequisite A...

Page 30: ...shown 1 Select and confirm to display additional entries Deletingadisplayedentry Confirm Endingretrieval Select and confirm the option shown or N Press the key shown The LED goes out or n Press the ke...

Page 31: ...key shown Select and confirm the option shown Select and confirm the option shown 1 if nec Selectandconfirm untilthephonenumber nameofthedesiredsub scriber is displayed Confirm or j If you know the nu...

Page 32: ...confirm your selection and answer the call or p Press the key and answer the call Enablinganddisablinghandsfree answerback Open the idle menu Page 14 Select and confirm the option shown or select and...

Page 33: ...You are connected to the en trance telephone immediately or Lift the handset after more than thirty seconds j Dial the entrance telephone number Openingthe doorfromyourtelephoneduringacallfromthe entr...

Page 34: ...digit code Default code 00000 or Select the displayed function and press the OK dialog key to change the code Select and confirm the option shown or You can also open the door without a doorbell ring...

Page 35: ...station number External calls Enter the external code and the station number Dialingentered displayednumbers Lift the handset or Confirm Correctingnumbersentered Select and confirm the option shown Th...

Page 36: ...s out or n Press the key shown The LED goes out Displayingthecalltime Prerequisite You have retrieved the caller list and the selected call is displayed Page 16 Select and confirm the option shown Dia...

Page 37: ...d on the screen or Scroll to next or previous entry or select and confirm the option shown or select and confirm the option shown or j Enter the name you want to find or just the first few letters usi...

Page 38: ...Enter the name you wish to search for using the keypad max 16 characters Page 12 You can enter an incomplete name e g mei for Meier if nec If configured ask your service personnel you can also search...

Page 39: ...wn For further procedure see above Iftoomanynamesarefound If more than the maximum of 50 names are found corresponding to your query only an incomplete list of results can be displayed You can view th...

Page 40: ...4 or 5 seconds Dialing with speed dial keys Prerequisite You have configured speed dial keys Page 40 N Press the key shown Select and confirm the option shown Press the key shown j Press the required...

Page 41: ...confirm the option shown Talking to your colleague with a speaker call You can make a loudspeaker announcement through a loudspeaker if connected ask your service personnel or to an internal user wit...

Page 42: ...service personnel the sys temautomaticallysetsupaconnectiontoapresetinternalorexternal destination Lift the handset Depending on the setting the connection is either set up immediate ly or only after...

Page 43: ...lephone as a dialing aid for other tele phones DialingaidontheS0bus On the PC select a destination and start dialing The speaker on your telephone is switched on Lift the handset when the other party...

Page 44: ...second call or the signal tone Page 45 Prerequisite You are engaged in a phone call and hear a tone every six seconds Endingthefirstcallandansweringthewaitingcall Replace the handset Your telephone r...

Page 45: ...the call waiting tone every six seconds for exter nal calls A one time special dial tone then alerts you to the waiting call Activating Open the idle menu Page 14 Select and confirm the option shown D...

Page 46: ...a note of it If the park slot number you entered is not displayed it is already in use en ter another one Retrievingaparkedcall Prerequisite One or more calls have been parked The phone is idle N Pres...

Page 47: ...new party Announce the conference Select and confirm the option shown Viewingtheconferenceparties Select and confirm the option shown The first party is displayed To display other parties confirm each...

Page 48: ...ture is configured contact your ser vice personnel Endingaconference Select and confirm the option shown or Replace the handset if this feature is configured contact your ser vice personnel Removingth...

Page 49: ...as an answering machine or automatic information sys tem N Press the key shown Select and confirm the option shown j You can use the keys 0 through 9 and to trans mit DTMF signals 53 DTMF dialing End...

Page 50: ...requisite You are conducting a call Confirm The other party is placed on hold Press the key shown Select and confirm the option shown j Enter the group s station number Announce the call When a member...

Page 51: ...trunks or those of other communications platforms such as consultation hold youmust send asignal to the trunks be fore dialing the service code or telephone number Prerequisite You have set up an ext...

Page 52: ...he service technician contact your service personnel Prerequisite Youhavedialed an internal number and hear a busy sig nal It is important that you reach the called party Select and confirm the option...

Page 53: ...wer service or Enter the code standard night answer service or j Enter the destination number temporary night answer service Confirm Deactivating Select and confirm the option shown Servicepersonnelca...

Page 54: ...r after a call Depending on the network operator free external calls are also dis played The message Free of Charge appears on the screen either before or during the call If the cost indication facili...

Page 55: ...Your service personnel have defined account codes for you N Press the key shown Select and confirm the option shown j Enter the account code if nec Press this key or Confirm Maybenecessary depending...

Page 56: ...utoff func tion Calls are only identified by one ring signal and they are shown on the display Activating Open the idle menu Page 14 Select and confirm the option shown 1 Deactivating Open the idle me...

Page 57: ...other phone which you can specify contact your service personnel Activating Open the idle menu Page 14 Select and confirm the option shown Deactivating Open the idle menu Page 14 Confirm DND on DND of...

Page 58: ...4 Select and confirm the option shown Deactivating Open the idle menu Page 14 Select and confirm the option shown Silent Monitor Whenconfigured askresponsibleservicepersonnel youcanjoinin an on going...

Page 59: ...se source Deactivatingthetelephonetobe monitored N Press the lit key The LED goes out or Replace the handset Monitoringtheroom j Enter the internal station number of the phone located in the room that...

Page 60: ...Select and confirm the option shown j Enter code telephone lock Page 62 Unlockingthephone Hold down the key shown or c Open the idle menu Page 14 Select and confirm the option shown j Enter code tele...

Page 61: ...s against unauthorized access If a phone user locks his or her phone and forgets the personal lock code you can use this function to unlock the phone N Press the key shown Select and confirm the optio...

Page 62: ...e another telephone like your own Page 67 Change number Page 68 You can save this code N Press the key shown Confirm j Enter the current five digit PIN If you have not yet set a PIN use 00000 the firs...

Page 63: ...ppointment Saving appointments N Press the key shown Confirm j Enter a 4 digit time such as 0905 for 9 05 9 05 a m or 1430 for 14 30 2 30 p m if nec 2 or 7 If the selected language is US English confi...

Page 64: ...onfirm the option shown j Enter the internal station number of the recipient or group Select predefined text can be changed by service personnel and confirm or 0 9 Enter the code directly The code is...

Page 65: ...e message is deleted Viewing and editing incoming messages Pay attention to the notes on Page 15 O The LED lights up Press the key shown or Confirm The sender s caller ID appears on the display Confir...

Page 66: ...option shown Select predefined text can be changed by service personnel and confirm or 0 9 Enter the code directly The code is shown on your display with the corresponding message or Select and confir...

Page 67: ...ion shown Select and confirm the option shown 1 j Enter the number of the other user j Enter the other user s lock code Page 62 if nec If the other user has not set a PIN he or she is prompted to do s...

Page 68: ...new telephone are the first telephones at each connection The telephones are in idle state The following procedure is carried out on the new phone N Press the key shown Select and confirm the option s...

Page 69: ...functions The fol lowing functions are deleted if enabled Forwarding on Advisory msg on Ringing group on Hunt group off Suppress call ID Call waiting tone off Do not disturb on Ringer cutoff on Receiv...

Page 70: ...66 66 Page 60 Ringing group code 81 81 Page 77 Leave an advisory message code 69 69 Page 66 Group call code 85 85 Page 77 Reset services and functions code 0 Page 69 Control relays code 90 90 Page 75...

Page 71: ...87 Page 45 Open door code 61 Page 33 Release door opener code 89 89 Page 34 Control relays code 90 90 Page 75 Do not disturb code 97 97 Page 57 Ringer cutoff code 98 98 Page 56 Dial using speed dial...

Page 72: ...tact your service per sonnel You can only perform one function establish one outgoing connection at a time Theconnectionisclearedassoonasthefunctionissuccess fully activated In the case of an external...

Page 73: ...your telephone Prerequisite You have set up a connection N Press the key shown Confirm For entering data you are guided by the connected computer How ever depending on configuration contact your servi...

Page 74: ...lecommunications Applications You send information to the application and receive information from the application for example via your phone display 494 Enter the code j Enter the three digit ID for...

Page 75: ...hem to activate and deac tivate automatically after timeout Select and confirm the option shown or select and confirm the option shown 1 4 Enter the relay Sensors Octopus F100 200 400 only If configur...

Page 76: ...person you want to page This person can then answer the page at the nearest phone Pagingpersons To ensure that you can be found you must have enabled a ringing group Page 79 call forwarding Page 26 or...

Page 77: ...hed via their personal sta tion number You can activate and deactivate the audible signal for a hunt group group call or individual trunks in a group Youarepartofahuntgrouporcallgroup Open the idle me...

Page 78: ...layed is activated or Select and confirm the option shown The audible tone for all groups and trunks is deactivated or Select and confirm the option shown The audible tone for all groups and trunks is...

Page 79: ...s for your telephone signaled audibly at up to five other internal phones The phone that answers the call first receives the call Saving displaying anddeletingtelephonesfortheringing group N Press the...

Page 80: ...ggingonandoffatthe beginningandendofyourshift N Press the key shown Select and confirm the option shown Confirm or select and confirm the option shown j To log on enter your identification number Agen...

Page 81: ...ack on N Press the key shown Select and confirm the option shown Confirm or select and confirm the option shown TurningthenightserviceonandoffforUCD N Press the key shown Select and confirm the option...

Page 82: ...d in this section Leaving hunt group group call Prerequisite You are part of a hunt group group call Page 77 in another Octopus F100 200 400 650 Open the idle menu Page 14 Select and confirm the optio...

Page 83: ...us F100 200 400 650 i or Confirm your entry j Enter the DISA station number of your phone i or Confirm your entry Activating Open the idle menu Page 14 Select and confirm the option shown Confirm or s...

Page 84: ...nd confirm the option shown j Enter the DISA call number of the other Octopus F100 200 400 650 i or Confirm your entry j Enter the DISA station number of your phone i or Confirm your entry Activating...

Page 85: ...the key shown Select and confirm the option shown Select and confirm the option shown or select and confirm the option shown or select and confirm then follow the operating instructions j Enter the st...

Page 86: ...ms Open the idle menu Page 14 Select and confirm the option shown j Enter the DISA station number of the Octopus F100 200 400 650 where you wish to control the relay i or Confirm your entry j Enter th...

Page 87: ...s platforms Open the idle menu Page 14 Select and confirm the option shown j Enter the DISA station number of the Octopus F100 200 400 650 where you wish to control the door opener i or Confirm your e...

Page 88: ...ivelthedisplayunit Adjustthedisplayunitsothatyoucan clearly read the screen Setting contrast Thedisplayhasfourcontrastlevelsthatyoucansetaccordingtoyour light conditions or Press one of the keys shown...

Page 89: ...se orlowerthevolume Keeppressingthekeyuntilthedesired vol ume is set i Save Adjusting the ring volume or Press one of the keys shown in idle mode Page 14 Confirm or Raise orlowerthevolume Keeppressing...

Page 90: ...the room type Keep pressing these keys until the setting you want appears on the screen i Save Activating deactivating the ringer Hold down the key shown Language for system functions N Press the key...

Page 91: ...site The phone is in idle mode N Press the key shown Select and confirm the option shown Select and confirm the option shown If everything is functioning correctly all LEDs on the phone flash only the...

Page 92: ...figuration The following table provides an overview Octopus F100 200 400 650 display Octopus F900 display Description Program Service Service menu Page 17 Transfer Transfer Page 25 View callbacks Show...

Page 93: ...relevant function Possiblecauses Dialed a non existent station number Called phone is unplugged Possiblereactions Enter correct station number Call this station again later Possiblecause Dialed your o...

Page 94: ...ervice personnel If the service personnel are unable to correct the problem they must contact Customer Ser vice Caring for your telephone Never allow the telephone to come into contact with coloring o...

Page 95: ...nother telephone 54 for your telephone 54 Call duration 54 Call forwarding 26 MSN in CO 28 Call log 16 Call request 16 Call signal 18 Call volume 18 89 Call waiting 52 accepting 44 allowing 45 prevent...

Page 96: ...N in CO 28 multiple subscriber number MSN 28 Forwarding MSN in CO 28 Function keys 11 Functions activating deactivating for another telephone 70 resetting 69 using from the outside 71 G General inform...

Page 97: ...own 67 Phone functions testing 91 Phone settings 88 Pickup call 31 79 PIN 62 for a telephone 60 PIN saving 62 Product designation 9 Product variants 9 Program Service menu 17 Programming your telepho...

Page 98: ...ing 60 locking unlocking 60 settings 88 Telephone database LDAP 38 Telephone maintenance 94 Telephone test 91 Temporary phone 67 Testing the telephone 91 Text answering 65 receiving 65 Text message de...

Page 99: ...or enter a code Functions display Interactively Via the Program Service menu N Page 17 Code Account code 60 Advisory msg on Advisory msg off 69 69 Associated dial 67 Associated serv 83 Call waiting W...

Page 100: ...opener on Door opener off 89 89 DTMF dialing 53 En bloc dialing Dial Forwarding on 1 all calls 2 external calls only 3 internal calls only Forwarding off CFNR on CFNR off Trunk FWD on Trunk FWD off 1...

Page 101: ...or 61 Override 62 Page Answer page 59 Park a call Retrieve call 56 56 Phone test 940 Pickup directed Pickup group Accept call 59 57 Redial Rejecting calls Release Relocate Complete relocate 9419 9419...

Page 102: ...6 86 Tel data service 42 Temporary MSN 41 Temporary Phone 508 Timed reminder on Timed reminder off 46 46 Toggle Connect 2 Trace call 84 Transfer Trunk flash 51 UCD Log on Log off Available Not availab...

Page 103: ...d Reference number A31003 T9000 U100 3 7619 SW version 7 0 Status 12 2009 Printed on environmentally compatible recycled paper Important telephone numbers For problems For questions regarding sales Up...

Search results

Summary of Contents for Octophon F620 TDM

Reviews:

Related manuals for Octophon F620 TDM

Brands by name

Popular brands

Octopus Octophon F620 TDM, Operating Instructions Manual

Search results

Summary of Contents for Octophon F620 TDM

Reviews:

Related manuals for Octophon F620 TDM

Brands by name

Popular brands