Octopus F270 IT Operating Instructions Manual Download Page 118

Page: 118 / 128

Fixing problems

118

Labeling keys

You can chose from the following options to label the keys with the functions/call numbers

saved (

Page 13,

Page 61):

Labeling

• by hand:

Labeling strips are delivered with your Octophon F615 HFA and key module. Write the

function or a name on the matching strips within the white field and attach them to your

Octophon.

• with a computer:

You have avail of a CD Rom (ask your service personnel) with the electronic operating

instructions for your platform

Page 3. You can label your keypads for each PC.

Put the labeled strips in the relevant key pad on your Octophon and place the transparent

cover over them (mat page above).

Summary of Contents for F270 IT

Page 1: ...Octopus F270 IT Octopus F100 200 400 650 Octopus F IP Netpackage Octopus F470 UC Octophon F615 HFA Operating Instructions...

Page 2: ...appointed by the government or the local au thorities Proper disposal and separate collection of your old appliance will help prevent potential dam age to the environment and human health It is a prer...

Page 3: ...f heat as this is liable to damage the electronic components and the plastic casing Do not operate the telephone in damp environments such as bathrooms Software update Documentation These operating in...

Page 4: ...one executive secretary functions 12 Team functions 12 Getting to know your Octophon phone 13 The user interface of your Octophon F615 13 Ports on the underside of the phone 14 Using network ports mor...

Page 5: ...ng a number 28 Ending a call 28 Rejecting calls 29 Turning the microphone on and off 29 Calling a second party consultation 30 Switching to the held party alternating 30 Transferring a call 31 Call fo...

Page 6: ...trunk 49 Assigning a station number 50 Associated dialing dialing aid 50 During a call 51 Using call waiting second call 51 Preventing and allowing call waiting automatic camp on 52 Turning the call w...

Page 7: ...and sending a message 77 Viewing and editing incoming messages 78 Leaving an advisory message 79 Deleting advisory messages 79 Displaying the number of waiting calls overload display 80 Using another...

Page 8: ...rectly to the executive phone 99 Using team functions 100 Activating deactivating a group call 100 Accepting a call for another member of your team 102 Ringing group 102 Uniform Call Distribution UCD...

Page 9: ...signment 114 Differing display view in a Octopus F900 environment 115 Fixing problems 116 Responding to error messages 116 Contact partner in the case of problems 116 Troubleshooting 117 Caring for yo...

Page 10: ...mum use of your multifunctional telephone in the network These instructions should be read and followed by every person installing operating or pro gramming an Octophon F615 phone This user guide is d...

Page 11: ...should be kept clear The optimum speakerphone distance is 50 cm Proceed as follows to optimize display legibility Turn the phone to tilt the display to ensure you have a frontal view of the display w...

Page 12: ...ensor keys function as line keys on multi line phones Page 91 When using a multi line phone to make and receive calls certain particulars must be taken into account Page 93 ff The executive secretary...

Page 13: ...nd receive calls as normal using the handset 2 The display permits intuitive operation of the phone Page 20 3 Audio keys are also available allowing you tooptimally configure the audio features on you...

Page 14: ...one 14 Ports on the underside of the phone Properties ofyourOctophonF615 Display type LCD 24 x 2 characters Full duplex speakerphone function Wall mounting Network PC Power supply unit if required Han...

Page 15: ...as an integrated 10 100 mbps Ethernet switch This means that you can connect a PC to the LAN directly via the phone Using this connection option saves one network port for each switch used and require...

Page 16: ...Thekey moduleisakeymoduleattached tothesideofthephonethatprovidesanadditional 18 illuminated programmable sensor keys Like keys on the phone these keys can be programmed and used according to your nee...

Page 17: ...set contrast brighter Page 111 n Turn loudspeaker on off with red LED key Page 26 Increase volume and set contrast darker Page 111 Key Function when key is pressed O Open mailbox with red LED key Page...

Page 18: ...n by the LED on the corresponding function key MeaningofLEDdisplaysonfunctionkeys Increase the number of programmable function keys by connecting a key module Page 16 The configuration of direct stati...

Page 19: ...mbols To do this press the numerical keys repeatedly Example To enter the letter h press the number 4 key on the keypad twice Alphabetic labeling of dial keys is also useful when entering vanity numbe...

Page 20: ...ous functions here The idle menu includes selected functions from the Program Service menu Page 23 It may contain the following entries Caller list Forwarding on Lock phone DND on 1 Advisory msg on Ri...

Page 21: ...s alert you to the presence of new messages O key LED lights up Displays Messages received Press the mailbox key O Example Voicemail If your telephone is connected to a voicemail system such as Entry...

Page 22: ...Multiple calls from the same caller do not automatically generate new entries in the caller list Instead only the most recent time stamp for this caller is updated and its number incremented The calle...

Page 23: ...n Service personnel have the option to activate and deactivate features of the phone via re mote maintenance During maintenance the handset microphone loudspeaker and head set are deactivated You are...

Page 24: ...equence If acall is waiting you hear a short tone beep everysix seconds The number or the name of the caller appears on the display Answering a call via the handset The phone rings The caller appears...

Page 25: ...a low receiving volume The ideal distance between the user and the telephone set in speakerphone mode is about 50 cm approx 20 inches The phone rings The caller appears on the screen Pay attention to...

Page 26: ...itch to speakerphone mode n Press the key shown Replace the handset Proceed with your call if nec or Set the call volume Keep pressing the key until the desired volume is set Switching to the handset...

Page 27: ...or On hook dialing Speakerphone mode Thecalledpartydoesnotansweroris busy n Press the key shown The LED goes out Dialing with DDS keys Prerequisite You have saved a number on a DDS key Page 65 S Press...

Page 28: ...l the last number dialed Press the key twice to dial the next to the last number dialed Press the key three times to dial the third to the last number dialed or Keep confirming until the phone number...

Page 29: ...not possible is displayed e g in the case of re calls Turning the microphone on and off To prevent the other party from listening in while you consult with someone in your office you can temporarily s...

Page 30: ...rm the option shown Pay attention to the notes on voice encryption Page 70 Combinethe callingpartiesintoathree partyconference Select and confirm the option shown Allowingcallpartnerstocontinueaconfer...

Page 31: ...league of yours you can transfer the call that colleague Confirm j Enter the number of the party to which you want to transfer the call Announce the call if necessary Replace the handset or Select and...

Page 32: ...onfirm Deactivatingcallforwarding Select and confirm the option shown When call forwarding is active a special dial tone sounds when you lift the handset If DID DTMF is active contact your service per...

Page 33: ...confirm the option shown j Enter the destination number Enter the internal station number for internal destinations Enter the external codeand the external stationnumberfor exter nal destinations Conf...

Page 34: ...Enter the destination number Confirm Deactivatingcallforwarding deletingadestination N Press the key shown Select and confirm the option shown Confirm the option shown to deactivate and delete the for...

Page 35: ...phone line to your home phone after business hours N Press the key shown Select and confirm the option shown Select and confirm the required type of call forwarding or select and confirm the option sh...

Page 36: ...not answer has conducted another call Storing a callback Prerequisite You have reached a busy line or no one answers Confirm Accepting a callback Prerequisite A callback was saved Your telephone ring...

Page 37: ...hown 1 Select and confirm to display additional entries Deletingadisplayedentry Confirm Endingretrieval Select and confirm the option shown or N Press the key shown The LED goes out or n Press the key...

Page 38: ...nfirm the option shown Select and confirm the option shown 1 if nec Selectandconfirmuntilthename numberoftherequiredsubscriber is displayed Confirm or j Ifyou knowthenumber of the telephonethat is rin...

Page 39: ...Press the OK key to confirm your selection and answer the call Enablinganddisablinghandsfreeanswerback Open the idle menu Page 20 Select and confirm the option shown or select and confirm the option s...

Page 40: ...nds You are connected to the en trance telephone immediately or Lift the handset after more than thirty seconds j Dial the entrance telephone number Openingthedoorfromyourtelephone duringacallfromthe...

Page 41: ...digit code Default code 00000 or Select the displayed function and press the OK dialog key to change the code Select and confirm the option shown or You can also open the door without a doorbell ring...

Page 42: ...r External calls Enter the external code and the station number Dialingentered displayed numbers Lift the handset or Confirm Pay attention to the notes on voice encryption Page 70 Correctingnumbers en...

Page 43: ...LED goes out Displayingthecalltime Prerequisite You have retrieved the caller list and the selected call is displayed Page 22 Select and confirm the option shown Dialingastation numberfromthecallerlis...

Page 44: ...o next or previous entry or select and confirm the option shown or select and confirm the option shown or j Enter the name you want to find or just the first few letters using the alphanumeric keypad...

Page 45: ...Enter the name you wish to search for using the keypad max 16 characters Page 19 You can enter an incomplete name e g mei for Meier if nec If configured ask your service personnel you can also search...

Page 46: ...t and confirm the option shown For further procedure see above Iftoomanynamesarefound If more than the maximum of 50 names are found corresponding to your query only an incomplete list of results can...

Page 47: ...exchange if no entries are made within 4 or 5 seconds Dialing with speed dial keys Prerequisite You have configured speed dial keys Page 47 N Press the key shown Select and confirm the option shown 1...

Page 48: ...nfirm the option shown or select and confirm the option shown Talking to your colleague with a speaker call You can make a loudspeaker announcement through a loudspeaker if connected ask your service...

Page 49: ...personnel thesys temautomaticallysetsupaconnectiontoapresetinternalorexternal destination Lift the handset Depending on the setting the connection is either set up immediate ly or only after a preset...

Page 50: ...ers and set up calls for your telephone The operating procedure depends on whether the dialing aid is con nected to the S0 bus or the a b T R port Youcan also use your system telephone asa dialing aid...

Page 51: ...d in a phone call and hear a tone every six seconds Endingthefirstcallandansweringthewaitingcall Replace the handset Your telephone rings Pay attention to the notes on voice encryption Page 70 Answer...

Page 52: ...he call waiting tone every six seconds for exter nal calls A one time special dial tone then alerts you to the waiting call Activating Open the idle menu Page 20 Select and confirm the option shown De...

Page 53: ...note of it If the park slot number you entered is not displayed it is already in use en ter another one Retrievingaparkedcall Prerequisite One or more calls have been parked The phone is idle N Press...

Page 54: ...the assigned trunk key flashes slowly if nec or s Replace the handset or press the key shown Depending on the configuration this may be necessary so other members can also pick up the call on hold Acc...

Page 55: ...nference Confirm j Call the new party Announce the conference Select and confirm the option shown Viewingtheconferenceparties Select and confirm the option shown The first party is displayed To displa...

Page 56: ...e handset if this feature is configured contact your ser vice personnel Endingaconference Select and confirm the option shown or Replace the handset if this feature is configured contact your ser vice...

Page 57: ...configured Page 61 S Press the Recording key The LED lights up You and the other party hear an acoustic announcement indicating that recording has started and an acoustic signal is emitted approx ever...

Page 58: ...the call Page 39 you are connected to this party Replace the handset or Select and confirm the option shown 1 Sending a trunk flash To activate ISDN type services and features through the network car...

Page 59: ...e service technician contact your service personnel Prerequisite You have dialed an internal number and hear a busysig nal It is important that you reach the called party Select and confirm the option...

Page 60: ...ervice or Enter the code standard night answer service or j Enter the destination number temporary night answer service Confirm Deactivating Select and confirm the option shown Servicepersonnelcanalso...

Page 61: ...ess the key shown Confirm Select and confirm the option shown Confirm if nec Select and confirm the option shown Some functions e g with Call forwarding cannot be saved com pletely This means that whe...

Page 62: ...n off MULAP Privacy Release S Saved function is not activated R Saved function is activated Callback S You have no entry for callback R You have an entry for callback Repdial key Internal Direct stati...

Page 63: ...callers waiting certain number is reached Data I O Service S No connection to an application R Active connection to an application T Flashing slowly connection to an application is temporarily interru...

Page 64: ...confirm the option shown j Enter procedure Example 67 231 123456 67 Code for associated dial 231 Number of the phone to for which the call should be made 12345 the number to be called if nec S Press...

Page 65: ...if nec Select and confirm the option shown Confirm Confirm j Enter the station number Ifyoumakeamistake Select and confirm the option shown This deletes all entered digits Confirm or Select and confi...

Page 66: ...after a call Depending on the network operator free external calls are also dis played The message Free of Charge appears on the screen either before or during the call If the cost indication facilit...

Page 67: ...Youhaveprogrammedthefunction Showcallcharges on a key Page 61 TheLEDlightsuptoindicatethatayouhaveconductedachargeable call since the last time you viewed the charges S Press the Call Charges key Char...

Page 68: ...Your service personnel have defined account codes for you N Press the key shown Select and confirm the option shown j Enter the account code if nec Press this key or Confirm Depending on the required...

Page 69: ...n shown or S Press the Security call status key if configured The call is secure or The call is not secure inidle mode You can see whether voice encryption is active on your phone from the display whe...

Page 70: ...nd or Display for an unencrypted call or Display for encrypted call Turning ringer cutoff on and off If you do not wish to take calls you can activate the ringer cutoff func tion Calls are only identi...

Page 71: ...t your station number or name from appearing on the displays of external parties you call The feature remains active until you deactivate it Activating Open the idle menu Page 20 Select and confirm th...

Page 72: ...oise source Deactivatingthetelephonetobemonitored N Press the lit key The LED goes out or Replace the handset Monitoringtheroom j Enter the internal station number of the phone located in the room tha...

Page 73: ...tion shown or select and confirm the option shown j Enter code telephone lock Page 75 Unlockingthephone Open the idle menu Page 20 Select and confirm the option shown j Enter code telephone lock Page...

Page 74: ...to prevent unauthorized access If a phone user locks his or her phone and forgets the personal lock code you can use this function to unlock the phone N Press the key shown Select and confirm the opti...

Page 75: ...Page 73 for using another telephone like your own Page 80 You can save this code N Press the key shown Confirm j Enter the current five digit PIN If you have not yet set a PIN use 00000 the first time...

Page 76: ...appointment Saving appointments N Press the key shown Confirm j Enter 4 digit times e g 0905 for 9 05 9 05 a m or 1430 for 14 30 2 30 p m possibly 2 or 7 If the selected language is US English configu...

Page 77: ...onfirm the option shown j Enter the internal station number of the recipient or group Select predefined text can be changed by service personnel and confirm or 0 9 Enter the code directly The code is...

Page 78: ...message is deleted Viewing and editing incoming messages Pay attention to the notes on Page 21 O The LED lights up Press the key shown or Confirm The sender s caller ID appears on the display Confirm...

Page 79: ...option shown Select predefined text can be changed by service personnel and confirm or 0 9 Enter the code directly The code is shown on your display with the corresponding message or Select and confir...

Page 80: ...owly The set limit has been reached LED is flashing quickly The limit has been exceeded overload Using another telephone like your own for a call Other parties can temporarily use your phone like thei...

Page 81: ...nter the mobile phone number if nec j Enter your password Press the key shown or Confirm The logon procedure begins Yourmobilephonenumberwillappearontheleftofthedisplaywhen you are correctly logged on...

Page 82: ...connec tion The telephones are in idle state The following procedure is carried out on the new phone N Open the Program Service menu Page 23 Select and confirm the option shown j Enter own station nu...

Page 83: ...x service key The LED goes out Resetting services and functions system wide cancellation for a telephone A general reset procedure is available for initiated functions The fol lowing functions are del...

Page 84: ...66 66 Page 73 Ringing group code 81 81 Page 100 Leave an advisory message code 69 69 Page 79 Group call code 85 85 Page 100 Reset services and functions code 0 Page 83 Control relays code 90 90 Page 8...

Page 85: ...7 87 Page 52 Open door code 61 Page 40 Release door opener code 89 89 Page 41 Control relays code 90 90 Page 89 Do not disturb code 97 97 Page 71 Ringer cutoff code 98 98 Page 70 Dial using speed dial...

Page 86: ...tact your service per sonnel You can only perform one function establish one outgoing connection at a time Theconnectionisclearedassoonasthefunctionissuccess fully activated In the case of an external...

Page 87: ...your telephone Prerequisite You have set up a connection N Press the key shown Confirm For entering data you are guided by the connected computer How ever depending on configuration contact your servi...

Page 88: ...splay 494 Enter the code j Enter the three digit ID for the application you wish to control 0 9 Use the relevant keys to communicate with the application Temporarilyinterruptingcommunicationwiththe ap...

Page 89: ...configure them to activate and deac tivate automatically after timeout Select and confirm the option shown or select and confirm the option shown 1 4 Enter the relay Sensors Octopus F100 200 400 only...

Page 90: ...person you want to page This person can then answer the page at the nearest phone Pagingpersons To ensure that you can be found you must have enabled a ringing group Page 102 callforwarding Page 32or...

Page 91: ...line by another subscriber Yourprimaryline whichisconfiguredonanothertelephone simultaneously functions as the secondary line on that telephone Line utilization Privateline A line that is used by a si...

Page 92: ...Join leave group not available on executive phone in an executive secretary team Ring Transfer On Off only in an executive secretary team You can also program a sensor key with the function Forward L...

Page 93: ...n not necessary if Prime Line is active j Dial the phone number If the party does not answer Lift the handset or On hook dialing Speakerphone mode Placing a call on hold on a trunk key and retrieving...

Page 94: ...P conference release If configured consult your service personnel you can program a sensorkeyonyourphonewiththefunction MULAPPrivacyRelease Page 61 The default label is Priv Release If you program thi...

Page 95: ...s flashing rapidly a call has arrived for you and needs to be answered or T LED on the DSS keys is flashing slowly a caller is trying to reach an other member of your team who has not yet answered Usi...

Page 96: ...96 Transferring a call in progress S Press the DSS key and announce the call if necessary Replace the handset or s Press the key shown Accepting a call for another team member T Press the flashing DSS...

Page 97: ...u Page 23 Select and confirm the option shown or S If available press the CFW MULAP key You have programmed a key with the incomplete CFW MULAP function excluding the call forwarding type and destinat...

Page 98: ...f available press the CFW MULAP key UnderstandingLEDmessagesofthe CFWMULAP key S The LED on the CFW MULAP key is off call forwarding is not active for this trunk or R The LED on the CFW MULAP key ligh...

Page 99: ...our phone there is a sensor key programmed with the function Ring Transfer The default label is Ring xfer Activating S Press the Ring xfer key The LED lights up or N Open the Program Service menu Page...

Page 100: ...umber You can activate and deactivate the audible signal for a hunt group group call or individual trunks in a group Youarepartofahuntgrouporcall group Open the idle menu Page 20 Select and confirm th...

Page 101: ...yed is activated or Select and confirm the option shown The audible tone for all groups and trunks is deactivated or Select and confirm the option shown The audible tone for all groups and trunks is a...

Page 102: ...ibly at up to five other internal phones The phone that answers the call first receives the call Saving displaying anddeletingtelephonesfortheringing group N Press the key shown Select and confirm the...

Page 103: ...oggingonandoffatthebeginningandendofyourshift N Press the key shown Select and confirm the option shown Confirm or select and confirm the option shown j To log on enter your identification number Agen...

Page 104: ...back on N Press the key shown Select and confirm the option shown Confirm or select and confirm the option shown TurningthenightserviceonandoffforUCD N Press the key shown Select and confirm the optio...

Page 105: ...call Prerequisite You are part of a hunt group group call Page 100 in another Octopus F270 IT Octopus F100 200 400 650 Open the idle menu Page 20 Select and confirm the option shown j Enter the DISA...

Page 106: ...F270 IT Octopus F100 200 400 650 or Confirm your entry j Enter the DISA station number of your phone or Confirm your entry Activating Open the idle menu Page 20 Select and confirm the option shown Con...

Page 107: ...t and confirm the option shown j Enter the DISA number of the other Octopus F270 IT Octopus F100 200 400 650 or Confirm your entry j Enter the DISA station number of your phone or Confirm your entry A...

Page 108: ...N Press the key shown Select and confirm the option shown Select and confirm the option shown or select and confirm the option shown or select and confirm then follow the operating instructions j Ent...

Page 109: ...mmunications platforms Open the idle menu Page 20 Select and confirm the option shown j Enter the DISA station number of the Octopus F100 200 400 650 where you wish to control the relay or Confirm you...

Page 110: ...platforms Open the idle menu Page 20 Select and confirm the option shown j Enter the DISA number of the Octopus F270 IT Octopus F100 200 400 650 where you wish to control the door opener or Confirm yo...

Page 111: ...ng contrast Thedisplayhasfourcontrastlevelsthatyoucansetaccordingtoyour light conditions or Press one of the keys shown in idle mode Select and confirm the option shown or Change the display contrast...

Page 112: ...thevolume Keeppressingthekeyuntilthedesiredvol ume is set Save Adjusting the ring tone or Press one of the keys shown in idle mode Page 20 Select and confirm the option shown or To adjust the ring ton...

Page 113: ...keys shown in idle mode Page 20 Select and confirm the option shown or To set the room type Keep pressing these keys until the setting you want appears on the screen Save Turn ringtone on off Hold dow...

Page 114: ...on the phone flash only the menu key LED is continu ously lit your station number is displayed all pixels are active on the display the ring tone is audible Checking the key assignment You can check...

Page 115: ...The following table provides an overview Octopus F270 IT Octopus F100 200 400 650 Octopus F470 UC display Octopus F900 display Description Program Service Service menu Page 23 Transfer Transfer Page...

Page 116: ...relevant function Possiblecauses Dialed a non existent station number Called phone is unplugged Possiblereactions Enter correct station number Call this station again later Possiblecause Dialed your...

Page 117: ...ervice personnel If the service personnel are unable to correct the problem they must contact Customer Ser vice Caring for your telephone Never allow the telephone to come into contact with coloring o...

Page 118: ...and key module Write the function or a name on the matching strips within the white field and attach them to your Octophon with a computer You have avail of a CD Rom ask your service personnel with t...

Page 119: ...ding 54 in a team with trunk keys 93 parking 53 rejecting 29 retrieving from park 53 54 transfer after announcement 58 transferring 31 96 using DSS keys in a team 95 Call charge assignment 68 Call cha...

Page 120: ...ls 103 Do not disturb 71 Door release 41 DTMF suffix dialing tone dialing 57 E Editing a dialed number 42 Editing number 42 En bloc dialing 42 Encrypted call 69 Entrance telephone 40 External code 27...

Page 121: ...nk calls 27 Menu key 13 17 Message answering 78 receiving 78 Message text deleting viewing 77 sending 77 MULAP conference release 94 MULAP keys trunk keys 91 Multi line telephone 12 N Name plate 11 Na...

Page 122: ...83 Resetting services 83 Ring tone 112 Ring transfer in an executive secretary team 99 Ring volume 112 Ringer cutoff 70 Ringing group 102 Room monitor 72 S Safety precautions 2 Save PIN 75 Second call...

Page 123: ...6 Toggle connect in the team 94 Tone dialing 57 Trace call 72 Transfer call 31 96 after announcement 58 Troubleshooting 117 Trunk keys 92 U UCD 103 Unanswered calls 22 Unencrypted call 69 70 Unsecured...

Page 124: ...ay Interactively Via the Program Service menu N Page 23 Code Account code 60 Advisory msg on Advisory msg off 69 69 Associated dial 67 Associated serv 83 Call waiting Waiting tone off Waiting tone on...

Page 125: ...ng Dial Forwarding on 1 all calls 2 external calls only 3 internal calls only Forwarding off CFNR on CFNR off Trunk FWD on Trunk FWD off 1 11 12 13 1 495 495 64 64 HF answerback on HF answerback off 9...

Page 126: ...call 56 56 Phone test 940 Pickup directed Pickup group Accept call 59 57 Redial Rejecting calls Release Reset services 0 Ringer cutoff on Ringer cutoff off 98 98 Ringing group on Ringing group off 81...

Page 127: ...reminder on Timed reminder off 46 46 Toggle Connect 2 Trace call 84 Transfer Trunk flash 51 UCD Log on Log off Available Not available Work on Work off UCD night on UCD night off Calls in queue 401 4...

Page 128: ...d Reference number A31003 T9000 U116 1 7619 SW version 7 0 Status 11 2009 Printed on environmentally compatible recycled paper Important telephone numbers For problems For questions regarding sales Up...

Search results

Summary of Contents for F270 IT

Reviews:

Related manuals for F270 IT

Brands by name

Popular brands

Octopus F270 IT, Operating Instructions Manual

Search results

Summary of Contents for F270 IT

Reviews:

Related manuals for F270 IT

Brands by name

Popular brands