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SUPPORT.OCTANEFITNESS.COM
SERVICE TRAINING
Diagnostics
The Octane Fitness Touch Console incorporates several views to assist in
checking status and diagnosing and resolving potential issues. Use these
views if a simple reboot of the console does not resolve an issue.
Access these views from the main screen:
•
Tap the Octane logo on the main screen in this pattern:
Tap
“
O
”, tap “
E
”, tap “
E
”, tap “
O
”
•
Enter the appropriate Passcode and press
ENTER
Diagnostic View
Passcode:
933
This view (shown above, right) is the primary view for service activities.
The screen has four sections:
The
Identification
section provides basic information
important for identifying the elliptical and its
configuration, including networking information (Host
Name, Interface and Gateway), software versions, and
the base and console serial numbers for the unit.
You
will need this information should you need to contact
Octane Fitness for assistance
.
The
Machine Status
section gives you the information
you need to diagnose battery and/or stride motor errors.
Look for the following:
Battery Voltage:
23 or greater
Battery Status:
Good
Generator Voltage:
Any positive value while
pedaling
Aux Power Voltage:
Any positive value
Left/Right Stride Errors:
0
If your observations vary from these standards, or if any
errors are indicated, record Machine Time, Revolutions,
Starts and Minutes, then contact Octane Fitness for
assistance.
NOTE:
Screens shown are for illustration only; actual
screens will vary in appearance based on product
model and software version.