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Freedivers Recovery Vest Mark II-S
copyright Oceanic Safety Systems LLC., 2015
FOR PRODUCT SERVICE
You may send your FRV to OSS for repair or service. It is mandatory that all returns, warranty or
otherwise, be authorized in advance.
Our Product Return Form will assist you in completing your return. You will find this form at www.
oceanicss.com/service. Please fill this form out before calling to request a Return Authorization
(RA number). Please make a copy of this completed form and include one with your return. The RA
number must be clearly printed on the outside of the box/package.
We can provide you with a RA number by the following methods:
•
Calling or sending a Fax to: (805) 650-3014, or
•
By Email: [email protected]
Please make sure you remove any accessories from the product being returned that are not related
to the service.
All items returned for service will receive a full factory service, be tested, and will be like new. No
partial services are available. Most of our non-warranty services are charged at a flat rate per item
and can be quoted in advance. Warranty service will be provided based on the warranty schedule
found earlier in this manual. Please review the terms and requirements for warranty service.
Non-Warranty items serviced will receive a 6-month Warranty. If the service was completed under
warranty, the original purchase date remains in force. A new warranty period does not begin when a
warranty service is performed.
California residents must add your local sales tax to all service charges.
We require prepyment for non-warranty service and for shipping charges to return your FRV to you
for non-warranty work. Our preferred payment is by Visa or MasterCard. To process your order we
need your account number, expiration date, name on the card, security code, and billing address. You
may also prepay for your service with a cashier’s check or money order. Personal checks will delay
the shipment a minimum of two (2) weeks. CODs are not accepted. A signature is required when
shipping to an individual.
Return shipping will be by UPS Ground, if available, unless otherwise requested.
1. Do not assume that the FRV is in good working condition because it has received little use since it
was last serviced. Prolonged or improper storage can nonetheless result in internal corrosion
and/or deterioration of O-ring seals and valve springs, as well as deterioration of the bladder
seams.
2. Your FRV must be inspected and overhauled every 5 years, or after 100 activations, whichever
comes first. Heavy use, for example in a training program, will shorten this interval.
FRVs used for rental or training purposes in salt, chlorinated, or silted fresh water, will require
complete overhaul and factory prescribed service every year, or after 100 activations, whichever
comes first, or whenever it is suspected that moisture has entered the system. Use in chlorinated
swimming pool water will accelerate the deterioration of most rubber components, and require more
frequent service than in other typical conditions.
Warning
Except as described in this manual, DO NOT attempt to perform any
disassembly or service on your FRV. The FRV contains no user-serviceable parts.
Service requiring disassembly must only be performed by OSS. It is important to send
your FRV to OSS for service at least every 5 years or after 100 activations, whichever
comes first . Your personal safety depends on the mechanical integrity of this device.
XIII. REQUIRED INSPECTION & SERVICE
