Ocean TV
Ocean Series Antennas
OCEAN TV
22
www.oceantv.com.au
Causes and Remedies
Receiver Fault
Your satellite TV receiver might be set up incorrectly or defective. First check the re-
ceiver’s configuration to ensure it is set up for the desired programming. In the case of
a faulty receiver, refer to your selected receiver’s user manual for service and warranty
information.
S atellite Coverage Issue
Television satellites are located in fixed positions above the Earth’s equator and beam
TV signals down to certain regions of the planet (not worldwide). To receive TV sig-
nals from a satellite, you must be located within that satellite’s unique coverage area.
See “Appendix-B S atellite Coverage Map”
S atellite Signal Blocked
The O37/45M Antenna needs a clear line of sight (LOS), view to the satellite for unin-
terrupted reception. Objects such as tall lighthouse, bridges and big ship that block this
view will cause a loss of signal. The signal will be quickly restored once the antenna
has a clear line of sight again. Heavy rain, cloud, snow or ice may also interfere with
the signal reception quality. If the satellite signal is lost due to blockage or severe
weather condition, services from the receiver will be lost (picture will freeze frame and
may disappear).
When the satellite signal strength is again high enough, then the
receiver will resume providing desired programming services.
S atellite Frequency Data Changed
If some channels work, while one or more other channels do not, or if the antenna can-
not find the selected satellite, the satellite’s frequency data might have changed. You
can visit any Ocean TV-authorized dealer or Ocean TV distributor for assistance or visit
www.oceantv.com.au
Improper Wiring
If the system has been improperly wired, the antenna will not operate correctly. Refer to
the User M anual for complete system wiring information.
Loose Cable Connectors
We recommend periodically checking the antenna unit’s cable connections. A loose
cable connector can reduce signal quality or prevent automatic satellite switching using
the receiver’s remote control. Fasten the cable connector.
