18
KITE MANUAL
2018
WARRANTY
All standard Ocean Rodeo products are covered by a One Year Warranty offered to the
original purchaser on workmanship, with a One Year Warranty on materials. Warranty
is limited to the repair or replacement of Ocean Rodeo product at our option. The
warranty does not cover damage caused by normal wear and tear, fading, misuse or
negligence including, but not limited to punctures, sun exposure, seam failure due to
over inflation, damage in the sun, damage caused by use in waves or shore break and
damage caused by anything other than defects in material and workmanship. This
warranty is invalid if unauthorized repairs have been carried out. Repairs or alterations
not covered by warranty will be billed to the customer. Factory seconds and clear out
products sold at a discount carry no warranty.
Ocean Rodeo also offers an unconditional, 60 Day Satisfaction Guarantee on every
product we sell. If for any reason you are unsatisfied with your purchase, you can
return it to your original point of purchase for a full refund within the 1st 60 days.
This offer is valid only with participating retailers, current season product, and is
offered only to the original purchaser. For orders placed online, your refund will not
include shipping charges, though almost everything bought online ships for free within
NA and Europe. This offer is also only valid for non-professional users. If your compa-
ny or organization is considering Ocean Rodeo equipment for your fleet or school, get
in touch with us to talk about how we support professional buyers and their clients.
This isn’t a demo program! Customers found to repeatedly take advantage of this offer
will be disqualified from further returns. If you simply want to demo some gear, get in
touch with your local retailer and they will gladly get you out on the water to try before
you buy.
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