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2 Troubleshooting
58 Troubleshooting Hardware Errors
Power failure occurred during e-Filing restoring.
The document could not be stored in e-Filing
because of the power failure.
SMTP Destination Error has been detected in the
received mail. This mail was deleted.
This equipment cannot received the Email that
does not contain the sender’s Email address. Ask
the sender to send the Email again with entering
the sender’s Email address.
OffRamp Destination limitation Error has been
detected in the received mail.
This equipment cannot perform the Offramp trans-
mission to more than 40 destinations. Ask the
sender to send the Offramp document separately
for every 40 destinations.
Fax Unit Error has been occurred in the received
mail.
This equipment cannot perform the Offramp trans-
mission without the optional Fax unit.
POP3 Connection Error has been occurred in the
received mail.
Make sure the POP3 server is properly running.
Make sure correct IP address of the POP3 server
is assigned.
POP3 Connection Timeout Error has been
occurred in the received mail.
Make sure that the network cable is correctly con-
nected. Make sure the POP3 server is properly
running.
POP3 Login Error has been occurred in the
received mail.
Make sure the correct login name and password is
specified.
POP3 Login Error occurred in the received mail
Make sure that the POP3 login type (Auto, POP3,
APOP) is set correctly.
File I/O Error has been occurred in this mail. The
mail could not be received until File I/O is recov-
ered.
Turn OFF then ON the power and confirm if the
equipment can receive the Internet Fax. If the
Internet Fax document cannot be received, con-
firm that any files other than TIFF and text files are
attached in the Internet Fax.
Hard Disk space for File Share nearly full.
The hard disk has a few disk space available.
Delete unnecessary documents to maintain the
hard disk space.
Domain - General Failure during Authentication
Please verify the Network Settings again and retry
connecting to the domain controller.
Domain - Invalid Username or Password
Please recheck the username and password and
Please confirm if the Caps Lock key is switched on
by accident.
Domain - Server not present in Network
The server is not on network or it could not be
located. Also please check the DNS and DDNS
settings on Printer Utility.
Domain - User account is disabled on Server
Please confirm the User attributes on the server.
This can be verified in -> Active Directory Users
and Computers.
Domain - User account has expired and cannot be
used for logon
Please change the account expiration date and
retry again. The expiration date can be modified
from Active Directory Users and Computers.
Domain - User account is locked and cannot be
used for logon
The lockout duration could be specified in account
lockout security policy. If so please retry after the
lockout duration.
Printer Utility Message
Corrective Action
Summary of Contents for im5530
Page 1: ...For Oc and Imagistics Models Oc Network Administration Guide im5530 im6030 im7230 im8530...
Page 10: ...8 Preface...
Page 73: ...Default Setting List 71 MDN Reply Disable...
Page 74: ...3 Appendix 72 Default Setting List...
Page 76: ...74 INDEX...
Page 77: ...im5530 6030 7230 8530...
Page 78: ......