16
MAINTENANCE & SERVICE
MAINTENANCE
& SERVICE
TROUBLESHOOTING
• Is the unit plugged in?
• Does the outlet have power?
• Check all connections of the control box, is everything seated securely?
• Does the height of the table work when you press on the foot pedal?
• Does the top work when you use the hand control?
IF THE TABLE WILL NOT CHANGE POSITION
CAUTION
The table weighs as much
as 300 lbs. DO NOT lift or
move the unit without using
proper safety procedures
or equipment. DO NOT turn
the table
on its side for any
reason. To do so could cause
damage to the base and
will void the warranty. There
are no serviceable items that
need this action.
IMPORTANT
Be sure to read all
cautions, warnings
and instructions given
in the manual to
prevent injury to both
operator and client.
•
Check the outlet to be sure that it has power and that the power cable is plugged
in. Try each foot control and hand control to see if any work. If any work, then
possibly there is a loose connection or a faulty controller.
•
It may be necessary to do a reset of the control box.
a. Press 2 buttons shown here simultaneously on foot control
(sometimes it takes several attempts to press them “simultaneously”)
b. Control box will beep approximately 10 times
c. Run all motors in system to fully retracted position (down)
d. Re-test table to insure proper functions.
•
Unplug the power cable from the wall outlet.
•
Make sure that all male and female connectors on the control box are firmly
pushed into each other. Even a slight misconnection can cause a possible mal-
function. Check the connections on top at the columns.
•
Plug the unit back into the wall and check the controls again. If none work, then
contact customer service. 717.235.6807
QUESTIONS TO ASK BEFORE CALLING CUSTOMER SERVICE
The Oakworks tables have two lifting columns that raise and lower the table. Some
tables have one or two actuators that allow the client to be positioned for both client
and therapist comfort. Each of these devices has a duty cycle of approximately 10%,
meaning 2 minutes of operation within a 20 minute period. Exceeding this duty cycle can
damage this equipment.
DUTY CYCLE
Summary of Contents for PG Series
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