Oakley RAZRWIRE, User Manual

Page: 14 / 18

12
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal
wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and
batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or
abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the
product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy
perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for
commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or
(d) other acts which are not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that result from the use
of Non-Motorola branded or certified Products, Accessories, Software or other peripheral
equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from service, testing,
adjustment, installation, maintenance, alteration, or modification in any way by someone other than
Motorola, or its authorized service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags that have been
removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c)
mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or parts, are
excluded from coverage.
Communication Services. Defects, damages, or the failure of Products, Accessories or Software
due to any communication service or signal you may subscribe to or use with the Products
Accessories or Software is excluded from coverage.
Software
Exclusions
Software Embodied in Physical Media. No warranty is made that the software will meet your
requirements or will work in combination with any hardware or software applications provided by
third parties, that the operation of the software products will be uninterrupted or error free, or that
all defects in the software products will be corrected.
Software NOT Embodied in Physical Media. Software that is not embodied in physical media
(e.g. software that is downloaded from the internet), is provided “as is” and without warranty.
Who Is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price of any
Products, Accessories or Software that does not conform to this warranty. We may use functionally
equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts. No data,
software or applications added to your Product, Accessory or Software, including but not limited to
personal contacts, games and ringer tones, will be reinstalled. To avoid losing such data, software
and applications please create a back up prior to requesting service.
How to Obtain Warranty Service or Other Information
You will receive instructions on how to ship the Products, Accessories or Software, at your expense,
to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your
receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem;
(c) the name of your service provider, if applicable; (d) the name and location of the installation
facility (if applicable) and, most importantly; (e) your address and telephone number.
Products and Accessories that are
Repaired or Replaced. The balance of the original warranty or for
ninety (90) days
from the date returned to the
consumer, whichever is longer.
Products Covered Length of Coverage
Software. Applies only to physical defects in the
media that embodies the copy of the software (e.g.
CD-ROM, or floppy disk).
Ninety (90) days from the date of
purchase.
Products Covered Length of Coverage
USA Phones: 1-800-331-6456
Pagers: 1-800-548-9954
Two-Way Radios and Messaging Devices: 1-800-353-2729
Canada All Products: 1-800-461-4575
TTY 1-888-390-6456
For Accessories and Software , please call the telephone number designated above for the
product with which they are used.