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Hello
This guide tells you how to get started with your Vega and how it works with the
Help at Hand service.
Your Vega works in two different ways:
• You set it up yourself through the Help at Hand website.
• An organisation sets it up for you.
If you got your Vega from an organisation, a staff member might already have set
up a profile for you on the Help at Hand website.
If you’re setting up the Vega yourself, go to the Help at Hand website to set up
your profile. Read the Help at Hand website guide to find out how to do that (or
read how to change your settings if your profile’s already set up).
On the website, you can set up information like what you want us to do in case
of a serious incident or situation, and where you‘d like your safe zones to be. Any
settings you save online will work hand-in-hand with the Vega, so make sure
everything there stays up to date. Or you can ask the organisation that gave you
the Vega to do it for you.
Once you’ve set everything up online, your Vega will be ready to do exactly what
you need it to.
If you’re unsure about anything, get in touch with the organisation that gave you
the Vega.
Contents
What’s in the box ..................................................................................................... 5
Your Vega’s features ................................................................................................ 5
Get set up .................................................................................................................. 6
Setting up the base station ................................................................................ 6
How to charge your battery .............................................................................. 7
Charging your Vega ........................................................................................... 8
Start using your Vega .............................................................................................. 9
Using the Vega indoors ...................................................................................... 9
Using the Vega outside ...................................................................................... 9
Where you are .................................................................................................... 9
Using the safe zone or no-go zones .................................................................. 9
To send for help ...................................................................................................... 10
Press the red button ......................................................................................... 10
Getting in touch with you ................................................................................ 10
Sharing your location ....................................................................................... 10
How does that feel? ............................................................................................... 11
Changing to a shorter strap ............................................................................. 11
Changing to the locking strap ......................................................................... 12
Attaching the Vega to a belt clip ..................................................................... 12
Vega help ................................................................................................................ 13
Summary of Contents for Vega
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