O2health SmartLinQ Manual Download Page 8

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SmartLinQ help

If you need help with your SmartLinQ, get in touch with
the organisation or service provider that gave it to you.
There’s a space on this page for them to add contact details.

Or look online at www.o2.co.uk/support

[The organisation that gave you the SmartLinQ should fill this in]

Please get in touch with:

Name:

Phone number:

Address:

Email:

Summary of Contents for SmartLinQ

Page 1: ...oad Slough Berks SL1 4DX Registered in England and Wales No 1743099 That s also the address for our registered office All the information s correct at the time of going to print September 2011 O2CN1387N 09 11 Help at Hand Your SmartLinQ guide ...

Page 2: ...f a serious incident or situation and where you d like your safe zones to be Any settings you save online will work hand in hand with the SmartLinQ so make sure everything there stays up to date Or if you got it from an organisation you can ask them to do it for you Once you ve set everything up online your SmartLinQ will be ready to do exactly what you need it to If you re unsure about anything g...

Page 3: ...es on network coverage If you go where there s no coverage it won t work Your SmartLinQ uses location services to find you if needed These can vary in their accuracy It also has a fall detector This is switched off when you first receive the SmartLinQ to prevent false alarms You can switch it on using the Help at Hand website or by asking the organisation that gave it to you to do this The fall de...

Page 4: ...w your SmartLinQ will beep to let you know You ll get three beeps when you have 40 power left one long beep when there s 20 power left It ll also beep to warn you of a number of other different things This depends on what you ve set up on the Help at Hand website 7 8 Start using your SmartLinQ Switching your SmartLinQ on 1 Press and hold the red On off button for three seconds 2 You ll see the Sig...

Page 5: ...als You can set them up using the Help at Hand website Or the organisation that gave you your SmartLinQ might already have set it up for you To make a call 1 Press the relevant speed dial button 2 Wait for the beep 3 Press the green Call answer button 9 10 To answer a call Press the green Call answer button To end a call Press the red Hang up button it s the same as the On off button Reject a call...

Page 6: ...kay Your SmartLinQ has a built in fall detector This is switched off when you first receive the SmartLinQ to prevent false alarms You can switch it on using the Help at Hand website or by asking the organisation that gave it to you to do this for you Someone from the alarm response centre will call you if the SmartLinQ detects that you have had a fall Or if you move out of a safe zone or into a no...

Page 7: ...or away from tall buildings Make sure your charger s connected properly at both the mains and your SmartLinQ Hold the red On off button down for three seconds Take the battery out Leave it out for three seconds then put it back in Your SmartLinQ should then be off Troubleshooting If the alarm response centre can t hear you and they re worried about you If the alarm response centre gets in touch wi...

Page 8: ...e organisation or service provider that gave it to you There s a space on this page for them to add contact details Or look online at www o2 co uk support The organisation that gave you the SmartLinQ should fill this in Please get in touch with Name Phone number Address Email ...

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