O2 Xda Flame, User Manual

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16 O
2
17 O
2
service and support
For more information about your O
2
PDA phone, answers to Frequently Asked Questions,
documentation and software upgrades, please visit www.seeO2.com. You can also register
online to receive information on updates and promotions.
Should you have further enquiries or feedback, please log on to www.seeO
2
.com/contactus to
fi ll in the relevant forms, and our online support team will get back to you.
Alternatively, you may call us for assistance. For a complete list of customer service phone
numbers in your area, please refer to your O
2
Warranty Card
FAQs
Why my phone does not turn on
when I press the power button?
Either you didn’t press the key long enough,
or the phone has shut down because the
battery power level is too low to make calls.
Recharge the battery fully.
How do I turn off the screen display
or wake up the phone?
The screen display will turn on or off each
time you short press the power button. If
you long press the power button, the phone
will be powered off or on, depending on it’s
current status.
My phone displays ‘Insert SIM’,
what does this mean?
You must insert the SIM card before you
can use the phone. If it is already installed,
remove and clean the blank area with a dry
cloth, then insert again.
My phone displays ‘INVALID or
missing SIM card’, what does this
mean?
The phone is SIM-locked and will not
accept the inserted SIM card. Insert the
correct SIM card or contact your network
operator.
My phone displays ‘EMERGENCY
ONLY’, what does this mean?
Your SIM card is not properly installed or
con
fi gured, or you are out of network range.
My phone displays ‘NO NETWORK’,
what does this mean?
You’re outside network range or there is no
clear path to the transmitter. If you’re inside
a building, try moving towards a window.
Some calls are not processed. What
is wrong?
A call bar has been set to restrict phone
usage. Check the call barring status and
cancel if necessary.
Someone else is receiving my calls.
What is wrong?
Call Forward feature could have been
activated. Cancel call forwarding function if
necessary.
Can I send and receive emails and
surf the Mobile Internet on my
phone?
Yes. Your phone has Web capability, which
means that you can access the Internet
from your phone. For sending and receiving
emails, please refer to the user manual or
contact O
2
Customer Service.
How do I take out the micro SD card
from the SD adapter?
The card slot on this phone is designed for
micro SD cards. To remove the micro SD
card from the SD card adapter, please hold
the SD card adapter with one hand; slightly
lift the end of the micro SD card and pull.
Where can I check why my phone
has gone wrong?
Tap Start > Programs > Self Diagnostics
to run diagnostic tests on your system.
Otherwise, have your warranty card and
phone ready and contact your local dealer.
phone care
●
Handling
Do not expose the device to excessive
moisture and do not handle with wet hands.
● Cleaning
– Never place your O
2
Xda Flame
– face down as the screen can be
– easily scratched.
– Switch off and wipe with a damp (Not
– wet) cloth. Do Not use solvents.
– Use a cotton swab to clean the camera
– lenses.
●
Storage
– Avoid extremes of temperature.
– The screen is fragile and could be
– damaged if forced into tight spaces.