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Questions and answers
Q: Why does my mobile not turn on when I press the
key?
A: The key press has been too short or the mobile has shut
down because the battery power level is too low to make
calls. Recharge the battery fully.
Q: The stand-by time seems too short. Why is this?
A: You have made excessive use of the games or the organ-
iser, or the display light has been on continuously due
to unintentional key activation.
Q: My mobile displays ‘Insert SIM’, what does this mean?
A: You must insert the SIM before you can use the mobile.
If it is already installed, remove and clean the blank area
with a dry cloth, then reinsert.
Q: My mobile displays ‘INVALID SIM’, what does this mean?
A: The mobile is SIM-locked and will not accept the insert-
ed SIM. Insert the correct SIM or contact O
2
Customer Service.
Q: My mobile displays ‘EMERGENCY CALLS ONLY’, what
does this mean?
A: Your SIM card is not properly installed or configured, or
you are out of network range.
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What is GPRS?
General Packet Radio System is a service protocol built on
GSM technology. Charges may therefore be based on the
amount of transferred data rather than on airtime.
What is CSD?
A wireless service protocol used for WAP. CSD stands for
Circuit Switched Data and will enable continuous connection
and payment by the amount of time spent on connection.
What is a URL?
Uniform Resource Locator or URL is an address system
used on the Internet. All WAP homepages have a unique
address, allowing browsers to distinguish one from the
other. A WAP URL always starts with the text string:
http://wap followed by the address.
What is APN?
APN stands for Access Point Name and is basically
a URL address on the Mobile Internet.
What is ISP?
ISP stands for Internet Service Provider.