background image

21

O2 ODM

00

– 

Sarah K

3mm

12.05.09

130x130mm 

100

No

Buying ø Mobile Broadband data

You need to buy data before you use the internet. You won’t be charged for going to the 
website below to buy data access.

You can buy ø Mobile Broadband access with a Visa, MasterCard or Switch/Maestro card. 
(You can’t use an American Express card.)

If you’re a Windows user you’ll automatically go to the top-up website after you’ve 
installed Connection Manager.

1.   Open your internet browser (e.g. Internet Explorer or Safari on a Mac) and go to  

https://mobilebroadbandaccess.o2.co.uk

.  It’s a good idea to bookmark this page.

2.   Type in your ø Mobile Broadband number, if it’s not already there. Click 

Continue

.

   Tip:

 Your ø Mobile Broadband number is on your sim card or your dispatch note.  

Save this number to your phone under ‘mobile broadband’. You’ll need it next time  
you buy more data.

Summary of Contents for E160

Page 1: ... 3mm Quick Start Guide ø Mobile Broadband Pay Go USB Modem E160 We re better connected ...

Page 2: ...d lets you use the internet almost anywhere You can also connect to the internet through any of The Cloud s UK Wi Fi hotspots It s faster and it won t cost you anything Your USB Modem works on PCs and Macs and it automatically finds the fastest connection for you ...

Page 3: ... to use Ways to connect to the internet 26 Connecting with ø Mobile Broadband 27 Checking your balance 33 Using Wi Fi 34 Text messages 43 Using ø Mobile Broadband abroad 44 Using your USB Modem 45 as a memory stick Help FAQs 48 Connection problems 49 What can I do to improve 50 the speed of my modem Taking care of your USB Modem 51 Glossary 52 Contents ...

Page 4: ...1 O2 ODM 00 Sarah K Getting started ...

Page 5: ...cable use it to try and get better reception Windows XP Service Pack 1 3 32 bit Vista 32 bit Processor 500Mhz and above processor Hard Disk Space 150MB RAM 1 GB Internet Explorer 6 0 Service Pack 1 or higher Video 256 colours and 800x600 resolution Important Windows 2000 isn t supported Mac Mac OS X 10 4 or higher Hard Drive Space 64MB RAM 1 GB USB Modem Sim Pack this has your sim card ø Mobile Br...

Page 6: ... hold the modem and slide the sim card tray out with your fingernail 3 Take your sim from the pack in the box and put it in the tray with the gold chip facing up The slanted corner should slide in first 4 With the chip facing up push the tray completely back into the USB modem but don t force it ...

Page 7: ...go to page 11 If you re using a Mac go to page 14 Windows Vista Turning off UAC Windows Vista has a security setting called User Account Control UAC You need to turn off UAC to install ø Connection Manager the software that manages your ø Mobile Broadband You ll need to turn it back on afterwards We ll show you how to do this after your software is installed To turn off UAC 1 Click Start 2 Type ac...

Page 8: ...5 O2 ODM 00 Sarah K 3 Click User Accounts 4 Click Turn User Account Control on or off ...

Page 9: ... 3mm 6 5 Click Continue 6 Un tick the check box and click OK 7 Click Restart now to restart your computer ...

Page 10: ...n your computer Look for the USB port symbol 2 Wait a few minutes If the AutoPlay window pops up click Run AUTORUN EXE Tip If it takes more than a couple of minutes start O2 Connection Manager manually by going to Start Computer O2 Connection Manager Connection Manager will get ready to install This may take a few moments ...

Page 11: ... Read the licence agreement and tick the Accept box Click Next 4 Click Install Wait while the InstallShield Wizard installs ø Connection Manager It might take a few minutes even once the progress bars are full ...

Page 12: ...ck Finish Turning your UAC back on Once you ve installed ø Connection Manager a window will pop up asking you to turn UAC back on 1 Click OK 2 Double click on the Windows Security Centre icon in the bottom right of your screen ...

Page 13: ... down arrow next to Other security settings 4 In the User Account Control box click Turn on now 5 Click Restart now to restart your computer You re nearly ready to go Go to page 21 to buy data and start using the internet ...

Page 14: ...the USB port symbol 2 Wait a few minutes If the AutoPlay window pops up click Run AUTORUN EXE Tip If it takes more than a couple of minutes start ø Connection Manager manually by going to Start Computer O2 Connection Manager Connection Manager will get ready to install This may take a few moments ...

Page 15: ...3 Read the licence agreement and tick the Accept box Click Next 4 Click Install Wait while the InstallShield Wizard installs ø Connection Manager It might take a few minutes even once the progress bars are full ...

Page 16: ...13 O2 ODM 00 Sarah K 5 Click Finish You re nearly ready to go Go to page 21 to buy data and start using the internet ...

Page 17: ...nd on more than one computer You need to install the software on each computer you want to use Installing Mobile Connect 1 Plug your USB modem into a USB port on your computer Look for the USB port symbol 2 Double click Mobile Connect to start the installer ...

Page 18: ...15 O2 ODM 00 Sarah K 3 Click Continue 4 Read print or save the Licence Agreement then click Continue ...

Page 19: ... 3mm 16 5 Click Continue to install the application or pick a different drive if you want to install it somewhere else 6 Click Install ...

Page 20: ...17 O2 ODM 00 Sarah K 7 If your Mac has a password type it in and click OK Note Luke is our username in this example Mobile Connect will start installing You ll get a confirmation message when it s done ...

Page 21: ...your settings so you don t have to enter them every time you go on the internet 1 The ø USB Modem folder should open automatically when you put the modem in If it doesn t click the O2 USB Modem icon on your desk top 2 Double click the MobileConnect icon to open the control panel ...

Page 22: ...19 O2 ODM 00 Sarah K 3 Click Setting on the control panel to open the settings screen 4 Click New You can edit delete or add more profiles later ...

Page 23: ...roadband In Access Point Name type m bb o2 co uk In Telephone Number type 99 Tip Type on a Mac by using alt 3 In Account Name type o2bb In Password type password Tick the PAP Authentication box Click Save Click OK You re nearly ready to go Go to the following page to buy data and start using the internet ...

Page 24: ...ndows user you ll automatically go to the top up website after you ve installed Connection Manager 1 Open your internet browser e g Internet Explorer or Safari on a Mac and go to https mobilebroadbandaccess o2 co uk It s a good idea to bookmark this page 2 Type in your ø Mobile Broadband number if it s not already there Click Continue Tip Your ø Mobile Broadband number is on your sim card or your ...

Page 25: ... 3mm 22 3 Click Buy data access now 4 Choose from our daily weekly or monthly options then click Buy now ...

Page 26: ...k or a month If you use up your data or the time runs out you ll need to buy access again 5 Type in your card details Click Submit Transaction You can buy ø Mobile Broadband access with a Visa MasterCard or Switch Maestro card You can t use an American Express card ...

Page 27: ... 3mm 24 6 Click Continue 7 Disconnect from ø Connection Manager and connect again to use the internet ...

Page 28: ...25 O2 ODM 00 Sarah K How to use ...

Page 29: ... as there s ø mobile coverage Check your coverage at o2 co uk mbbcoveragechecker 2 Public Wi Fi hotspots these are wireless networks You can connect to Wi Fi through The Cloud for free in places like Pret A Manger and McDonalds Or you can connect to other Wi Fi hotspots which you might have to pay for Wi Fi is faster than using the ø network 3 Home Wi Fi if you re using Windows and your home broad...

Page 30: ...nt to connect manually here s how If you re using Windows read on If you re using a Mac go to page 29 How to connect using Windows 1 To open ø Connection Manager double click on the ø icon on the bottom right hand side of your screen Tip If this icon isn t there Windows Vista users go to Start Programmes O2 CM Connection Manager Windows XP users go to Start All Programmes O2 CM O2 Connection Manag...

Page 31: ... 3mm 28 3 Double click on O2 UK 4 Click Yes ...

Page 32: ...29 O2 ODM 00 Sarah K How to connect on a Mac 1 Open Mobile Connect from the Applications folder 2 Click Connect 3 Click OK to continue ...

Page 33: ... 3mm 30 4 You re now connected to the internet When you re finished click Disconnect ...

Page 34: ...ast can you go Your USB Modem will automatically connect to the fastest network available The speed depends on how far away you are from a phone mast the number of people using the network the type of network you re connected to ...

Page 35: ...ilm clips and larger files LED Light Status Meaning Good for No LED light The USB modem is disconnected or not connected properly 3mm 32 The USB Modem LED Display The LED on the USB Modem changes colour to show which network you re connected to or which ones are available You ll automatically be connected to the fastest network available Tip GPRS EDGE 3G and HSDPA are all types of mobile networks ...

Page 36: ...e you to the ø Mobile Broadband homepage each time you use the internet Type in your ø Mobile Broadband number to see how much time or data you have left in your allowance For Mac users Go to https mobilebroadbandaccess o2 co uk and type in your number to see see how much time or data you have left in your allowance ...

Page 37: ... Using Public Wi Fi hotspots You can connect to Wi Fi through The Cloud for free If you re in one of The Cloud hotspots e g Pret A Manger McDonalds some train stations and airports and your wireless is on it will connect automatically You can also connect to Wi Fi hotspots that aren t on The Cloud You might have to pay for these If you don t connect automatically 1 Double click the ø icon on the b...

Page 38: ...35 O2 ODM 00 Sarah K 2 Click Show available networks 3 Double click O2 UK Wi Fi WiFi Zone The Cloud ...

Page 39: ...t browser window will open 5 Type your ø Mobile Broadband number and click Go You ll then be online Tip You only have to type your ø Mobile Broadband number the first time you use The Cloud After that you can go online straight away ...

Page 40: ... Wi Fi at home Connection Manager will also manage your Wi Fi connections at home To set this up 1 Double click the ø icon on the bottom right hand side of your screen to open ø Connection Manager 2 Click show available networks ...

Page 41: ... 3mm 38 3 Double click your home network name 4 Click Yes ...

Page 42: ...security key is on a label underneath your router It s called WEP HEX on the label If you don t have ø Home Broadband you ll need to get your security key from whoever supplies your broadband or router You can usually find it on your router or in your Start Up information 6 Click Connect ...

Page 43: ... 3mm 40 7 Click Automatically connect to this network 8 Click Next ...

Page 44: ...41 O2 ODM 00 Sarah K 9 The next three screens you ll see are for business customers So if you re setting up Wi Fi at home just keep clicking Next 10 Choose Do Nothing and click Next ...

Page 45: ...ou re now connected to your home Wi Fi From now on Connection Manager will manage your Wi Fi connections at home You ll automatically be connected to the fastest network available If you re at home this will be your home Wi Fi ...

Page 46: ...ø Mobile Broadband number You can only receive texts not send them You ll need to have your USB modem plugged in to send and receive text messages To read texts you ve been sent click on the envelope icon of ø Connection Manager icon New messages will be in the box on the right hand side ...

Page 47: ...icon will pop up at the bottom of your Connection Manager when you receive any new messages Using ø Mobile Broadband abroad Pay Go ø Mobile Broadband doesn t work overseas at the moment You need to be on a Pay Monthly contract ...

Page 48: ...mory cards in the modem This means you can use your USB Modem to store files or move them from one computer to another You can buy memory cards from ø retail stores or the ø online shop But High Capacity microSD known as microSDHC won t work in your modem To use the USB Modem as a memory stick 1 Put the memory card into the modem ...

Page 49: ...em when the modem is already in your laptop 2 Put the modem into your laptop 3 Find the files from the relevant drive in File Manager To take the modem out On a PC click the Safely Remove Hardware icon in the Windows system tray On a Mac click the eject icon ...

Page 50: ...47 O2 ODM 00 Sarah K Help ...

Page 51: ... your new laptop What s the difference between ø Mobile Broadband and ø Home Broadband ø Mobile Broadband uses a portable modem so you can use it when you re out and about You can only use ø Home Broadband in your home It s faster than ø Mobile Broadband so it s better for downloading large files like music And it has no download limit Why isn t my email working You might need to change your setti...

Page 52: ...e is facedown and the slanted cut off corner is top left You can check the sim card works by trying it in an ø mobile phone If it doesn t work in that either call us on 0870 003 009 and we ll replace it for you Install the Modem Sometimes the USB Modem freezes when you install it This happens if the modem is unplugged when it s trying to connect Go to Start Computer or My Computer on XP and right ...

Page 53: ...mmes O2 CM CE Uninstall and follow the instructions Restart your computer and try re installing When you re re installing try using a different USB port on your computer in case one port isn t working Find out more on our website at o2 co uk help What can I do to improve the speed of my modem Use the Wi Fi network wherever you can Check the signal strength If the signal strength is low your modem ...

Page 54: ...your USB Modem Your ø USB Modem is delicate so be careful with it Take it out of your laptop when you re not using it And make sure you don t knock it when you are Store it carefully and always put the cap back on to protect the metal tip ...

Page 55: ...ts Data allowance This is the amount of data you can download from the internet on the ø network It includes all file downloads emails browsing HSDPA HSUPA These two services connect you to the mobile data network and give you the fastest download upload speeds GPRS EDGE These services connect you to the mobile data network They are older and slower than 3G and HSDPA HSUPA Sim card This is like th...

Page 56: ... 2008 Correct at time of going to press 05 09 O2CN910N 6120VCCP05 09 05 10 Your ø Mobile Broadband number Write down your ø Mobile Broadband number here You ll need it to buy more data connect to Wi Fi hotspots through The Cloud and when you call Customer Services Help Go to o2 co uk for more information Or call us on 0870 003 009 or 0800 977 7337 for Business customers ...

Reviews: