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TROUBLE SHOOTING

Symptoms

Possible causes 

Recovery Procedure

No Light on STB

No Power

Reconnect Power cable

Red Light On STB

STB is in Stand-by mode

Press power button on 

STB remote control unit

No Picture on 

TV, but the STB front LED is 

green

Incompatible AV mode setting 

between TV and STB

Make sure the TV/AV 

mode setting is 

compatible with the 

STB output.

No signal 

Loose or no RF cable connection

Reconnect RF cable / if 

RF cable is connected, 

then call your local 

cable operator.

No signal while switching 

channels

Poor RF cable connection of poor 

signal quality

Check RF cable 

connection or check 

signal quality

Auto tuning failure

Improper parameters set

Reset parameters or 

call local cable operator

Poor RF cable connection or poor 

signal quality

Check RF cable 

connection or check 

signal quality

APPENDIX 

Packing List

No

Designation

Quantity

1.

Set Top Box

1 Nos

2.

Remote Control

1 Nos

3.

Battery Size AAA

1 Pair

4.

HDMI Cable

1 Nos

5.

User Manual

1 Nos

6.

Adapter

1 Nos

7. 

WIFI Dongle 

1 Nos

6. Type the password using remote control unit and then press green key to save the password.

7. It will take under 2 minutes STB will be connected to WiFi Network(Speed of Connection 

depending on WiFi Network Device).

8. Once Connected enjoy various services in "WEB" option like "YouTube", "Weather" and 

     "Google Maps" available under Main Menu.

No Audio

Incorrect audio cable connection

Reconnect audio 

cables or check your 

HDMI cable.

STB is set on Mute

Turn-off Mute

Volume is set to 

Minimum

Increase volume using 

STB remote control unit 

also check TV audio 

Settings

Audio abnormal

Improper audio track selected

Readjust audio track          

11

12

WiFi Setting 

This setting Menu is used to connect STB with WiFi access point. Please keep in mind that 

WiFi Dongle (an external WiFi hardware device) should be connected with STB in order to 

connect with WiFi hotspot.

1. Open Main Menu

2. Select WiFi.

3. If there is a WiFi Network in the Vicinity of STB 

    then it will show in the WiFi Network List.

4. Select the Known Network.

5. STB will then ask for Password if the WiFi network is secured.

Summary of Contents for HBOX2C MINI

Page 1: ...USER MANUAL HBOX2C MINI HYBRID DIGITAL CABLE SET TOP BOX...

Page 2: ...or moist environment 7 8 9 Do not put anything containing liquid on top of the STB Please use a dry cloth to clean the STB Don t use any cleaning products Please check the remote control unit batterie...

Page 3: ...ct 8 AUDIO Output Audio Language Selection 9 CH Channel up and down 10 REC Recording 11 and Backward or Forward 12 Digit Letters For digit letter input channel selection 13 INFO Access to Program Info...

Page 4: ...o access Main Menu for other operations details can be found in the following chapter Step5 Power off Press Power Standby on the STB remote control unit to switch STB to standby status Suggestion In o...

Page 5: ...sed by the eld service technician for setting the default frequency in the cable operator network In general please do not make any changes in this setting in the absence of eld services technicians P...

Page 6: ...switch off the power while the STB upgrade is in progress as it may damage STB permanently Connect to WiFi Step1 Press Menu Option Step4 Enter Password of WiFi router Step2 Go to WiFi Option Step5 Pr...

Page 7: ...twork b Open the DLNA application on the STB c Open a DLNA application on your phone You can download these from your mobile vendor s application store Examples of these applications include AllCast T...

Page 8: ...to play and pause live television by using and external USB or Hard Disk i Insert a USB or external supported hard disk to the STB using a USB cable The STB will display a message showing USB device i...

Page 9: ...ress Menu on the remote control unit 2 Select Radio Logo 3 The STB will then display the list of all the radio channels available Planner or Event Planner 1 Press EPG Button on the remote control unit...

Page 10: ...word 000000 to enter setup 4 Select Setting in the Setup Menu 5 User Settings include Setup 1 Press Menu on the remote control unit 2 Go to Setup and press OK 3 Use the Password 000000 to enter setup...

Page 11: ...l inbox from the Main Menu i Open Main Menu ii Select Bmail Icon and a list of messages will appear on the screen iii To read any message press OK Bmail 10 2 STB Information Go to Menu Setup Informati...

Page 12: ...ing on WiFi Network Device 8 Once Connected enjoy various services in WEB option like YouTube Weather and Google Maps available under Main Menu 11 WiFi Setting This setting Menu is used to connect STB...

Page 13: ...en call your local cable operator No signal while switching channels Poor RF cable connection of poor signal quality Check RF cable connection or check signal quality Auto tuning failure Improper para...

Page 14: ......

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