Problem
Possible cause and solution
The appliance does not ignite immediately.
• Ensure that the gas valves are open.
• Check if sparks are produced when igniting the appliance.
• Push the control knob(s) for 5 seconds before you attempt to ignite the appliance.
• Ensure that the burner(s) is / are clean.
• Check if the gas cylinder(s) is / are not empty.
The appliance does not ignite at all.
• The electrode maybe covered with cooking residues. Use a clean swab and alcohol to clean.
• The electrode or wire may be damaged. Replace with a new electrode assembly with wire.
• The wires of the electrode are loose or fell off. Replace with a new electrode assembly with wire.
• Clear the orifice if blocked.
• The electrode does not aim at burner hole. Align the electrode and the burner hole. Adjust the
distance between metal pin of the electrode and burner hole to 3 - 5 mm.
No spark noise.
• Ignitor battery is empty. Replace the battery.
• The electrode does not aim at the burner hole. Align the electrode and the burner hole. Adjust
the distance between metal pin of the electrode and burner hole to 3 - 5 mm.
Pressure regulator makes noise.
• Check if the ventilation opening on the pressure regulator is plugged. Unplug the opening and
wait 5 minutes before starting again.
• Check if the ventilation openings are covered up. Check the appearance of the flames and
remove possible plugging.
The appliance only heats up from 100 °C to 150 °C;
• Check all gas connections for gas leaks. If there is a gas leak, tighten the connection.
low heat with knob(s) in HI position.
• Straighten up the gas hose(s) if bent or kinked
• Clear the burner(s) or the orifice if blocked.
• Have your gas dealer check the gas cylinder(s), in case of low gas pressure.
• Gas supply is not sufficient as there is not enough gas in the gas cylinder(s). Refill or replace
the gas cylinder(s).
The appliance takes a long time to heat up.
• The appliance takes longer to heat up when it is cold outside. The time required to heat from
250 °C to 320 °C is usually about 10 - 15 minutes.
• Gas supply is not sufficient as there is not enough gas in the gas cylinder(s). Refill or replace
the gas cylinder(s).
• Check if the gas hose(s) is / are blocked or clogged.
The burner flame is not blue.
• Check if there is too much or too little air being supplied.
• Check if the burner is misaligned.
• In case of incomplete combustion contact specialist.
Burner(s) cannot be ignited by match.
• Open the valve of the gas cylinder(s) and / or the pressure regulator(s), if no gas is being fed to
the burner(s).
• Clear the tubes of the burner(s) if the gas flow is not smooth.
• Re-assemble burner(s) and valve(s) if you deem the assembly to be incorrect.
• WARNING! Turn all the control knobs to the off positions ARRÊT/OFF, if any burner does not
ignite within 5 seconds. Wait for 5 minutes to let the gas dissipate and try again.
Flare-up.
• Excessive fat content in the meat, remove part of the fat before grilling.
• Reduce the temperature.
• Clean if you spot deposits of grease.
Flame rising from the burner.
• Excessive gas pressure, contact your gas dealer.
CLEANING, MAINTENANCE AND REPAIR
WARNING!
Always switch the appliance off and let it cool down before performing inspection, maintenance and cleaning work!
Do not immerse burner(s) into water or other liquids. If they become wet, let them dry thoroughly and check the function afterwards.
Cleaning
1.
Clean the appliance after each use with a slightly damp cloth and a little soap. Use a brush for hard to reach places.
2.
Remove stubborn dirt with high pressure air (max. 3 bar).
NOTE: Do not use chemical, alkaline, abrasive or other aggressive detergents or disinfectants to clean this appliance as they might be harmful to its surfaces.
18