Do not dispose of electrical appliances as
unsorted municipal waste, use separate
collection facilities.
PROBLEM
POSSIBLE CAUSE
SOLUTION
The Air Fryer does not work.
Appliance is not plugged in.
Insert the main power plug in a grounded wall
outlet.
You did not set the timer.
Set the timer to a time in order to turn on the
appliance.
Ingredients are not done.
Too many ingredients in the
basket.
Use smaller batches as they fry more evenly.
The temperature is set too low.
Set the temperature to the required temperature
setting.
(See “Settings” on pg. 6)
Ingredients are fried unevenly.
Certain types of food need to be
shaken halfway through cook time.
Ingredients that lie on top of, or across each other (e.g.
fries) need to be shaken.
(See “Settings” on pg. 6)
Fried snacks are not crispy.
You used a type of snack meant to be
prepared in a traditional deep fryer
Use “oven-ready” snacks or lightly brush some oil
onto the snacks for a crispier result
Unable to slide the pan into the
appliance properly.
Too many ingredients in the
basket.
Do not fill the basket beyond the
MAX
indication.
The basket is not placed in the
pan correctly.
Push the basket down into the pan until you hear
a click.
White smoke comes out of the
appliance.
You are preparing greasy
ingredients.
When you fry greasy ingredients in the Air Fryer,
a large amount of oil will leak into the pan. The
oil produces white smoke and the pan may heat
up more than usual. This does not affect the
appliance or the end result.
The pan still contains grease
residue from previous use.
White smoke is caused by grease heating up in
the pan. Make sure you clean the pan properly
after each use.
Fresh fries are fried unevenly in
the Air Fryer.
You did not use the right potato
type.
Use fresh potatoes and make sure that they stay
firm during frying.
You did not rinse the potato sticks
properly before you fried them.
Rinse the potato sticks properly to remove starch
from the outside of the sticks.
Fresh fries are not crispy when
they come out of the Air Fryer
The crispiness of the fries
depends on the amount of oil
and water in the fries.
Make sure the dry potato sticks properly before
you add the oil.
Cut the potato sticks smaller for a crispier result.
Add slightly more oil for a crispier result.
Troubleshooting
