Rosie SmartTemp® Tympanic Thermometer Troubleshooting Guide
Power On the Tympanic:
◊
Power the device on by pressing the
ON
button on the belly of the device.
◊
Thermometer will display an arrow pointing to an ear. Press the
ON
button a second time
and it will display a
smiley face
.
◊
Once you see the
smiley face
, pin back the ear like normal to expose the ear canal, place
the thermometer in.
◊
Press the outside button once and it will beep. It will display green if the reading is normal,
and red if it didn't get a reading, or if the temp is high.
“Normal” Temperature ranges for tympanic devices are 96.4° F to 100.4° F.
Quick Solutions
If you are having trouble with your Rosie SmartTemp Thermometer, try these quick solutions:
◊
Change the Batteries
: Use two AAA batteries to replace the current batteries
◊
Clean the Lens
: Use an alcohol wipe and a q-tip to clear debris from the lens.
If you are getting any of the following error messages, take actions indicated.
Err. 1
Room Temperature is below 50
°
F
Err. 2
Room Temperature is above 104
°
F
Err. 3
Probe cover is missing or is not working properly
Err. 4,7,8 or 9
Re-start the temperature reading procedure. If it still does not operate
properly, contact Technical Support.
Err. 5
Batteries low. Change batteries
In the case that issues with your Rosie SmartTemp persist, please contact our Technical Support
team at 1.800.841.1109 ; 2 or [email protected].
