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5.0 Warranty
NuAire, Inc. warrants that it will repair F.O.B. its factory or furnish without charge F.O.B. its factory a
similar part to replace any material in its equipment within 24 months after the date of sale if proven to the
satisfaction of the company to have been defective at the time it was sold provided that all parts claimed defective
shall be returned, properly identified to the company at its factory, charges prepaid. Factory installed equipment
or accessories are warranted only to the extent guaranteed by the original manufacturer and this warranty shall not
apply to any portion of the equipment modified by the user. Claims under this warranty should be directed to
NuAire, Inc. setting forth in detail the nature of the defect, the date of the initial installation and the serial and
model number of the equipment.
This warranty shall not apply to any NuAire product or part thereof which has been subject to misuse,
abuse, accident, shipping damage, improper installation or service, or damage by fire, flood or acts of God. If the
serial number of this product is altered, removed, or defaced as to be illegible, the Warranty shall be null and void
in its entirety.
The warranty is for the sole benefit of the original purchaser and is not assignable or transferable. Prior to
returning any item, for any reason, contact NuAire for a Return Authorization Number. This number must
accompany all returns. Any product shipped to NuAire without this number will be returned, refused shipment or
collect freight.
6.0 Shipments
NuAire, Inc. takes every reasonable precaution to assure that your Incubator arrives without damage.
Motor carriers are carefully selected and shipping cartons have been specifically designed to insure your purchase.
However, damage can occur in any shipment and the following outlines are steps you should take on receipt of a
NuAire Incubator to be sure that if damage has occurred, the proper claims and actions are taken immediately.
6.1 Damaged
Shipments
6.1.1
Terms are F.O.B. factory, unless stated otherwise. Therefore, it is important to check each
shipment before acceptance.
6.1.2
If there is visible damage, the material can be accepted after the driver makes a notation on the
consignee's copy of the freight bill. Then an inspection must be made to verify the claim against
the carrier. This inspection is the basis of your filing the claim against the carrier.
6.1.3
If concealed damage is found, it is absolutely necessary to NOTIFY THE FREIGHT AGENT AT
ONCE, and request an inspection. Without this inspection, the transportation company may not
accept a claim for loss or damage. If the carrier will not perform the inspection, an affidavit must
be prepared stating that he was contacted on a certain date and that he failed to comply with the
request. This, along with other papers in the customer's possession will support the claim.
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
