1.
7ANNA Group Sp. z o.o. (hereinafter on referred to as 7ANNA),
manufacturer of NS BIKES, warrants all its new bicycles against defects in materials and workmanship for a period of 2 years, paints and
decals for a period of 1 year (excluding natural wear and mechanical damage).
2.
If any defects are noticed in the bicycle, the Customer must stop using the product immediately and should report this to the dealer that
sold it within 14 days. Using a damaged bicycle will void the warranty, lead to more extensive damage and may pose a serious hazard to the
rider’s health and life.
3.
The warranty period starts from the day when the product is purchased. This purchase must be documented with the cash receipt plus
filled in warranty card (which includes the following information: date of purchase, serial number of frame, name of bike model, customer’s
name and name of dealer).
4.
The warranty applies only to the original owner and is not transferable.
5.
Claims under this warranty MUST be made through the dealer where the bicycle was purchased.
6.
The bicycle should be submitted to a mandatory checkup between the 3rd and 5th week from date of purchase (or after 50km of riding)
to an authorised bicycle dealer. The confirmation of this checkup should be documented in the warranty card. Failure to do this will void the
warranty.
7.
The warranty is valid only if the bicycle is sold by an authorised dealer in a ready-to-ride condition.
8.
General Warranty replacement & repairs information
A) If a certain part of the bicycle requires replacement under this warranty, component functionally equivalent to the originals might be
provided. It may not always be possible to provide parts that are identical. If a warranty claim for a painted part is granted, but this part is not
available in the requested colour (either due to discontinuation of the colour line or due to out of stock situation) 7ANNA reserves the right
to replace these parts with equivalent products in currently available finish.
B) If a damaged product requires repair, 7Anna is not obliged to provide information about the repair process and its technological details.
7anna provides a warranty for products that have undergone repair.
C) If a repair requires a replacement of parts, that have been succeeded by a newer generation on the market, the company is not obliged
to provide the updated version of components.
9.
The warranty does not cover wear and tear of tires, chains, brake pads, bearings, cogs and chainrings. Wheel truing, lubricating, brake adjust-
ment, drive train adjustment and other typical maintenance procedures are not covered by the warranty and must be conducted by a profes-
sional bicycle workshop at the cost of the customer. The warranty does not cover: mechanical damages to paint and decals, discoloration
of the paint resulting from long-term exposure to weather conditions or aggressive cleaning chemistry used. Problems that result from exces-
sive loads occurring during extreme riding or from incorrect riding technique. The warranty does not cover: the cost of travel or shipment to
and from an authorised dealer. Such costs, if any, shall be borne by the original owner.
10.
This warranty is void if: the warranty card is filled in incorrectly or incompletely, any modifications have been made to the bicycle by the
customer, damage has been caused by external parts that have been incorrectly assembled on the bicycle, the product had not been used,
maintained or repaired according to the manufacturer’s instructions, the bicycle had been sold disassembled, or only partially assembled,
the product was transferred to any third party.
11.
Directions on how to deal with warranty cases shall be provided by the distributor of the product in the region where it was purchased.
12.
The Crash Replacement Warranty covers damage resulting from crashing, or excessive loads generated by things like casing jumps or
throwing the bike. Such damage won’t be covered by the normal warranty, however 7ANNA offers the possibility to replace the product for
50% of the original suggested retail price under the Crash Replacement policy. The conditions for this are: Crash Replacement applies to
components made by 7ANNA that are mounted in the bikes, all Rondo frames for a period of 1 YEAR from the date of purchase, 7ANNA
reserves the right to deny Crash Replacement without further explanations, Crash Replacement does not apply to parts damaged in other
situations than in riding (for example Crash Replacement will not cover a part that has been damaged during shipping), Crash Replacement
does not apply to complete bikes. It only applies to components made by 7ANNA that are mounted in the bikes.
13.
This limited warranty does provide the original owner with certain legal rights and recourse and the original owner may possess other
rights or recourse, depending on the state, jurisdiction, country, or province. Please be informed that this is a final statement of the 7ANNA
and all the remedies available to the original owner are stated herein. 7ANNA does not allow or authorise any entity (including authorised
dealers) to extend any other express or implied warranties on its behalf. An original owner agrees that 7ANNA’s liability under this warranty
under no circumstances shall be greater than the original purchase price. In no event shall 7ANNA be liable for incidental or consequential
damages. All other remedies, obligations, liabilities, rights, warranties, express or implied, arising from law or otherwise, including (but not
limited to) any claimed implied warranty of merchantability, any claimed implied warranty arising from course of performance, course of
dealing or usage of trade, and any claimed implied warranty of fitness, are disclaimed by 7ANNA and waived by the original owner. Some
states, jurisdictions, countries, and provinces do not allow some or all the limitations set forth herein, or the exclusion or limitation of incidental
or consequential damages. If any provision is found unenforceable, only that provision shall be stricken, and all others shall apply.
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