background image

3

Getting to know your display

A simple glance at your display shows you how much energy 

you’re using and what it’s costing – it also tells you the time.

1

  Wireless Signal Strength 

The signal strength between 

the Smart energy display and 

your Smart meters

2

  Budget Line 

A visible line showing a 

personally set budget

3

  Battery Status 

Charging status and  

battery level

4

  Time 

Current time in 24hr format

5

  Fuel View 

Displays Electricity,  

Gas or both

6

  Energy Display Dial 

Track your energy use at a 

glance. View your energy use 

right now, so far today, this 

week or this month. 

7

  Numeric Display Area 

Shows your costs, 

consumption and other 

information in numbers

8

  Text Display Area 

Displays text information and 

prompts

9

  Menu Touch Buttons 

You can select different 

screens and functions 

10

  Power Button 

The On/Off button is on the 

back of the display

11

  Coloured Light Indicator 

See at a glance if your 

electricity usage right now is 

low, medium or high

When we install Smart meters we work to the Ofgem 

approved Smart Meter Installation Code of Practice.

1

7

2

8

3

10

4

5

6

9

11

Summary of Contents for Smart energy display

Page 1: ...1 Your Smart energy display See your energy use in pounds and pence ...

Page 2: ... ve got left so you ll know exactly when to top up This guide will help you get started quickly so you can start saving energy and money Take a few minutes to read it including the important safety information Welcome Checking the balance 8 Topping up 8 Emergency credit 9 Out of credit 9 Checking debt 9 Smart prepayment Getting more 10 Frequently asked questions 11 Safety notice 12 Contact us 13 C...

Page 3: ...as or both 6 Energy Display Dial Track your energy use at a glance View your energy use right now so far today this week or this month 7 Numeric Display Area Shows your costs consumption and other information in numbers 8 Text Display Area Displays text information and prompts 9 Menu Touch Buttons You can select different screens and functions 10 Power Button The On Off button is on the back of th...

Page 4: ...y you re using right now If you have Smart meters for both gas and electric you can see your energy use by each fuel or the combined use This menu and Ok button will let you change the settings on your display and access additional functions such as setting a budget When you press the button again it confirms an action and using the arrows lets you scroll through the menu or highlight a choice Pre...

Page 5: ...k this month or this year By pressing the button when viewing your electricity use you can also see how much electricity you re using right now 2 Coloured light indicators The coloured lights at the bottom of your display show your electricity use right now Initially they re based on a medium size household but over time your display will learn your typical electricity use and the scale will be ad...

Page 6: ...shows your standard level of electricity Over time you ll be able to make informed decisions about how you could reduce your energy and save money Your display has a built in rechargeable battery making it portable So you can easily compare appliances in other rooms of your home 2 Now look at it when you turn different electric appliances on and off See how each one effects your energy use and get...

Page 7: ...n the amount you normally use Press the menu button and use the arrow buttons to select set budget and press OK You ll then be able to select the fuel Touch the button to choose your budget s timeframe such as daily or weekly the display will automatically recalculate the values if you switch from daily to monthly to show day or month A sound signal lets you know if you go over budget You can turn...

Page 8: ...an be adjusted in settings from the main menu Your display alerts you when a pre set limit has been reached If the limit s not right for you just let us know and we ll change it Topping up Your meter is credited automatically when you top up To see your last five top ups and how much credit you have press the arrow buttons from the home screen For more information on how to top up visit npower com...

Page 9: ... activate the meter by following the instructions on the gas meter itself For electricity you can also activate the meter from your display Go to settings from the main menu and select enable electricity supply Checking debt and debt recovery rates If you re paying off debt through your meter you can check the amount and the agreed recovery rate within settings from the menu button To activate the...

Page 10: ...elp you understand it Unless you ve told us otherwise we ll take readings daily but if you upgrade to half hourly you could get access to online tools reports and advice based on your specific energy use helping you to save energy and money Getting more from your Smart meter Activate your online account at npower com activatesmart ...

Page 11: ...lier A It depends on the supplier you change to and their Smart meter policies and capabilities Check with them before you change Q How much does it cost to run my Smart energy display A About 2p a week under normal operating conditions with the display plugged into a mains supply and set up to its default settings Q What happens if my Smart energy display is faulty A We ll replace it for free if ...

Page 12: ...e take it to a recycling centre for disposal Don t attempt to open repair or service any part of your Smart energy display yourself If the device appears to be faulty please contact us Don t use a visibly damaged power adapter or power lead Use only the power adapter supplied to you with this product Supervise young children if they use the Smart energy display This display contains a Lithium Ion ...

Page 13: ...k Whitehill Way Swindon Wiltshire SN5 6PB npm14194 MM20416 Online 05 17 Monday to Friday 8am to 8pm Saturday 8am to 6pm Visit npower com smartcontact Find out more Any questions Just get in touch we re happy to help 0800 980 9907 generally free from all landlines and mobiles 0330 100 8137 Included in any inclusive minutes from mobiles or Phone calls We may monitor and or record calls for security ...

Reviews: