Development and manufacturing of non-
destructive testing units and system
Ultrasonic Tester of Building Materials Strength NOVOTEST IPSM-U
25
11
. Manufacturer’s guarantee and service maintenance
11.1. In case when device (information processing unit and probes),
supplied by the Seller within one year since the delivery date used
properly, appear defective, the Seller shall repair or replace them or
supply new parts therefore and send them to the Buyer. The other
parts of the device (battery, charger, bag) warranty does not cover.
The Buyer must prepay any shipping charges, taxes, or duties
associated with transportation of the product to the service location,
and Seller pays return shipping and associated costs. In addition,
the Buyer shall be responsible for insuring any product shipped or
returned to an authorized service location, and the Buyer shall bear
risk of loss during shipping to the service location, and Seller all
risks during delivery to the Buyer. In order to exercise its rights the
Buyer shall inform the Seller as soon as possible after the date
when such defect appeared.
11.2. Prepare technically grounded reclamation document and send
it together with the device to the guarantee service or to the
manufacturer at the address: Scientific and Technical Centre
“Industrial devices and technologies " Ltd., 51200. Ukraine,
Novomoskovsk, Spasskaya str., 5, Phone: +38067 593 59 77
11.3. Post guarantee maintenance is conducted by the manufacturer
service centre upon the Customer request.