Novell XDASV2 - ADMINISTRATION GUIDE V1, Administration Manual, Page: 19 / 40

Troubleshooting
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Troubleshooting
Keep in mind the following information when you install Novell XDASv2:
Initializing XDAS module error
Possible Cause: You cannot connect to the server IP or the port number mentioned in
xdasconfig.properties file when you initialize the XDASv2 module. It displays
the followng message:
log4cxx: Could not instantiate TCP Socket to <IP>. All
logging will FAIL.
log4cxx: IO Exception : status code = 111
Action: To work around this issue,
1
Check whether the sever IP or the port number given in the
xdasconfig.properties file is correct.
2 Check whether the remote server is reachable and is accepting the
connection on the given port.
3 Reload the xdasauditds module.
The TCP connection is lost
Possible Cause: If the remote server is not reachable or does not accept connection on the given
port, the following error is displayed:
log4cxx: Detected problem with TCP connection to <IP>. All
logging will FAIL.
log4cxx: IO Exception : status code = 32
Action: To work around this issue:
1 Check whether remote server is reachable and is accepting the connection
on the given port.
2 Reload the xdasauditds module.
The SSL certificate file issue
Possible Cause: The SSL certificate file is either not valid or not present at the given location in
the xdasconfig.properties file. The following error is displayed:
log4cxx: could not load verify locations for SSL
Action: To work around this issue,
1 Specify the absolute path to a valid certificate file.
2 Reload the xdasauditds module.