Lancer 3W Installation Guide
7-2
The
Wireless Modem Manager displays a “RAS Dial” error.
This indicates interference with communications from the computer to the modem.
•
Make sure no other devices use the same COM port as the modem.
•
Turn off any applications that may use the same COM port as the modem.
•
Ensure that the modem’s port speed setting is 19200.
•
For Win NT users, make sure that the RAS setup and Modem properties point to the
same COM port.
•
Make sure the serial cable is connected correctly and is not damaged.
The modem doesn’t register to the CDPD Network (for example, the SVC and RDY LEDS
never go solid).
The Lancer 3W is either being rejected by the network or the setup is incorrect.
•
Check the RSSI reading using the Modem Manager. There should be at
least -100dBm to attempt a registration.
•
Check the modem IP address. Verify it with your CDPD provider if necessary.
•
Check the modem’s side preference. Confirm this with your CDPD provider.
•
Check the modem Scan Mode. It should be set on Hybrid or Use Channel Hot List.
•
Watch the Modem Manager to report a Registration Error. Possible errors include:
−
Reg Err 1 NO particular reason given.
−
Reg Err 2 MD-IS not capable of handling the M-ES at this time.
−
Reg Err 3 NEI is not authorized to use this subnetwork.
−
Reg Err 4 M-ES gave insufficient authentication credentials.
−
Reg Err 5 M-ES gave unsupported authentication credentials.
−
Reg Err 6 NEI has exceeded usage limitations.
−
Reg Err 7 Service denied on this subnetwork; service may be obtained on alternate
Service Provider network.
