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novatelwireless.com
Warranty Information
This warranty applies to (a) products sold directly by Novatel Wireless, unless a different
warranty is specified in a written agreement between Novatel Wireless and the purchaser;
and (b) products sold to end users through a distributor authorized by Novatel Wireless, but
only where the authorized distributor does not provide a separate warranty on such products,
and Novatel Wireless has agreed to provide this warranty to such end users. If you purchased
the product from an authorized distributor, please check whether this warranty from Novatel
Wireless or a separate warranty from the distributor applies to your purchase. This warranty
does not apply to any (i) accessories or batteries for the products; or (ii) demonstration
samples or prototypes of the products. Unless otherwise provided in a written agreement
between Novatel Wireless and the purchaser, all such accessories, batteries, samples or
prototypes are provided by Novatel Wireless AS IS without any warranty of any kind.
Novatel Wireless warrants to the original purchaser of the product from Novatel Wireless or
its authorized distributor (as applicable) that, for a period of one (1) year from the date of
shipment of the product from Novatel Wireless, the product hardware will be substantially
free from defects in material or workmanship under normal operation, and the product
firmware will perform substantially in accordance with the product documentation provided
by Novatel Wireless. Novatel Wireless does not warrant that (a) the product hardware or
firmware will meet the purchaser's requirements; (b) the operation of the product hardware
or firmware will be uninterrupted or error-free; or (c) the product, when integrated in, or
combined with, other products or software not supplied by Novatel Wireless, will continue to
perform substantially in accordance with the product documentation. This limited warranty is
for the benefit of the original purchaser, and is not transferable.
During the warranty period, Novatel Wireless, at its expense and in its sole discretion, will
repair the product, or replace the product with a corresponding or equivalent product, if it is
determined to have a covered defect, provided that the purchaser first notifies Novatel
Wireless (directly or through its authorized distributor from which the product was
purchased) of any such defect, furnishes Novatel Wireless with a proof of purchase (if
required), requests and obtains a return merchandize authorization (RMA) number from
Novatel Wireless, and returns the product under that RMA to Novatel Wireless (or, at Novatel
Wireless option, to its authorized distributor), with the shipping charges being prepaid by
purchaser. If, upon reasonable examination of the returned product, Novatel Wireless does
not substantiate the defect claimed by purchaser, or determines that the defect is not
covered under this limited warranty, Novatel Wireless will not be required to repair or replace
the product, but may instead reship the product to the purchaser (or, at Novatel Wireless'
option, to its authorized distributor where the product can be made available to purchaser), in
which case the purchaser shall be responsible for paying Novatel Wireless' cost for reshipping
the product to purchaser (or to Novatel Wireless' authorized distributor), and Novatel
Wireless' usual charges for unpacking, testing, and repacking the product for reshipment to
