Novarix Inc, 4112 Blue Ridge Road, Suite 210, Raleigh, NC 27612, USA
How robust is it?
The device has passed the steel ball drop test required for CE Mark approval from 1 metre high (this
is also required for other international approvals and standards). The device has also been drop
tested internally onto a concrete floor from 1.5m and remains intact, with no damage and still
works!
Can I use re-chargeable AA batteries in the device?
Yes, but Novarix have found AA rechargeable batteries do not hold their charge for long periods.
Using AA Duracell Ultra batteries provides sufficient power for standard usage without any charging
requirements.
How long does the device last?
The estimated service life is up to 5 years, depending on good care, attention to cleaning and on the
environment in which the device is used and stored.
What should I do if the device breaks?
Novarix offer a 2 year warranty on the device against manufacturing defects, fault or workmanship.
Evidence of physical abuse or being used outside the recommended manufacturing guidelines would
invalidate the warranty. An extended warranty on the device for an additional year can also be
purchased, extending your total warranty period to 3 years.
Note: the device is not serviceable or repairable and does not require any form of calibration.
What temperature does the device work at and what temperatures can it be stored at
?
0
o
C to 35
o
C operating usage and -20
o
C to 50
o
C device storage.
Will it work if the patient is very cold/shut down?
This will vary patient to patient and pending medical condition. It is a common medical practice to
warm the patient up slowly using heat packs, if very cold, to aid visualization.
How often should I use it?
The device is designed to assist healthcare professionals in finding, identifying and assessing suitable
veins for venepuncture and cannulation in patients with difficult to locate veins. It does not replace
traditional visualization and palpation techniques, unlike other devices or ultrasound, but acts as a
tool to assist and enhance cannulation and venepuncture procedures. The more the device is used,
the more confident in its performance the user will become.
Is there a docking station or wall mount bracket?
An IV-eve “desk-top” stand is currently being designed as an accessory for the IV-eye. This is for the
nurse’s trolley or station and can house one pack of disposable covers, spare batteries and a skin
marking (derma) pen.