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10

Maintenance

MOTOR: The motor is lubricated for life and needs no oiling.

FILTERS: Size is 20” x 20” x 1” (508 mm x 508 mm x 25 mm). Should be inspected and replaced when dirty. Ordinarily replacement
is required twice per heating season and, perhaps, a third time if continuous blower operation is used.

NOTE: The elements have an automatic reset thermal cut-out which is set to open at 100°F (38°C). If it opens, the elements will be
de-energized until the cut-out resets itself.

WARNING

Cut 240 V power supply before removing the front panel!

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Troubleshooting

The first step in identifying an operational problem is to
determine whether the fault is in the furnace or in the thermostat
and/or its connecting wiring.

1. If the furnace will not start:

Turn the thermostat to its highest setting. If 24V is present
between terminals C and W, the thermostat has closed, so
the fault is in the furnace.

Otherwise, the thermosat or its

connecting wiring is the problem.

2. If the furnace will not turn off:

Turn the thermostat to its lowest setting. If there is no more 24V
between terminals C and W and the furnace continues to run,
the thermostat has opened properly and the problem resides
in the furnace. Otherwise, the fault is in the thermostat or its
connecting wiring. After the fault area is isolated by use of the
thermostat, a check of the following components can be made
more efficiently:

Problem

Possible defective parts or components

1. The furnace will not turn on.

- Thermostat
- Circuit breaker or fuse is open
- Motor or capacitor
- SPEED SELECTOR switch (open contact)
- Electronic control
- Transformer

2. Motor runs continuously.

- Thermostat wires incorrectly attached to the furnace

3. Elements on, but motor does not run.

- Motor or capacitor
- SPEED SELECTOR switch (open contact)
- Electronic control

4. Motor going on and off in short cycles

- Heat anticipator in thermostat incorrectly set or may be defective

(or in too long cycles).
5. The thermostat must be set much higher (or lower) - The thermostat is not leveled or out of calibration
than the desired house temperature.
6. Not enough heat.

- Elements or relays
- SEASON SELECT switch set in MILD position
- Safety limits opening because duct obstruction or dirty filters are restricting air flow
- Defective or incorrectly wired two-stage or outdoor thermostat
- Lack of enough cold air returns in house

7. Two-stage or outdoor thermostat not operating

- SEASON SELECT switch not set in MILD position

properly.
8. Breaker on front panel trips.

- Overcurrent on heating element. Reset the breaker.
If problem persists, call an electrician

9. Thermal cut-out opens.

- Airflow is reduced because of blocked ductwork or very dirty filters

11

Summary of Contents for 21ECM10

Page 1: ...AND USER MANUAL ECM SERIES ELECTRIC FURNACE MODELS 21ECM10 21ECM15 21ECM18 21ECM20 AND 21ECM23 IMPORTANT READ AND SAVE THESE INSTRUCTIONS NORTRON Sherbrooke Quebec www dettson ca 1 800 567 2733 2019 1...

Page 2: ...not block the combustion air openings in the furnace Any blockage will result in improper overheat situation and may result in a fire hazard and or cause bodily harm The unit must have an uninterrupte...

Page 3: ...Supply 6 5 3 Connecting and Adjusting the Low Voltage Thermostat 6 6 Use in Mobile Homes 7 7 Using Optional Equipment 7 7 1 Two Stage or Outdoor Thermostat 7 7 2 Air Conditioning 7 7 3 Electronic Air...

Page 4: ...indicated on the data label attached to the furnace 4 TEMPERATURE RISE Furnaces are shipped to operate at 0 20 W C 50 Pa external static pressure They are certified for operation up to 0 50 W C 125 Pa...

Page 5: ...speed LOW The blower motor will operate at a higher speed During spring and fall you may not require full heating capacity to maintain a comfortable temperature MILD Approximately half of the element...

Page 6: ...the electrician s responsibility to ensure that the wiring and connections are compliant to the latest editions of the Canadian Electrical Code and local codes 5 3 Connecting and Adjusting the Low Vo...

Page 7: ...e will supply heat as follows in the opposite chart Model First Stage Second Stage 10 kW 10 kW 15 kW 10 kW 5 kW 18 kW 9 kW 9 kW 20 kW 10 kW 10 kW 25 kW 15 kW 10 kW 7 2 Air Conditioning Your furnace is...

Page 8: ...on When the electric furnace is used in combination with another device as for example a wood burning furnace it is recommended to perform the connection by referring to the wiring diagram at right Th...

Page 9: ...RNING Risk of electric shock Disconnect power before installation servicing maintenance or field wiring Replace all panels before operating Failure to do so can result in electric shock causing severe...

Page 10: ...ot for all replacement parts and repairs No Part No Description 1 L01H030 24VDC Relay DPST 2 30274131 24VDC Relay SPDT 3 30300022 Transformer 4 Z01I035 Blower 5 B40805 04 Motor 10 KW 6 B40805 05 Motor...

Page 11: ...rmostat or its connecting wiring After the fault area is isolated by use of the thermostat a check of the following components can be made more efficiently Problem Possible defective parts or componen...

Page 12: ...tation of repaired part or replaced product mentioned above and for reinstallation costs The duration of any implied warranty is limited to the sixty month period as specified for the express warranty...

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