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Telephone User Guide
6
1.6
Call Transfer
To transfer a call to another extension (or external number) follow these
steps:
Press the transfer key at the top of the phone. You should hear dial
tone as the second line opened up.
Dial the extension number (or outside number).
You are then connected to the new extension and the customer will
hear hold music. You can now introduce the call.
To complete a blind transfer press the Transfer key again before the
receiving end answers. To complete an attended transfer remain on
the line to speak to party 2 before pressing the transfer key.
Both parties are now connected.
If the person you are transferring too is not available you can pull back the call
by press the flashing Line light (probably L1).
1.7
Call Forward
Turn on:
Press the options key
Scroll down using the down navigation key and
select „call forward‟ the
press Enter
Select a Call Forward mode to set on the account (
All
,
Busy
,
No
Answer
,
All On
,
All Off
) and
press
Change
Using the
DOWN
arrow key, scroll to the
CFWD State
you want to set
and press
Change
.
Using the
DOWN
arrow key, toggle the state ON or OFF as required
and press
Set
.
Press the
DOWN
arrow key to scroll to
CFWD Number
and press
Change.
Enter the call forward phone number for the state you are configuring
and press
Set
.
(
No Answer state
) If you enable the "
No Answer
" state, in addition to
entering a phone number, you must also specify the number of rings
for your phone.
Using the
DOWN
arrow key, scroll to
No. Rings
and press
Change
. Use the
UP
and
DOWN
arrow keys to select the number of rings you want your phone to perform
before forwarding
any incoming calls. Valid values are
1
through
9
. Default is
1
.
Press
Done
and then press
#
to confirm the change