NorthStar SLIM Tach
®
HS56 Instruction Manual
2
5 May 1999
LIMITED WARRANTY
NorthStar Technologies, Inc. (henceforth NorthStar), the manufacturer, warrants this product for a period of twelve (12)
months from the date of shipment. During the warranty period, under authorized return component parts to NorthStar freight
prepaid, the company will repair, or at its option replace, any part found to be defective in material or workmanship, without
charge to the Owner for parts, service labor, or associated customary shipping cost. Replacement or repaired parts will be
warranted for only the unused portion of the original warranty.
This warranty is limited to NorthStar products purchased and installed in the United States. This same protection will extend
to any subsequent owner during the warranty period. It does not apply to damage caused by accident, misuse, fire, flood or
acts of God, or from failure to properly install, operate, or maintain the product in accordance with the printed instructions
provided.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE EXPRESSLY EXCLUDED. THE
OWNER AGREES THAT NORTHSTAR’S LIABILITY WITH RESPECT TO THIS PRODUCT SHALL BE SET FORTH
IN THIS WARRANTY, AND INCIDENTAL OR CONSEQUENTIAL DAMAGES ARE EXPRESSLY EXCLUDED.
WARRANTY RETURN POLICY
If you experience any technical problems with NorthStar products, please contact our Technical Support Department at (614)
891-2245 from 8:00
A.M
.
to 5:00
P.M
. Eastern Standard Time (EST), Monday through Friday, or in writing to fax: (614) 891-
6909, or email: [email protected]. Please be ready to provide your customer number, item description, serial
number, invoice number, date of purchase, and the specifics of the problem.
A representative will attempt to solve your problem over the telephone by running a few diagnostics. If it is determined by our
representative in conjunction with the Customer that the product is required to be returned to NorthStar’s factory for warranty
repair, a Return Goods Authorization (RGA) number will be issued. For control purposes, only those items identified with an
RGA number may be returned to NorthStar. Please make sure that the RGA number is clearly marked on the shipping label.
Packages missing an RGA number cannot be accepted by our Receiving Department and must be returned to the sender
freight COD. Ship returned products to NorthStar PRE-PAID and insured for its full value.
EXPRESS SERVICE IS OFFERED ON ALL WARRANTY REPAIRS WHERE AN RGA NUMBER HAS BEEN ISSUED.
IF THE SAME WARRANTY PART THAT IS BEING RETURNED IS IN STOCK, NORTHSTAR WILL IMMEDIATELY
SHIP OUT A NEW REPLACEMENT PART, INVOICE THE REPLACEMENT PART AND ISSUE A CREDIT INVOICE
WHEN THE RGA NUMBER WARRANTY PART IS RECEIVED AT NORTHSTAR AND IS CONFIRMED TO BE A
WARRANTY REPAIR. NORTHSTAR WILL EXPRESS SHIP THE PRODUCT PRE-PAID, USING THE SAME
METHOD BY WHICH THE WARRANTY PART WAS SHIPPED TO NORTHSTAR, (i.e., IF THE RGA WARRANTY
PART WAS SHIPPED OVERNIGHT, NORTHSTAR WILL SHIP IN THE SAME MANNER.)
There is a 15% restocking fee on all items returned for credit to NorthStar. This includes all items that are returned for
exchange. All replacement parts must be purchased before they are sent out to the customer. If credit needs to be issued it will
be issued upon the return of the product if the unit is in good condition.
TRADEMARK ACKNOWLEDGMENT
Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Where
those designations appear in this manual and NorthStar was aware of a trademark claim, the designations have been printed in
initial capital letters and the
or
®
symbol used.
SLIM Tach
®
is a trademark of NorthStar Technologies, Inc.
Copyright
©
1998 by NorthStar Technologies, Inc. All rights reserved. No portion of this manual may be reproduced, stored
in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, without the express written permission of NorthStar.
