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13. Warranty Policy
1)
Warranty policies for the Products are shown on the following table.
2)
NORTHERN industrial
shall supply all necessary parts for the replacement or repair at free of charge, if and
only if, when the defects are proved to be derived from mill defect by 3rd party inspection or joint inspection of
the two (2) parties.
3)
The products under specific private brand name according to the Buyer's requirements are treated in the same
manner.
4)
However, any defect caused by normal wear and tear, misuse, improper maintenance, alterations and repairs
with non-confirming parts or by unauthorized person and negligence to read manual before the operation shall
not be subject to the Warranty even during the period of warranty.
Product
Warranty period
Remarks
Concrete vibrator
Handy vibrator
Portable engine vibrator
Submersible pump
High cycle eccentric
vibrator
6 (six) months under normal operation from
the date of shipment from Korea, or 150
(one hundred fifty) days from your date of
sale (or purchase) to the 3rd party, which
ever comes first.
In case of warranty claim, please
send Claim report with following
information.
Date of arrival & sale
Occurrence date
Description of product
Quantity of defect
Pictures for showing defects clearly
Suspected reason of the defect
Recommendation
Others
Plate compactor(reversible)
Power trowel
Concrete cutter
Electric motor
Vibration motor
Turn table (Chassis)
12 (twelve) months under normal operation
from the date of shipment from Korea, or
330 (three hundred & thirty) days from the
date of sale (or purchase) to the 3rd party,
which ever comes first.
Engine
Refer to engine manual
