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Nortel NN10300-011, User Manual

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Overview

If advanced GEM functionality is turned off, the GEM behaves in the same
manner as the existing KEM, only the keys provisioned on the M522
extension module are displayed on the GEM with the main terminal’s
feature keys accessible through the main terminal’s feature keys pages.
The exception is the IP Phone 1150E, which does not provide pages of
features on the main terminal.

The option to disable advanced GEM functionality on a terminal type
basis is available on the Terminal Configuration Element Manager web
page. From the web page, select the terminal type from the IP Phone
11xxE Terminal Configuration page. Under Feature Key Attributes is
the GEM functionality option, Enable advanced GEM functionality. The
default parameter is set to Yes, changing the parameter to No disables all
advanced GEM functionality for users on the selected terminal type.

The option for individual users to enable or disable advanced GEM
functionality is available within the User Profile or User Override Element
Manager pages. User Override has priority over User Profile, if the user
does not have a profile, terminal configuration is used.

The M522 line option is assigned to the users LEN through the OSSgate
flow-through provision feature. One M522 line option provides support for
one GEM. Two M522 line options assigned to a LEN provides support for
two GEMs.

The default support for IP Phone 1120E, 1140E, and 1150E is two GEMs
with 22 keys per module. Details of the number of provisioned expansion
modules against a users LEN is available on the CICM Element Manager,
select Users and the Line assigned to that user. Changing this value
without removing the M522 option is not recommended, it would remove
GEM functionality from the user without de-provisioning the users M522
line option. Prior to attaching the GEM to an 1100 Series terminal, turn off
the power to the phone. Once the GEM is attached, turn on the power and
log into the CICM, the GEM feature keys are available.

Graphical Expansion Module display

Nortel IP Phone Graphical Expansion Module (GEM) has one liquid crystal
display (LCD) screen and 18 soft-labeled keys with access to an additional
22 feature keys. The GEM is compatible with the IP Phone 1100 Series
terminals 1120E, 1140E, and 1150E. For details on these terminals see
the following:

•

“IP Phone 1120E with GEM” (page 13)

•

“IP Phone 1140E and 1150E with GEM” (page 14)

Carrier VoIP

Nortel IP Phone Expansion Module User Guide (CICM)

NN10300-011

09.01

Standard

4 July 2008

Copyright © 2008 Nortel Networks

.

Summary of Contents for NN10300-011

Page 1: ...Carrier VoIP Nortel IP Phone Expansion Module User Guide CICM Release CICM 10 1 Document Revision 09 01 www nortel com NN10300 011 ...

Page 2: ...ation in this document is believed to be accurate and reliable except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT AS IS WITHOUT WARRANTY OR CONDITION OF ANY KIND EITHER EXPRESS OR IMPLIED The information and or products described in this document are subject to change without notice Nortel the Nortel logo Business Made Simple and the Globemark are trademarks of Nortel...

Page 3: ...odule display 12 Setup and assembly 17 Setup and assembly for the KEM 17 Installing a Key Expansion Module 18 Using the wall mount option 19 Adjusting the tilt base 19 Setup and assembly for the GEM 19 Navigational Key transition for IP Phone 1120E 20 Navigational Key transition for IP Phone 1140E and 1150E 20 Centrex M522 line option 21 GEM operation during an upgrade 21 Expansion Module initiali...

Page 4: ...4 Carrier VoIP Nortel IP Phone Expansion Module User Guide CICM NN10300 011 09 01 Standard 4 July 2008 Copyright 2008 Nortel Networks ...

Page 5: ...00 011 for release CICM 10 1 Features page 5 Other changes page 5 Features There were no feature changes made to this document Other changes There were no other changes made to this document Carrier VoIP Nortel IP Phone Expansion Module User Guide CICM NN10300 011 09 01 Standard 4 July 2008 Copyright 2008 Nortel Networks ...

Page 6: ...6 New in this release Carrier VoIP Nortel IP Phone Expansion Module User Guide CICM NN10300 011 09 01 Standard 4 July 2008 Copyright 2008 Nortel Networks ...

Page 7: ...ponent that connects to an IP Phone to expand the number of fixed line and feature keys available to the phone The number of keys that are available is determined by the Communication Server CS2000 CS2100 to which the IP Phone or KEM is connected and not the devices When KEM is used with the Centrex IP Client Manager CICM only 22 keys are available despite there being 24 physical keys on the KEM K...

Page 8: ...ys to 33 Adding two KEMs increases this number to 55 Key Expansion Module features The IP Phone Key Expansion Module KEM has the following features 24 keys arranged in two columns on the outside of an LCD display These keys provide a maximum of 44 additional user labeled feature keys or lines to the IP phone desk mount bracket and structural base plate to connect the KEM to an IP Phone 2002 or 200...

Page 9: ...er terminal setting menu is Display Use this option to adjust the brightness of the display Key Expansion Module display Nortel IP Phone Key Expansion Module KEM has one liquid crystal display LCD screen as shown in Figure 2 IP Phone 2002 with KEM page 9 Figure 2 IP Phone 2002 with KEM Each of the physical keys on the KEM can have a user defined label with a maximum of 10 characters associated wit...

Page 10: ...hone 1100 Series terminals on the CICM platform The GEM provides 18 soft labeled keys and an LCD screen that displays pages each page displays 18 feature keys with access to the 22 feature keys on a CS2000 CS2100 M5216 line extension module M522 The M522 extension module has a total of 22 feature keys these 22 keys are spread over two pages on the GEM A single IP Phone terminal can support two GEM...

Page 11: ...M522 line option on the CS2000 CS2100 must be assigned to its associated terminal on the DMS prior to assigning features to keys on the GEM The M522 line option specifies if there are one or two GEM units and enables provisioning of features on the additional keys EM data controls the use of any GEM connected to a terminal such as the Gateway uses EM data information to support or block GEM usage ...

Page 12: ...ion is assigned to the users LEN through the OSSgate flow through provision feature One M522 line option provides support for one GEM Two M522 line options assigned to a LEN provides support for two GEMs The default support for IP Phone 1120E 1140E and 1150E is two GEMs with 22 keys per module Details of the number of provisioned expansion modules against a users LEN is available on the CICM Eleme...

Page 13: ...four buttons on the second page are not utilized The GEM displays the feature keys 5 to 14 as well as the M522 extension module feature keys 1 to 22 see Figure 4 IP Phone 1120E feature keys with GEM page 13 To access all the feature keys on the GEM the user must use the Up and Down navigational buttons to scroll through the pages Figure 4 IP Phone 1120E feature keys with GEM When advanced GEM func...

Page 14: ...e remaining features are not available on the main terminal they are moved onto the GEM GEM functionality allows a total of 36 buttons over two pages of which six buttons on the second page are not utilized The GEM displays the feature keys 7 to 14 as well as the M522 extension module feature keys 1 to 22 To access all the feature keys on the GEM the user must use the Up and Down navigational butt...

Page 15: ...hen advanced GEM functionality is disabled on the IP Phone 1150E the main terminal displays feature keys 1 to 6 across one page Dedicated ACD keys are available to provide access to ACD features provisioned on keys 7 to 14 The GEM only displays features located on the M522 extension module The 14 feature keys located at the top of page 2 on the GEM have no functionality To access keys 7 to 14 the ...

Page 16: ...16 Overview Carrier VoIP Nortel IP Phone Expansion Module User Guide CICM NN10300 011 09 01 Standard 4 July 2008 Copyright 2008 Nortel Networks ...

Page 17: ...ne 2002 page 17 A desk mount bracket and a structural baseplates are provided to secure the KEM to the IP Phone Figure 6 KEM attached to an IP Phone 2002 KEM attaches to the IP Phone or another KEM through the accessory expansion module AEM interface Extending from the left side of the KEM is a 10 pin female header on a ribbon cable that is connected to inside of the module Use this ribbon cable t...

Page 18: ...lder IP Phone 2002 models have shorter connector pins If your IP Phone 2002 has a short connector pin detach the ribbon cable connector from the retaining clip on the KEM and connect it to the header connector on the IP Phone 4 After the cable is attached to the phone reconnect the ribbon cable to the KEM The KEM starts when it is attached to a power source The KEM does not have its own power sour...

Page 19: ...ger data controls the GEM connection to a terminal When attaching a GEM to the IP Phone 1100 Series terminal it is recommended that the phone is powered off prior to attaching the GEM When the GEM is attached and the user logs back into the CICM the GEM feature keys are available Without a GEM attached the IP Phone 1100 Series terminals Up and Down navigational buttons will transition feature key ...

Page 20: ...st page 5 With two M522 line options and two GEM units attached Up and Down will transition a page change on both GEM s simultaneously The second GEM will only display the second M522 feature keys End Navigational Key transition for IP Phone 1140E and 1150E To access all 22 keys available on a M522 line option as well as keys 7 to 14 for the IP Phone 1140E and 1150E on a GEM the user must press th...

Page 21: ...ision feature Provisioning of the Centrex M522 line option is done through OSSgate flow through provisioning An example of the servord command to assign two M522 line options to a line is a follows ado CICM 02 0 00 00 1 m522 2 y GEM operation during an upgrade The Nortel IP Phone Graphical Expansion Module GEM functionality should become instantly available when upgrading from a CICM load that pre...

Page 22: ...22 Setup and assembly Carrier VoIP Nortel IP Phone Expansion Module User Guide CICM NN10300 011 09 01 Standard 4 July 2008 Copyright 2008 Nortel Networks ...

Page 23: ...oes blank or fails to begin flashing contact your system administrator KEM or GEM establish communication with the base IP phone The display flashes until it establishes communication with the IP Phone If the display does not stop flashing communication cannot be established with the IP Phone Contact your system administrator KEM or GEM download key maps Key maps are used to download feature key a...

Page 24: ...st be functioning in order for the second module to operate This is because the second module depends on the first module to provide power from and communication with the IP Phone Carrier VoIP Nortel IP Phone Expansion Module User Guide CICM NN10300 011 09 01 Standard 4 July 2008 Copyright 2008 Nortel Networks ...

Page 25: ...er Guides Controls and settings for GEM When a Nortel IP Phone Graphical Expansion Module GEM is attached to an IP Phone the ability to control the display contrast of the GEM through the terminal s local menu is available This ability is not available on the display menu provided by the CICM To adjust the display contrast the user must perform the following Press the Services key twice Select 1 P...

Page 26: ...26 Controls and settings Carrier VoIP Nortel IP Phone Expansion Module User Guide CICM NN10300 011 09 01 Standard 4 July 2008 Copyright 2008 Nortel Networks ...

Page 27: ......

Page 28: ...d in Canada the United States of America and the United Kingdom LEGAL NOTICE While the information in this document is believed to be accurate and reliable except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT AS IS WITHOUT WARRANTY OR CONDITION OF ANY KIND EITHER EXPRESS OR IMPLIED The information and or products described in this document are subject to change without ...

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