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Nortel Meridian/Succession CSE 1000 i2004, Instruction Manual

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Nortel Meridian/Succession CSE 1000 i2004 Instruction Manual Download Page 47

43

Work without interruption

      

Work without interruption

This chapter describes features that provide you with uninterrupted work time.

Activate Make Set Busy 

The Make Set Busy

 

feature allows you to make your telephone appear busy to all 

callers.

To activate Make Set Busy

:

Press the 

Make Set Busy 

Key, or lift the 

handset and enter the Make Set Busy 

Activate FFC.

To deactivate Make Set Busy:

Press the 

Make Set Busy 

Key a second 

time to deactivate the feature, or lift the 

handset and enter the Make Set Busy 

Deactivate FFC.

MakeSetBsy

MakeSetBsy

Summary of Contents for Meridian/Succession CSE 1000 i2004

Page 1: ...eridian Succession CSE 1000 i2004 Internet Telephone 7 Telephony Options menu 7 Services 8 Adjust volume 9 Adjust Screen contrast 11 Select a language 11 Select Date time format 12 Display diagnostics...

Page 2: ...umber 29 Display incoming calls 29 Trace a Malicious call 30 Incoming calls 31 Activate Automatic Answerback 31 Activate Call Pickup 31 Use Call Waiting 32 While you are away from your desk 34 Use Cal...

Page 3: ...ll or Charge a Forced call 46 Use Enhanced Override Feature 48 Use Forced Camp on feature 48 Override a busy signal 49 Use Privacy Release 50 Use Radio Page 50 Use Voice Call 52 Hospitality features 5...

Page 4: ...iv Draft 0 01 Contents...

Page 5: ...phone Meridian Succession CSE 1000 i2004 Internet Telephone features The Meridian Succession CSE 1000 i2004 Internet Telephone features include six Programmable Line Feature keys Self labeling four So...

Page 6: ...of the rocker bar Lower it by pressing the left side Use the Goodbye Key to terminate an active call Press the Headset Key to answer a call using the headset or to switch a call from the handset or ha...

Page 7: ...smitting Push the Mute Key again to return to a two way conversation The Mute Key applies to Handsfree Handset and Headset microphones The Mute LED indicator flashes when the Mute option is in use The...

Page 8: ...can have additional DN keys assigned to your telephone you have only one Primary DN The Directory Key is a fixed key that is reserved for future feature development The Outbox Key is a fixed key that...

Page 9: ...summarizes the display features of the Meridian Succession CSE 1000 i2004 Internet Telephone The Idle display is shown in the figure below i2004 telephone display area The i2004 telephone has two disp...

Page 10: ...Be sure to thread the cord around the strain relief retaining hook and channel provided for a secure power connection 5 Secure the telephone footstand to the base of the telephone Use the angle adjust...

Page 11: ...in the list Press the Select key when the phone option you want is highlighted Press the Navigation right arrow key when on a highlighted item to get more if any information card view about that item...

Page 12: ...the changes 1 Press the Services Key to access the phone options menu item 2 Use the Navigation Keys to move up and down through the list Highlight Telephony Options 3 Press the Select Key The display...

Page 13: ...gher to increase the ringer volume Press the Select Key to save changes and return to the Telephony Optionsmenu or press the Cancel Key to keep the existing settings To adjust the Handset listen volum...

Page 14: ...to save changes and return to the Telephony Options menu or press the Cancel Key to keep the existing settings To adjust the Headset listen volume 1 Select Headset listen from the Volume menu or 2 Pre...

Page 15: ...er to increase the display contrast level Press the Select Key to save changes and return to the Telephony Options menu or press the Cancel Key to keep the existing settings Select a language The disp...

Page 16: ...unctionality of your telephone s display screen and indicator lights After you select Display diagnostics from the Telephony Options menu 1 Use the up or down Navigation Keys to scroll through the lis...

Page 17: ...activate the desired ring type Press the Select Key to save changes and return to the Telephony Options menu or press the Cancel Key to keep the existing settings Enable Call timer The Call timer enab...

Page 18: ...d to when the set is on hook After you select the OnHook Default Path from the Telephony Options menu or From the OnHook Default Path screen press the handsfree enable or press the headset enable opti...

Page 19: ...he feature and the feature must be assigned to your telephone Check with your network administrator for more details Make a call This section describes features that you can use when you make a call T...

Page 20: ...while off hook 1 Lift the handset 2 Dial the number Use Handsfree calling If your network administrator has configured your i2004 telephone for Handsfree calling you can use the built in microphone an...

Page 21: ...tton 2 Replace the handset 3 Press the Goodbye Key to end the call To use a headset Connect a headset to the headset jack or the handset jack depending on the headset type and the telephone you are us...

Page 22: ...in handsfree mode begin to talk To edit a Predial number 1 Without selecting a Line Key dial the number 2 Use the right and left Navigation Keys to move the cursor to edit the number if necessary 3 W...

Page 23: ...the Auto Dial Key a second time The number is stored on the key you selected Activate Ring Again Use the Ring Again RingAgn key when you receive a busy tone or no answer while you are trying to reach...

Page 24: ...ried to reach To cancel Ring Again before notification Press the Ring Again Key a second time before hearing the notification tone or enter the Ring Again Deactivate FFC Redial last number called The...

Page 25: ...a Speed Call number 1 Press the Speed Call Controller Key The triangular icon flashes indicating programming mode 2 The phone prompts you to dial a one two or three digit code and telephone number No...

Page 26: ...all 1 Lift the handset or 2 Press the System Speed Call Key or the System Speed Call Controller Key 3 Dial the Speed Call code of the number you want to dial The number is automatically dialed Use Hot...

Page 27: ...up The intercom group must be set up by your system administrator To make an Intercom call 1 Lift the handset 2 Press the Intercom Key 3 Dial the one or two digit code for the intercom group member yo...

Page 28: ...To answer a call or Lift the handset or or Press the Handfree Button located on the left side of the handset The Handsfree feature may not be available on your telephone or or Press the Line DN Key be...

Page 29: ...Hold is configured for your telephone the active call is automatically put on hold when you answer the second call To retrieve a call on hold Press the Line DN Key beside the flashing LCD indicator T...

Page 30: ...you want to transfer the call or 3 Press the Transfer Key again or Replace the handset before the extension answers This starts the recall timer Note If the transfer is complete the recall timer stop...

Page 31: ...from any telephone You can park an incoming call and page the called party When you use Call Park you do not tie up a line Your network administrator can set up a System Park Extension where most cal...

Page 32: ...want to park the call or 4 Press the Transfer Key or the Conference Key To retrieve a parked call 1 Lift the handset 2 Press the Park Key 3 Dial the Call Park FFC 4 Dial the DN where you parked the ca...

Page 33: ...he Charge Key see Charge a call or Charge a Forced call on page46 Display incoming calls The Display feature allows you to be on an active call and display a second incoming caller s number and name i...

Page 34: ...s within your system To use Call Trace while you are on a call Press the Call Trace Key To use Call Trace if you do not have a Call Trace key or 1 Press the Transfer Key or Press the Conference Key 2...

Page 35: ...matic Answerback Press the Automatic Answerback Key To deactivate Automatic Answerback Press the Automatic Answerback Key again Activate Call Pickup The Call Pickup feature allows you to pick up a cal...

Page 36: ...displays Release and try again Press the Goodbye Key Use Call Waiting The Call Waiting feature puts your current call on hold while you answer the next call Example The attendant routes an outside ca...

Page 37: ...hold or Press the Goodbye Key to end the second call 2 Press the Line DN Key associated with the first call If you do not have a Call Waiting Key 1 Press the Goodbye Key to end your current call and...

Page 38: ...ess of ringing you cannot forward that call To forward your calls or change the forward number 1 Press the Forward Key or lift the handset and enter the Call Forward All Calls Activate FFC 2 Dial the...

Page 39: ...ur internal calls 1 Press the Internal Call Forward Key or lift the handset and enter the Internal Call Forward Activate FFC 2 Dial the DN where you want to forward your calls 3 Press the Internal Cal...

Page 40: ...ial the Remote Call Forward Activate FFC to activate the feature 4 Dial your Station Control Password 5 Dial your DN You get a dial tone before you dial your number 6 Dial the number where you want to...

Page 41: ...th a password so that no one can make calls from your office The lock consists of a password which you may change To lock your telephone 1 Lift the handset 2 Dial the Electronic Lock Activate FFC 3 Di...

Page 42: ...r than your own dial your DN otherwise go to step five 5 Press the Goodbye Key To change your password must be done from your telephone 1 Lift the handset 2 Dial the Station Control Password Change FF...

Page 43: ...ce Key again The person on hold joins your conversation Set up a Conference call You can set up a conference call for three or six people including yourself Contact your system administrator to find o...

Page 44: ...ree Selectable Display Key The LCD indicator turns on With each key press the screen changes to show a different active conferee Note This action has no effect on the displays of the other telephones...

Page 45: ...r Ask your system administrator for details on how to create a conference call group To call group members 1 Lift the handset 2 Press the Group Call Key or enter the Group Call FFC The feature automat...

Page 46: ...call is made you receive a long tone through the handset or speaker Note 3 You do not receive notification of a group call if you are already on a conference call or another group call To end a Group...

Page 47: ...Busy feature allows you to make your telephone appear busy to all callers To activate Make Set Busy Press the Make Set Busy Key or lift the handset and enter the Make Set Busy Activate FFC To deactiva...

Page 48: ...ing trunk call 1 Press the Centrex Switchhook Flash Key and wait for interrupted dial tone 2 Press the Auto Dial Key to call the number desired 3 Press the Goodbye Key to end the call Use the Buzz sig...

Page 49: ...2 Dial the page trunk access code The connection to the page system is complete 3 Make your announcement To disconnect the Call Page Press the Goodbye Key Use Centrex Exchange Switchhook Flash The Cen...

Page 50: ...cal or long distance call to an account before you dial 1 Lift the handset 2 Press the Charge Key or dial the Call Detail Recording FFC 3 Dial the charge account number 4 When you receive dial tone di...

Page 51: ...5 Press the Transfer Key when you hear the telephone ring Note You can talk privately to the person at the transfer number before you press the Transfer Key To charge a call to an account when you add...

Page 52: ...t busy engaged signal 3 Press the Override Key again or enter the Override FFC again The other two persons on the call receive an override tone and a conference call is established between the three o...

Page 53: ...inishes their call your telephone automatically dials the number Both your telephone and their telephone ring To answer a call camped on to your extension When the telephone rings lift the handset You...

Page 54: ...son can now join the call if they press the shared number DN key on their telephone Multiple Appearance DN feature Use Radio Page Some telephone systems have an on site Radio Page system feature This...

Page 55: ...ecial dial tone 2 Dial the Radio Paging Access FFC You receive ringback tone Note 1 The person you have paged can proceed to any telephone and enter the Radio Paging Answer FFC plus their own DN numbe...

Page 56: ...ched Number Unavailable tone Use Voice Call The Voice Call feature allows you to page another person or make an announcement through someone else s telephone speaker To make a voice call 1 Lift the ha...

Page 57: ...utomatically place a call to you at a predetermined time When you answer the call you hear recorded music for up to thirty seconds followed by a prerecorded announcement or the attendant To enter the...

Page 58: ...1 Lift the handset 2 Dial the Automatic Wake Up Verify FFC 3 Dial the Automatic Wake Up time in a 24 hour time format hh mm If it is correct you receive a confirmation tone 4 Press the Goodbye Key No...

Page 59: ...egistration Key 2 Dial the room Directory Number DN 3 Press the Message Registration Key To change a meter 1 Press the Message Registration Key 2 Dial the room DN number 3 Dial the correct meter count...

Page 60: ...y 2 Dial the Directory Number DN for the room for which the cleaning status is being changed 3 Dial one of the following cleaning status codes You receive interrupted dial tone 4 Press the Key 5 Dial...

Page 61: ...ory Number DN for the room The DN is displayed followed by a two digit code The first digit indicates the occupancy status The next digit indicates the cleaning status of the room 3 Press the Room Sta...

Page 62: ...s of the room 3 Dial the status code you want to assign to the room A three digit code appears The first digit indicates the occupancy status The second digit is the old cleaning status and the third...

Page 63: ...l Call Forward Activate Radio Paging Internal Call Forward Deactivate Radio Paging Access Remote Call Forward Activate Radio Paging Answer Remote Call Forward Deactivate Ring Again Activate Park Call...

Page 64: ...60 Meridian Succession CSE 1000 Flexible Feature Codes FFCs...

Page 65: ...sisting of one to seven digits for a telephone Also known as an extension number Done Key The Done key is a soft key located below the lower diaplay area The Done Key appears during certain features E...

Page 66: ...ing tone A special tone heard when using the Radio Paging feature You hear two beeps followed by dial tone Primary Directory Number The main extension number on your telephone It is referred to by the...

Page 67: ...FF and Line x Unavailable System or Switch Refers to the Meridian Succession CSE 1000 your office communication system Switchhook The button that the handset presses down disconnecting your call when...

Page 68: ...64 Terms you should know...

Page 69: ...ed call 46 Conference call 39 Contrast Adjustment 3 Contrast adjustment 11 Copy Key 3 61 D Date time format 4 12 61 Direct Inward System Access 36 Directory 4 Directory Key 61 Directory Number 61 Disp...

Page 70: ...6 OnHook Default Path 4 On hook dialing 18 Outbox 4 Override 48 49 P Page Meet me code 50 Paging tone 62 password change 38 Phone Options 3 7 Predial Recall 18 Primary Directory Number 4 62 Privacy Re...

Page 71: ...22 Station Control Password 37 38 Status Messages 62 Switchhook 63 System or Switch 63 System Speed Call 22 T Telephony Options 7 Terminal Network Admin 7 Timed Reminder Recall 26 Transfer a call 25 U...

Page 72: ...68 Index...

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