88
Microsoft Outlook User Interface
Standard 01.01 June 2007
The
Options
window opens.
6
Click
Manage Forms
.
The
Forms Manager
window opens.
7
Click
Clear Cache
.
If no
Clear Cache
button is available, you must delete the forms
cache file manually, following the steps in Deleting the forms cache
file manually.
8
Click
Close
to close the
Forms Manager
window.
9
Click
OK
to close the
Options
window.
10
Click
OK
to close the
Advanced Options
window.
11
Click
OK
to close the
Options
window.
Deleting the forms cache file manually
Some versions of Microsoft Outlook 2000 may not have a
Clear Cache
button. In this case, you must delete the forms cache file manually,
following the steps below.
1
Close Microsoft Outlook.
2
Go to the folder where the forms cache file is located.
⎯
If you are using User Profiles, go to
C:\Windows\Profiles\<username>\Local Settings\
Application Data\Microsoft\Forms
⎯
If you are not using User Profiles, go to
C:\Windows\Local Settings\Application Data\Microsoft\Forms
3
Delete the file
Frmcache.dat
.
ICB Professional form errors
When scheduling a new conference, you may receive one of the
following error messages:
y
ICB Professional Outlook form not found
y
ICB Professional Outlook forms versions mismatch
To fix the problem:
y
Clear the Microsoft Outlook forms cache by following the steps in
Clearing the Microsoft Outlook forms cache
(page
87
).
