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While on an active call

Trace a Malicious call

Use the Malicious Call Trace feature to trace nuisance calls within your system.

To use Call Trace while on a call:

Press the 

Call Trace 

key. 

To use Call Trace without a Call Trace 
key:

 

or

 

1. Press the 

Transfer 

key or the 

Conference 

key.

2. Dial the 

SPRE code

 followed by 

83

 

or 

dial the 

Call Trace FFC

 to 

automatically reconnect.

CallTrace

TRANSF

 Conf

p

Summary of Contents for i2002

Page 1: ...Meridian 1 Succession 1000 Succession 1000M Succession 3 0 Software i2002 Internet Telephone User Guide Title page ...

Page 2: ......

Page 3: ...ober 2003 Standard 2 00 This document is up issued to support Succession 3 0 Software November 2002 Standard 1 00 This document is issued to support Meridian 1 Release 25 40 and Succession Communication Server for Enterprise 1000 Release 2 0 ...

Page 4: ...een contrast 17 Select a language 18 Select Date Time format 18 Display diagnostics 19 Local Dialpad Tone 19 Choose Ring type 20 Enable OnHook Default Path 20 Change Feature Key Label 21 Set Information 22 Call features 23 Make a call 24 Make a call while on hook 24 Make a call while off hook 24 Use Handsfree calling 25 Use the Corporate Directory 26 Use Predial 28 Use Auto Dial 29 Activate Ring A...

Page 5: ...lls 39 Trace a Malicious call 40 Incoming calls 41 Activate Automatic Answerback 41 Activate Call Pickup 41 Use Call Waiting 42 While you are away from your desk 44 Use Call Forward 44 Use Internal Call Forward 45 Use Remote Call Forward 45 Secure your telephone 47 Talk with more than one person 49 Use the Call Join feature 49 Set up a Conference call 49 Use the Conferee selectable display and dis...

Page 6: ...ed call 56 Use Enhanced Override feature 58 Use Forced Camp on feature 58 Override a busy signal 59 Use Privacy Release 60 Use Radio Page 60 Use Voice Call 62 Additional features 63 Virtual Office 63 Succession Branch Office 68 Hospitality features 70 Set Automatic Wake Up 70 Activate Message Registration 71 Use Maid Identification 72 Display Room Status 73 Flexible Feature Codes FFCs 75 Terms you...

Page 7: ...s dis play beside the label Soft Feature keys display directly below the label Features The i2002 Internet Telephone supports the following features Four Programmable Line DN Feature Keys self labeled Four Soft Keys self labeled providing access to ten features Large multi field LCD display Wideband compatible speakerphone Headset jack with On Off key Volume control bar for adjusting ringer speake...

Page 8: ...key to answer a call using the headset or to switch a call from the handset or Handsfree to the headset A steady LCD light beside a Line DN key indicates the feature or line is active A flashing LCD indicates the line is on hold or the feature is being programmed LED Handsfree Key Volume Control Bar Headset Mute LED Directory Quit Inbox Message Expand to PC Services Navigation Keys Shift Message W...

Page 9: ...ssages key corresponds to the Inbox Message key The Shift key is a fixed key that is reserved for future feature development Press the Directory key to access directory services Press the Mute key to listen to the receiving party without transmitting Press the Mute key again to return to a two way conversation The Mute key applies to Handsfree Handset and Headset microphones The Mute LED flashes w...

Page 10: ...N keys are the Line Feature keys located at the sides of the upper display area When you pick up the handset the line associated with this key can support a call Note Although you can have additional DN keys assigned to your telephone there is only one Primary DN Press the More key to access the next layer of Soft Feature self labeled keys Programmable Line DN Feature Keys self labeled are configu...

Page 11: ...he upper display area provides line and feature key status and contains single line information for items such as party and set information The lower display area provides feature key labels Auto Dial Auto Dial Auto Dial 2637 Programmable Line DN Feature Keys self labeled Date time display Call party info Feature Status info Options info Directories info Nortel Networks Jan 31 5 54pm Soft Keys sel...

Page 12: ... located on the back of the telephone identified with a LAN icon and the other end to the IP network Insert a second CAT 5 line cable into the PC ethernet port located on the back of the telephone identified with a PC icon and the other end into the computer s Ethernet port 3 Contact your installation technician for the proper power option This telephone can be powered by an AC adapter or over a L...

Page 13: ...13 Install your i2002 Internet Telephone i2002 Ethernet port connections Network Ethernet PC Ethernet ...

Page 14: ... Option menu offers the following options Note The ellipses appears after an option item to indicate a sublist To use the Telephone Option menu 1 Press the Services key 2 Using the Navigation keys to move up and down through the Services Menu highlight Telephone Option 3 Press the Select key 4 Use the Navigation keys to scroll through the list of customizable options 5 Highlight a feature to adjus...

Page 15: ...ng settings Adjust volume After selecting Volume adjustment from the Telephone Option menu choose Ringer Handset or Handsfree for volume adjustment To adjust Ringer volume 1 Select Ringer from the Volume menu or 2 Press Lower to decrease volume Higher to increase volume 3 Choose one of the following a Press the Select key to save the volume level and return to the Telephone Option menu b Press the...

Page 16: ...isten from the Volume menu or 2 Press Lower to decrease volume Higher to increase volume 3 Choose one of the following a Press the Select key to save the volume level and return to the Telephone Option menu b Press the Quit key to keep existing settings To adjust the Headset listen volume 1 Select Headset listen from the Volume menu or 2 Press Lower to decrease volume Higher to increase volume 3 C...

Page 17: ...nu b Press the Quit key to keep existing settings Adjust Screen contrast The Screen contrast option adjusts the telephone s display contrast After selecting Contrast Adjustment from the Telephone Option menu or 1 From the Contrast screen press Lower to decrease display contrast level Higher to increase display contrast level 2 Choose one of the following a Press the Select key to save the contrast...

Page 18: ...ne Option menu b Press the Quit key to keep existing settings Select Date Time format There are several Date Time formats Formats are based on the 12 hour and the 24 hour clock After selecting Date Time format from the Telephone Option menu 1 Using the Navigation keys highlight the desired format Sample formats appear on the upper right side of the display area 2 Choose one of the following a Pres...

Page 19: ... Dialpad Tone option enables a pressed telephone dial key to produce Dual Tone Multi Frequency DTMF sounds a single tone or no sound After selecting Local Dialpad Tone from the Telephone Option menu 1 Using the Navigation keys highlight one of the following dial pad ring tones a None to disable all tones b Short Click to enable a single tone for all keys c DTMF to turn on a separate DTMF tone for ...

Page 20: ...uit key to keep existing settings Enable OnHook Default Path When the set is on hook the OnHook Default Path option enables a Headset or a Handsfree connection After selecting the OnHook Default Path from the Telephone Option menu or 1 From the OnHook Default Path screen choose one of the following a Press the handsfree enable option b Press the headset enable option 2 Choose one of the following ...

Page 21: ...ess the Select key to save the changes and return to the Telephone Option menu To restore the default labels Choose one of the following 1 To restore all default labels a From the Change Feature Key Label screen press the Restore all key labels key b Press Yes to change all feature keys to default values Note When Yes is selected and values are changed to the default values you can not undo the ch...

Page 22: ...ormation IP address Hardware ID of the Internet Telephone Current firmware version TN programmed on set Node ID and IP address The Voice Gateway Media Card on which the Internet Telephone is registered After selecting Set Information from the Telephone Option menu 1 Using the Navigation keys scroll through the list to view the Set information 2 Press the Quit key to return to Telephone Option ...

Page 23: ...odes on your telephone The Call features and Flexible Feature Codes FFC described in the following sections must be assigned to your telephone and supported by system software To access a feature press a Feature key or enter a Flexible Feature Code Note Whenever Lift the handset appears in this guide you can also press the Headset or Handsfree button ...

Page 24: ...owing a Press the Line DN key b Lift the Handset c Press the Handsfree key d If a Headset is connected press the Headset key 2 Dial the number Make a call while on hook 1 Leave the Handset in the cradle 2 Press a Line DN key 3 Dial the number when dial tone sounds 4 When the called party answers lift the Handset Make a call while off hook 1 Lift the Handset 2 Dial the number 2498 2498 ...

Page 25: ...e Handsfree key To discontinue a Handsfree call Press the Goodbye key To mute a Handsfree call 1 Press the Mute key The LED indicator flashes 2 Press the Mute key again to return to a two way handsfree conversation To switch from Handsfree to Handset mode 1 Lift the Handset 2 Replace the Handset to end the call To switch from Handset mode to Handsfree mode 1 Press the Handsfree key 2 Replace the H...

Page 26: ...3 Adjust your Headset volume by using Volume adjustment in the Telephone Option menu To switch from Handsfree to Headset 1 Connect the Headset and put the headset on 2 Press the Headset key Use the Corporate Directory Use the Directory feature to view select and dial Corporate Directory numbers 1 Press the Directory key to access the Directory 2 Using the Navigation key highlight Corporate Directo...

Page 27: ...racters use the up and down Navigation keys a Choose key appears for selecting the characters d To remove the letter to the left of the cursor press the Delete key 3 Press the Search key to find the desired name Note A successful search displays the first match on the screen 4 Choose one of the following a Press the Dial key to dial the result ing number b If there is no match to the search query ...

Page 28: ...review and edit numbers before dialing To use Predial 1 Without selecting a Line key dial the number 2 Press a Line key to dial the number 3 Lift the Handset when the called party answers or if in Handsfree mode begin to talk To edit a Predial number 1 Without selecting a Line key dial the number 2 Using the Navigation keys to highlight the numbers re enter new numbers 3 Press a Line key to dial t...

Page 29: ...er 1 Without lifting the handset press the appropriate Auto Dial key Note The display screen displays the word Autodial next to the appropriate key 2 Dial the telephone number including access code to be stored on the selected Auto Dial key 3 Press the Auto Dial key a second time to store the number on the selected key Note Once a number has been stored the word Autodial disappears and the stored ...

Page 30: ...ing Again 1 Dial a number and receive a busy tone or no answer 2 Choose one of the following a Press the Ring Again key b Enter the Ring Again Activate FFC To call a Ring Again party when you receive notification 1 After receiving the notification tone lift the Handset 2 Press the Ring Again key to automatically dial the number To Quit Ring Again before notification Choose one of the following a B...

Page 31: ...peed Call By entering a one two or three digit code 0 999 use the Speed Call feature to store edit and automatically dial frequently called telephone numbers To store a Speed Call number 1 Press the Speed Call Controller key The triangular icon flashes indicating programming mode 2 At the prompt a Enter a one two or three digit code 0 999 and telephone number internal external or long distance num...

Page 32: ...stem Speed Call 1 Lift the Handset or 2 Press the System Speed Call key or the System Speed Call Controller SScCtl key 3 Dial the Speed Call code to automatically dial the number Use Hot Line Use the Hot Line feature to automatically dial a specific number Other features such as Call Redirection can be added to Hot Line Call Redirection redirects a Hot Line call to be answered only by a person To ...

Page 33: ...l 1 Lift the Handset 2 Press the Intercom key 3 Dial the one or two digit code for the desired intercom group member To answer an Intercom call while on a line other than your Intercom group line or 1 Press one of the following keys a The Hold key to put the current call on hold b The Goodbye key to end the call 2 Press the Intercom key and begin to speak Intrcm Intrcm ...

Page 34: ... or 1 Choose one of the following a Lift the Handset or b Press the Handfree button located on the left side of the handset Note The Handsfree feature may not be available on your telephone or c Press the Line DN key beside the LCD indicator as it flashes d Press the Headset key if a headset is connected to your telephone 2498 ...

Page 35: ...Note If Automatic Hold is enabled the active call is automatically put on hold when you answer the second call To retrieve a call on hold Press the Line DN key beside the flashing LCD indicator Transfer a call Use the Transfer feature to redirect a call to the appropriate person To use the Transfer feature to direct a call to a third party 1 Press the Transfer key The other party is on hold and a ...

Page 36: ...t on hold 2 Dial the number to which the call is being transferred 3 Choose one of the following a Press the Transfer key again or b Replace the Handset before the extension answers This starts the recall timer Note If the transfer is complete the recall timer stops If the transferred call is not answered your telephone rings 1 Lift the Handset to reconnect to the original caller 2 Choose one of t...

Page 37: ...y parked and retrieve a call from any telephone Using Call Park does not tie up a line and when configured network wide can be used across networks A System Park Extension can be set to automatically park most calls To park a call on the System Park DN or your own DN During an active call press the Park key twice By default the call is parked on your DN unless a System Park is enabled to automatic...

Page 38: ... or your own DN dial the DN where you want to park the call or 4 Press the Transfer key or the Conference key To retrieve a parked call 1 Lift the Handset 2 Press the Park key 3 Dial the Call Park FFC 4 Dial the DN where you parked the call Note If a parked call is not retrieved within a specified period of time it rings back to your telephone or to the attendant TRANSF Conf TRANSF Conf Park ...

Page 39: ...ation on using the Charge key see Charge a call or Charge a Forced call on page 56 3 Press the Call Party key to return to the call Display incoming calls Use the Display feature to display a second incoming caller s number and name if available during an active call without interfering with the call in progress To view the information on an incoming call while on a call in progress 1 Press the Di...

Page 40: ...uisance calls within your system To use Call Trace while on a call Press the Call Trace key To use Call Trace without a Call Trace key or 1 Press the Transfer key or the Conference key 2 Dial the SPRE code followed by 83 or dial the Call Trace FFC to automatically reconnect CallTrace TRANSF Conf p ...

Page 41: ... Press the Automatic Answerback key To deactivate Automatic Answerback Press the Automatic Answerback key again Activate Call Pickup Use the Call Pickup feature to pick up calls from any telephone in the same pickup group or another pickup group To answer a call in your own Call Pickup group 1 Lift the Handset 2 Press the Pickup key or enter the Pickup Ringing Number FFC To answer an incoming call...

Page 42: ...press the Goodbye key Use Call Waiting Use the Call Waiting feature to alert you to an incoming call by producing a tone It also puts the current call on hold while you answer the new call To answer an incoming call while on another call 1 When the incoming call tone sounds press the Hold key to put a current call on hold Note If Automatic Hold is enabled it is not necessary to press the Hold key ...

Page 43: ...y associated with the first call If you do not have a Call Waiting key 1 Press the Goodbye key to end the current call and answer the incoming call 2 Press the Line DN key beside the flashing status icon to answer the incoming call 2498 2498 ...

Page 44: ...ocess of ringing that call cannot be forwarded To forward your calls or change the forward number 1 Press the Forward key or lift the Handset and enter the Call Forward All Calls Activate FFC 2 Dial the DN where you want to forward your calls 3 Press the Forward key To Quit Call Forward Press the Forward key or lift the Handset and enter the Call Forward All Calls Deactivate FFC To reinstate Call ...

Page 45: ... 3 Press the Internal Call Forward key To Quit Internal Call Forward Press the Internal Call Forward key or lift the Handset and enter the Internal Call Forward Deactivate FFC To reinstate Call Forward to the same number Press the Internal Call Forward key twice Use Remote Call Forward Use the Remote Call Forward feature to forward calls from any telephone other than your own to any telephone To a...

Page 46: ...d 7 6 Dial the number to which calls are being forwarded If calls are forwarded to an invalid number a fast busy signal sounds 7 Press the key To Quit Remote Call Forward 1 Lift the Handset 2 If calling from a telephone outside the system dial the direct system access number and wait for the dial tone 3 Dial the Remote Call Forward Deactivate FFC 4 Dial your Station Control Password 5 After hearin...

Page 47: ...e Handset 2 Dial the Electronic Lock Activate FFC 3 Dial your Station Control Password 4 Choose one of the following a If dialing locally press the Goodbye key b If dialing FFC remotely dial your DN To unlock your telephone 1 Lift the Handset 2 Dial the Electronic Lock Deactivate FFC 3 Dial your Station Control Password 4 Choose one of the following a If dialing locally press the Goodbye key b If ...

Page 48: ...hange your password must be done from your telephone 1 Lift the Handset 2 Dial the Station Control Password Change FFC 3 Dial the current password for your telephone 4 Dial the new password 5 Dial the new password again 6 Press the Goodbye key ...

Page 49: ...nnect to your current call 3 Press the Conference key again to join the person on hold to your conversation Set up a Conference call Use a Conference call for three or six depending on your telephone s configuration people including yourself To set up a conference call 1 While on a call press the Conference key to place the party on hold You receive dial tone 2 Dial the number of the person you wa...

Page 50: ...ch key press changes the screen to show a different active conferee Note This action has no effect on the display of other telephones involved in the conference 2 Press the Goodbye key If configured the Conference Count Display returns an updated total count of conferees The LCD indicator turns off To disconnect a conferee 1 While on a conference call press the Conferee Selectable Display key unti...

Page 51: ...ls all group members The icon flashes until all members answer The telephone numbers of the group members appear display as they answer When the last person answers the Group Call indicator lights steadily When a person in your group is on a conference call or another group call they are not connected to your group call After everyone in the group has answered only the person who made the group ca...

Page 52: ...er c If you are already on a conference call or another group call you do not receive notification of a group call To end a Group Call Press the Goodbye key Note When the person who made the group call disconnects the call terminates for all members of the group However the members of the Group Call can disconnect from the call and not affect other members on the call ...

Page 53: ...Set Busy feature to make your telephone appear busy to all callers To activate Make Set Busy Press the Make Set Busy key or lift the Handset and enter the Make Set Busy Activate FFC To deactivate Make Set Busy Press the Make Set Busy key a second time to deactivate the feature or lift the Handset and enter the Make Set Busy Deactivate FFC MakeSetBsy MakeSetBsy ...

Page 54: ... Press the Centrex Switchhook Flash key and wait for interrupted dial tone 2 Press the Auto Dial key to call the number desired 3 Press the Goodbye key to end the call Use the Buzz signal Use the Buzz feature to notify another person of a call a visitor or a request Two telephones that are linked together enable one person to signal the other The person signaled hears a buzz To buzz the telephone ...

Page 55: ... Access Code to complete the connection to the page system 3 Make your announcement To disconnect Call Page 4 Press the Goodbye key Use Centrex Exchange Switchhook Flash Use the Centrex Exchange Switchhook Flash feature during an established call to use a Centrex service such as Call Transfer or Three Way Calling To use Centrex Exchange Line Switchhook Flash 1 While in a call press the Centrex Swi...

Page 56: ...ong distance call to an account before you dial 1 Lift the Handset 2 Press the Charge key or dial the Call Detail Recording FFC 3 Dial the charge account number 4 When the dial tone sounds dial the number To charge a call in progress or 1 Press the Transfer key or the Conference key 2 Press the Charge key or dial the Call Detail Recording FFC 3 Dial the charge account number 4 Press the Line DN ke...

Page 57: ...ess the Transfer key when you hear the telephone ring Note You can talk privately to the person at the transfer number before you press the Transfer key To charge a call to an account when you add someone to a conference call 1 Press the Conference key The call is placed on hold 2 Press the Account key or dial the Call Detail Recording FFC 3 Dial the charge account number 4 Dial the number of the ...

Page 58: ... 2 Press the Override key again or enter the Override FFC again The other two persons on the call receive an override tone and a conference call is established between the three of you If anyone disconnects the other two persons remain connected To end the connection Press the Goodbye key Use Forced Camp on feature Use the Forced Camp on feature to automatically ring another telephone internal or ...

Page 59: ...ension When the telephone rings lift the Handset Note You can program your telephone for either Camp on or Call Waiting but not both Override a busy signal Use the Override feature to override a busy signal and interrupt another call To override a busy engaged signal 1 Dial a telephone number and receive a busy signal 2 Press the Override key or enter the Override FFC The people in the targeted ca...

Page 60: ... line until they answer The paged person answers the call after entering a special Page Meet me code from any telephone To use Automatic Preselection Meet me page 1 Lift the Handset 2 Dial the Radio Paging Access FFC The paging tone sounds two beeps followed by a dial tone 3 Dial the number of the party you want to page After dialing the ringback tone sounds Note The paged person can use any telep...

Page 61: ...heir own DN number 3 If your call goes unanswered for a preset time period and a 15 second high pitched tone sounds followed by silence press the Goodbye key or replace the Handset To answer a Radio Page If you carry a Radio Pager a page indicates that someone dialed your Directory Number DN If the Radio Page system is set up to function in Meet me mode you can answer the page call from any teleph...

Page 62: ...n announcement through someone else s telephone speaker To make a voice call 1 Lift the Handset 2 Press the Voice Call key and make the announcement 3 Press the Goodbye key To respond to a voice call Your telephone rings once and the caller s voice transmits through your speaker Lift the Handset VceCal ...

Page 63: ...our local network administrator To activate Virtual Office on your Office telephone from your Remote telephone 1 Press the Services key to access the Options menu 2 Using the Navigation keys highlight Virtual Office Login 3 Press the Select key The display provides a prompt for the User ID 4 Enter your User ID 5 Press the Select key The display provides a prompt for the password 6 Enter the home S...

Page 64: ...002 Figure 1 Logged on using an i2002 Figure 2 Logged on using an i2004 Figure 3 Logged on using an i2050 On the i2004 and i2050 displays the two top left feature keys always remain empty as your i2002 supports only four keys A User information line appears on all displays listing the number of your office telephone Virtual Office on your Remote Telephone ...

Page 65: ...g 1 To completely disconnect your office telephone from the remote telephone a Press the Home key b Enter your User ID and password this logs the office telephone back on to your office network 2 To use your office telephone as the remote telephone for Virtual Office press the Virtual key to login to another telephone To log out from a remote telephone 1 Press the Services key to access the Option...

Page 66: ...other Internet Telephone Make Set Busy is inactive on ACD Internet Telephone Set Make Set Busy active on ACD Internet Telephone Invalid ID 1 Incorrect User ID entered Enter correct User ID User ID is not in Gatekeeper database Notify local network administrator Invalid ID 2 Incorrect User ID entered Enter correct User ID Invalid ID 3 Incorrect User ID entered Enter correct User ID User ID in Gatek...

Page 67: ...hone some restrictions apply Go to an i2004 or i2050 Internet Telephone and try again or consult your local network administrator Permission Denied 5 Incorrect User ID entered Enter correct User ID Remote telephone does not have VOUA Class of Service Notify local network administrator Permission Denied 6 Incorrect User ID entered Enter correct User ID Incorrect Station Control Password entered Sel...

Page 68: ...on with the Main Office TPS It then registers with the Branch Office and receives telephone services from the Branch Office When in Local Mode the telephone displays LOCAL MODE Use Test Local Mode to check local mode functionality make and receive telephone calls This is useful when provisioning has changed for an Internet Telephone on a Branch Office Controller 1 Press the Services key to access ...

Page 69: ...h Office When using Branch Office you may encounter error messages displayed on your screen The following table lists error messages and actions to correct the causes Resume Normal Mode Resume Normal Mode Select Table 2 Troubleshoot Branch Office Display Message Probable Cause Actions Local Mode Test Local mode Press Services key and then select Resume Normal Mode Network problem Contact Local net...

Page 70: ... time When you answer the call recorded music plays for up to 30 seconds followed by a prerecorded announcement or the attendant To enter the time for an Automatic Wake Up call 1 Lift the Handset 2 Dial the Automatic Wake Up Request FFC 3 Dial the Automatic Wake Up time in a 24 hour time format hhmm A tone sounds to confirm your entered time Note In a 24 hour time format 7 30 a m is entered as 073...

Page 71: ... 24 hour time format 7 30 a m is entered as 0730 9 45 p m is 2145 4 Press the Goodbye key Activate Message Registration Use the Message Registration feature to read change or reset meters that log your hotel telephone calls To read meters 1 Press the Message Registration key 2 Dial the room Directory Number DN 3 Press the Message Registration key To change a meter 1 Press the Message Registration ...

Page 72: ... to track the cleaning status of rooms The maid enters the information from the telephone in each room To enter cleaning status 1 Press the Room Status key 2 Dial the Directory Number DN for the room for which the cleaning status is being changed 3 Dial one of the following cleaning status codes The interrupted dial tone sounds MRK MRK MRK RMK 1 Cleaning requested 2 Cleaning in progress 3 Room cle...

Page 73: ... the status of a room 1 Press the Room Status key 2 Dial the Directory Number DN for the room The DN displays followed by a two digit code a The first digit indicates the occupancy status b The second digit indicates the cleaning status of the room 3 Press the Room Status key RMK RMK 0 Room vacant 1 Room occupied 1 Cleaning requested 2 Cleaning in progress 3 Room cleaned 4 Room passed inspection 5...

Page 74: ...digit indicates the cleaning status of the room 3 Dial the status code for the room A three digit code appears The first digit indicates the occupancy status the second is the old cleaning status and the third is the new status 4 Press the Room Status key RMK 0 Room vacant 1 Room occupied 1 Cleaning requested 2 Cleaning in progress 3 Room cleaned 4 Room passed inspection 5 Room failed inspection 6...

Page 75: ...ride Internal Call Forward Activate Radio Paging Internal Call Forward Deactivate Radio Paging Access Remote Call Forward Activate Radio Paging Answer Remote Call Forward Deactivate Ring Again Activate Park Call Ring Again Deactivate Park Call Access Speed Call Controller Pickup Ringing Number Speed Call User Pickup Group System Speed Call User Pickup Directory Number Station Control Password Chan...

Page 76: ... the telephone is in an idle state Directory key Enables access to the Corporate Directory Directory Number DN A number consisting of one to seven digits for a telephone Also known as an extension number Expand to PC A Fixed key on the i2002 telephone that is reserved for future feature development An audible non working tone is generated along with a display message Service not available if this ...

Page 77: ...dicator An LCD or an LED that indicates the status of a feature by the flash wink steady on or off Information display Any display of call activity lists prompts and status of calls On the i2002 telephone this information area is a one line by twenty four characters If the text message exceeds this area a scroll arrow icon indicates that you must use the scroll keys to view the remaining text Info...

Page 78: ... using the Radio Paging feature You hear two beeps followed by dial tone Primary Directory Number The main extension number on your telephone It is referred to by the Primary Directory Number PDN key Private Line A feature that can be assigned to your telephone With this line you can reach an outside number without dialing a code to access an outside line Internal extensions cannot be dialed from ...

Page 79: ...ures Status Messages A message displayed to inform the user of important information A right arrow appears if more than one Status Message is present Examples of Status Messages include Message Waiting All Lines Forwarded to 6453 Do Not Disturb On Ring Again active Ringer is OFF and Line x Unavailable System or Switch A Meridian 1 Succession 1000 or Succession 1000M your office communication syste...

Page 80: ... a Forced call 56 Conference call 49 Contrast adjustment 10 17 D Date time display 76 Date time format 10 18 Direct system access 46 Directory 9 26 Directory Key 26 76 Directory Number 76 Display 17 18 Display Diagnostics 10 19 Display incoming calls 39 Display Key 39 DN 76 E Electronic Lock 47 Enhanced Override Feature 58 F Fastbusy 76 Feature display 76 Fixed key 77 Flexible Feature Code FFC 41 ...

Page 81: ...tone 78 Password change 48 Predial Recall 28 Primary Directory Number 10 78 Privacy Release 60 Private Line 78 Programmable Line DN Feature Keys self labeled 78 Q Quit Key 9 78 R Radio Page 60 Record a Caller s Number 39 Redial last number called 31 Remote Call Forward 45 Ring Again 30 Ring type 10 20 Ringback ring tone 59 78 Room Status 73 S Secondary Directory Number 79 Secure your telephone 47 ...

Page 82: ...on Branch Office 68 Switchhook 79 System or Switch 79 System Speed Call 32 T Telephone Option 10 Timed Reminder Recall 36 Transfer a call 35 U User Interface 79 V Virtual Office 10 63 Voice Call 62 Volume adjustment 10 15 Volume Control 8 ...

Page 83: ......

Page 84: ...its are designed to provide reasonable production against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cau...

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