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Broadcast Server User Guide
Chapter 1
Introduction to Broadcast Server
Broadcast Server Overview
3
Users
Broadcast Server has one administrative user (Administrator) with full
access to all Broadcast Server controls. The Broadcast Server
Administrator can create accounts for other users who will compose and
send alerts in Broadcast Server. Users log in to the Broadcast Server
through Microsoft Internet Explorer from anywhere in the organization or
securely over the Internet.
Note
The documents that you can download from the Application Gateway
includes a document,
Sending Alerts to Nortel Internet Telephones
from a PC
,
that you can change as needed and distribute to Broadcast Server users.
The document explains how to perform the options available by default to
Broadcast Server users.
When you create a user account, you specify the options available to the
user. By default, a user can create, change, and delete alerts. You can
restrict a user from creating or changing alerts. A user account can be
further customized as described in
“General user permissions,” page 20
.
Subscribers and Distribution Lists
Subscribers (IP telephones) are added to Broadcast Server automatically.
You configure the Application Gateway to add subscribers to Broadcast
Server when IP telephones come online.
A particular list of subscribers is a
distribution list
. Distribution lists enable
you to group subscribers and other distribution lists as recipients for
alerts. When composing an alert, a user selects the distribution list(s) to
receive the alert. By default, a user cannot add individual subscribers to a
distribution list. The Application Gateway supports 256 lists.
You can configure the Application Gateway to automatically create
distribution lists from the department information (“Department” field)
obtained from your LDAP or CSV directory sources. Broadcast Server
truncates department names longer than 50 characters.
When an IP telephone comes online, the Application Gateway adds entries
to the distribution list, using the phone extension (and dialing rules) to
locate the associated department name in the directories. For information
Summary of Contents for Broadcast Server
Page 2: ......
Page 22: ...Chapter 3 System Management Home page tips 14 Broadcast Server User Guide...
Page 24: ...Chapter 4 System Messages Quick FAQ 16 Broadcast Server User Guide...
Page 30: ...Chapter 5 User Management The User Page 22 Broadcast Server User Guide...
Page 48: ...Chapter 8 Media Management The Media Page 40 Broadcast Server User Guide...
Page 52: ...Chapter 9 External Service Management The External Service Page 44 Broadcast Server User Guide...
Page 60: ...Chapter 10 Broadcast Alert Management The Alert Page 52 Broadcast Server User Guide...
Page 64: ...Chapter 12 Troubleshooting Common problems 56 Broadcast Server User Guide...
Page 83: ......