Nortel 1001t, Installation Manual, Page: 29 / 124

Getting started 1-7
How Symposium Call Center Server works
Standard 1.0 Nortel Symposium Call Center Server May 1998
1001t Hardware Installation Guide
Description As shown in the diagram of a typical Nortel Symposium Call
Center Server network installation on the preceding page, the
server operates in a client-server environment.
Customer-supplied PC clients are loaded with Nortel
Symposium Call Center application software to provide OA&M
control for the Nortel Symposium Call Center Server. The PC
clients are connected to the existing customer LAN (CLAN). It
operates either with
• Ethernet architecture using NetBios, NetBEUI, and TCP/IP
protocol
or
• Token Ring using TCP/IP protocol
The 1001t Server is connected to both the customer LAN
(CLAN) and the embedded LAN (ELAN) for Nortel equipment.
Control signals for the M1 switch are sent over the ELAN via
the AML link from the 1001t Server. For security and
bandwidth reasons, PC clients are not allowed on the ELAN.
An optional MAT PC client, running MAT Release 5, can be
connected to Meridian Mail and the M1 switch by a serial link
for VT220 terminal emulation. This allows the MAT PC to
control Meridian Mail and the M1.
The 1001t Server is connected to Meridian Mail by a high-speed
ACCESS link.
The application, Nortel Symposium Call Center Server, runs on
the 1001t Server and is accessed and administered by the PC
clients.
The ELAN can be connected to a customer-supplied router to
allow access to a Wide Area Network (WAN).