9
TROUBLESHOOTING
Before requesting any service on your unit, please check the following points
.
Please note that this guide serves only as a reference for solutions to common problems.
Symptom
Possible Cause
Corrective Action
Compressor
not running.
fuse blown or circuit breaker tripped. Replace fuse or reset circuit breaker.
Power cord unplugged.
Plug in power cord.
Thermostat set too high.
Set thermostat to lower temperature.
Cabinet in defrost cycle.
Wait for defrost cycle to finish.
Condensing
unit runs for
long periods
of time.
Excessive amount of warm product
placed in unit.
Allow adequate time for product to cool down.
Prolonged door opening or door ajar. Ensure doors are closed when not in use. Avoid opening
doors for long periods of time.
Door gasket(s) not sealing properly.
Ensure gaskets are properly in place.
Remove gasket and clean with soap and water.
Check condition of gasket, replace if necessary.
Dirty condenser coil.
Clean the condenser coil.
Evaporator coil iced over.
Unplug the unit and allow coil to defrost.
Make sure thermostat is not set too cold.
Ensure that door gaskets are sealing properly.
Cabinet
temperature
is too warm.
Thermostat set too warm.
Set thermostat to lower temperature.
Air flow is blocked.
Re-arrange contents to allow for proper air flow.
Make sure to allow at least 4” clearance from the evaporator.
Excessive amount of warm product
placed in unit.
Allow adequate time for product to cool down.
fuse blown or circuit breaker tripped. Replace fuse or reset circuit breaker.
Dirty condenser coil.
Clean the condenser coil.
Prolonged door opening or door ajar. Ensure doors are closed when not in use. Avoid opening
doors for long periods of time.
Unit is
noisy.
Loose part(s).
Locate and tighten loose part(s).
Tubing Vibrating.
Ensure that tubing is not contacting other tubing or any other
components.
