10
LIMITED WARRANTY
Norpole, Inc. warrants each new Refrigerator to be free from defects in material and workmanship and agrees to remedy
any such defect or to furnish a new part(s) (at the company’s option) for any part(s) of the unit that has failed during the
warranty period. Parts and labor expenses are covered on this unit for a period of three years from the date of purchase.
In addition, Norpole, Inc. warrants the compressor (parts only) to be free from defects in material and workmanship for a
period of 5 years. The consumer is responsible for all labor and transportation expenses related to the diagnosis and
replacement of the compressor after the initial three-year warranty expires. In the event that the unit requires replacement
or refund under the terms of this warranty, the consumer is responsible for all transportation expenses to return the unit
to our factory prior to receiving a replacement unit or refund. A refund or replacement will be issued at the discretion of
Norpole, Inc. A copy of the dated sales receipt/invoice is required to receive warranty service or a refund.
This warranty covers appliances in use within the contiguous United States, Alaska, Hawaii and Puerto Rico. The warranty
does not cover the following:
•
Damages due to shipping damage or improper installation.
•
Damages due to misuse or abuse.
•
Punctures to the evaporator system due to improper defrosting of the unit.
•
Content losses due to failure of the unit.
•
Inside components such as the shelves, light bulbs, etc.
•
Repairs performed by unauthorized service agents.
•
Service calls that do not involve defects in material and workmanship, such as instructions on proper use of the
product or improper installation.
•
Replacement or resetting of fuses or circuit breakers.
•
Failure of this product if used for purposes other than its intended purpose.
•
Disposal costs for any failed unit not returned to our factory.
•
Any delivery or installation costs incurred as the result of a unit that fails to perform as specified.
•
Expenses for travel and transportation for product service if your appliance is located in a remote area where
service by an authorized service technician is not available.
•
The removal and reinstallation of your appliance if it is installed in an inaccessible location or is not installed in
accordance with published installation instructions.
•
Refunds for non-repairable products are limited to the price paid for the unit per the sales receipt or invoice.
•
This warranty is non-transferable. This warranty applies only to the original purchaser and does not extend to any
subsequent owners.
LIMITATIONS OF REMEDIES AND EXCLUSIONS
Product repair in accordance with the terms herein, is your sole and exclusive remedy under this limited warranty. Any and
all implied warranties including merchantability and fitness for a particular purpose are hereby limited to three years or the
shortest period allowed by law. Norpole, Inc. is not liable for incidental or consequential damages and no representative
or person is authorized to assume for us any other liability in connection with the sale of this product. Under no circumstances
is the consumer permitted to return this unit to the factory without the prior written consent of Norpole, Inc.
Some states prohibit the exclusion or limitation of incidental or consequential damages, or limitations on implied warranties.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Parts &Labor
Type of Service
1
Year
Model
Compressor (Part Only)
In-Field
for Service or Assistance please call
888-775-0202
or visit us on the web at
www.mcappliance.com
.
NE12R
NE12F
NE19R
NE19F
NE35R
NE35F
1
Year
1
Year
1
Year
1
Year
5
Years
5
Years
5
Years
5
Years
5
Years
In-Field
In-Field
In-Field
In-Field
1
Year
5
Years
In-Field
