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RECEIVING INSPECTION
Congratulations on your purchase of a quality built appliance. When properly installed
and maintained this product will give many years of trouble free service. It was shipped
using trusted carriers with a history of careful handling, good customer service and
prompt delivery.
Even with all of these precautions taken occasionally accidents may happen which
result in shipping damage. When the product was picked up by the carrier they assume
responsibility for the product until they deliver it to you. Thus any claims for shipping
damages must be filed with the delivering carrier.
Always thoroughly inspect the delivery for visible damages and shortages. Should any
damages or shortages be found be sure to note them in detail on the delivery receipt
before you sign off on it. Make sure the driver signs and dates the delivery receipt
acknowledging the damages. This is critical in protecting yourself should a claim need
to be filed. You can consult the carrier’s website for their specific claim procedures.
Remember it is your responsibility to file a claim with the carrier.
In the case of concealed damages that are not discovered in the initial inspection but
are found upon removing packaging, time is critical. You should unpack and inspect the
unit as soon as possible. If concealed damage is found, stop unpacking and contact the
delivering carrier immediately to alert them of the damages and get a claim number.
Save all packaging for inspection by the carrier. Consult the carrier website for details
in filing a concealed damage claim.
Please remember, the carrier is your only source for reclaiming freight damages. The
manufacturer should not be contacted to attempt a return of the product. No returns are
accepted without a prior authorization.
